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“Excellent hotel” 5 of 5 stars
Review of Villa Rotana - Dubai

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Villa Rotana - Dubai
4.0 of 5 Hotel   |   Sheikh Zayed Rd | next to Mazaya Centre, Dubai 118737, United Arab Emirates   |  
Hotel amenities
Ranked #68 of 487 Hotels in Dubai
London, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
“Excellent hotel”
5 of 5 stars Reviewed June 17, 2013

This hotel has excellent ratings for a reason. The rooms are clean and the service by staff is excellent. The breakfast choice and service is amazing. From the first day until we checked out I have no complaints. The hotel is located in a perfect place. We enjoyed it so much we wanted to stay at the hotel but due to it being fully booked we had to stay elsewhere. The hotel really is excellent. The only issue I have is WIFI. It is not free but most other hotels in Dubai offer free Wifi. Even if they cannot offer it for free the rates should be cheaper. I was thinking in the region of 20-30 AED for 24 hours instead of the current rate of I think it was 70 or 80 AED for 24 hours. Other than that lovely hotel and I would definitely stay again.
The breakfast area is very pleasant.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review, June 20, 2013
Dear TripAdvisor Member,

Thank you for the wonderful feedback and for giving us an excellent rating on your review.
Your kind comments will be shared with my colleagues who I’m sure will be mostly pleased with your kind gesture.
Your comment with regards to our Internet fee charges are noted and will be further review and discuss.

Once again Thank you and we are truly looking forward to the opportunity of welcoming you back upon your next visit to Dubai.

Kind regards,

Kinan Al Ghraoui
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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350 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 11, 2013

great hotel,very clean wonderfull staff very helpfull, service at breakfast is excellent.
Cental location close to metro, definitely be going back worth it.only one thing that disappoints no free wifi but you can use wifi next doir at dunking donuts for free

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review, June 15, 2013
Dear TripAdvisor Member,

Thank you for choosing Villa Rotana for your stay in Dubai and for taking time to write your feedback on TripAdvisor.

We are delighted to learn that you have enjoyed your stay with us and found our overall services and facilities to your satisfations. I have taken a good note of your comment with regards to wifi connection and the same will be further review.

Once again thank you very much and we are looking forward to having the pleasure of welcoming you back at our Hotel in the near future and rest assured that we would continually provide you with the best services and personalized care at all time.

Sincerely,

Kinan Al Ghraoui

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beirut, Lebanon
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 5, 2013

I had a perfect stay at Villa Rotana Hotel. The hotel is very special, the service is AMAZING, rooms are super clean and luxurious. The breakfast buffet is super good. All in all I had a great stay and the location was very convenient.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review, June 9, 2013
Dear TripAdvisor Member,

Thank you for posting your wonderful review on Tripadvisor. It is delightful to learn that you enjoyed your stay with us.
Your feedback has been shared with our team.
We look forward to welcoming back on your next visit.

Best Regards,

Kinan Al Ghraoui
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tyre, null, Lebanon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2013

I just got back from a short vacation in Dubai. My husband and I stayed at the Villa for three nights. First of all, the location cannot be better..walking distance from the mtro station makes everything somuch easier. We checked in late at night and Jamila at the front was extremely sweet and helpful!! So was Abdul, the concierege!! Breakfast was ok. Rooms very modern and rather clean. The colors in this place just put you in a great mood. Everything so white and fresh and shiny!! Definitely my choice for any future visits!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review, May 29, 2013
Dear TripAdvisor Member,

Thank you for sharing your experience from your recent stay with us at Villa Rotana Hotel.
I am very pleased to read that you enjoyed your stay with us and were happy with the services provided by our Colleagues. Your detailed feedback and positive reviews will serve an added motivation to the entire team to maintain the highest level of service at all times to all our Guests. Your appreciation to Jamila and Abdul will be shared who I’m sure will be mostly pleased of your kind gesture.

Once again thank you for taking the time to post your review on TripAdvisor. We look forward to welcoming you back upon your next visit to Dubai.

Sincerely,

Kinan Al Ghraoui
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
جدة, المملكة العربية السعودية
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 16, 2013 via mobile

We stayed in this lovely hotel for three days . Its very nice with the best staff .if you want to go to any place. The metro is five minutes walk .its very close to burj khalefa and you can see it from your room if you booked one on sh. Zaid road.one bedroom suit comes with a washing machine and full kitchen . Its better to use the metro cause taxis are not cheap.yet metro stops service at11 pm. Over all its much cheaper and practical to rent a car.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review, May 18, 2013
Dear TripAdvisor Member,

Thank you for your review following your recent visit here at Villa Rotana.

We are delighted to learn that you have enjoyed your stay with us and highly appreciate your positive comments.

It is our goal to maintain the highest standard of service.

It is truly a pleasure to have you at Villa Rotana and we are looking forward welcoming you back on your next visit to Dubai.

Kind regards,

Kinan Al Ghraoui
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 16, 2013 via mobile

This is a great hotel, very clean, wonderful staff, lovely breakfast and central location, all the key spots were a short taxi ride away.

The reception staff were particularly helpful and so attentive. I will definitely stay here again.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review, May 18, 2013
Dear TripAdvisor Member,

Thank you for your wonderful and detailed review following your recent stay at the Villa Rotana - Dubai on “TripAdvisor”.

We are delighted to read that you enjoyed so many aspects of the Hotel and will be sure to pass along your kind comments to the team. We are truly looking forward to the opportunity of welcoming you back upon your next visit to Dubai.

Best Regards,

Kinan Al Ghraoui
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bury, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 15, 2013 via mobile

I arrived at 1230.checkin time was 1400 but after a 5 min wait they took me to my 1st floor room.The room was spotless bed was a kingsize and very comfy.business bay metro stop was 3 min walk away . The location was only 1 stop away from burj khalifa and dubai mall . the staff were excellent . breakfast was good as well . the only downside was no free wifi but next to the hotel is a dunkin donut who have free wifi . theres also a small restaurant and mini market to back of hotel. overall i would stay here again without hesitation

  • Stayed May 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review, May 18, 2013
Dear TripAdivisor Member,

Thank you for your posting your review.
We are happy to know that that you had an enjoyable stay with us and definitely receiving such comments like yours will inspire each and every one of us at Villa Rotana.

Once again thank you very much and we are looking forward to having the pleasure of welcoming you back at our Hotel in the near future and rest assured that we would continually provide you with the best services and personalized care at all time.

Sincerely,

Kinan Al Ghraoui

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Villa Rotana - Dubai

Address: Sheikh Zayed Rd | next to Mazaya Centre, Dubai 118737, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#62 Luxury Hotel in Dubai
#67 Business Hotel in Dubai
#74 Family Hotel in Dubai
#75 Romantic Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Villa Rotana - Dubai 4*
Number of rooms: 180
Official Description (provided by the hotel):
Villa Rotana-Dubai is conveniently located on Sheikh Zayed Road adjacent to DIFC and Dubai Convention Centre, 10mins away from the Dubai International Airport.Overlooking the Burj Dubai this hotel is perfect for business and leisure. The atmosphere and the ambiance embraces the uniqueness of local Arabian culture. Capturing the very essence of Dubai today, Villa Rotana facilities are sophisticated and contemporary, offering spacious and beautifully presented 118 studios and suites. ... more   less 
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Also Known As:
Villa Rotana - Dubai Hotel Dubai
Hotel Rotana Dubai

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