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“Nice hotel and good location” 4 of 5 stars
Review of Villa Rotana - Dubai

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Villa Rotana - Dubai
4.0 of 5 Hotel   |   Sheikh Zayed Rd | next to Mazaya Centre, Dubai 118737, United Arab Emirates   |  
Hotel amenities
Ranked #88 of 499 Hotels in Dubai
Certificate of Excellence 2014
Jeddah, Saudi Arabia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
“Nice hotel and good location”
4 of 5 stars Reviewed January 31, 2013

Nice hotel and clean , location is good and very quite. There is SPA in the 5th floor.The staff is very friendly and good they speake english all of them.

The only thing the WIFI is not free they charge you around 80 AED for one day.
Or 20 AED for 1h.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review, February 3, 2013
Dear TripAdvisor Member,

Thank you for the wonderful feedback and detailed review following your recent stay at Villa Rotana.

We are very pleased to know that you enjoyed your stay with us and your feedbacks will be shared to the Team.

Once again thank you and we look forward to welcoming you back on your next visit.


Sincerely yours,

Kinan Al Ghraoui
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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388 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Austria
Top Contributor
116 reviews 116 reviews
41 hotel reviews
Reviews in 47 cities Reviews in 47 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed January 30, 2013

Friends booked me into this hotel and I did not know what to expect. It is rather a mixture of a serviced apartment and a hotel.

The location is OK, the rooms - I had a suite are spacious, but show a bit awkward design and layout.

The breakfast room and breakfast should be avoided - unless your aim is to get calories - do not expect any culinary delights!

The service is friendly and helpful.

So overall it is OK to stay here for a coupe of days at a good price, but next time I rather try to go into a proper hotel

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review, February 2, 2013
Dear TripAdvisor Member,

Thank you for the feedback. We have taken a good note of it as we continuously strive to improve our servcie and facilities and only through comments provided by our valued guests we will be able to do so.

Again thank you and we are looking forward having you once again in the near future.

Sincerely yours,

Kinan Al Ghraoui
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 27, 2013

It may be considered old compared with other hotels in Dubai's twenty years history. But it is very comfortable and well located. It is a short walk to the Business Bay metro from which you can go to the Dubai Mall (one station away) or the Bujiman Centre where most tour buses depart. The gym and swimming pool are adequate. Breakfast is good but unlike larger hotels, there are very limited dining options in the hotel or nearby.

Room Tip: Ask for rooms from where you can see the Burj Khalifa, smog permitting!
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review, January 30, 2013
Dear TripAdvisor Member,

Thank you for posting your review following your recent stay at Villa Rotana Dubai - Dubai on “TripAdvisor”.
We appreciate your feedback as we continuously strive to improve our service and facilities and only through comments provided by our valued guests we will able to do so.

Once again thank you and we look forward to welcoming back on your next visit.

Sincerely,

Kinan Al Ghraoui
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
92 reviews 92 reviews
46 hotel reviews
Reviews in 54 cities Reviews in 54 cities
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed January 23, 2013

Was bunking in with a friend who had moved out to Dubai and was being put up by her company so it was a freebie so in no position to complain , came from another rotana property in Abu Dhabi found this property corporate bland studio / 1 bed room nothing was wrong just could have been anywhere in the world no natural sunlight and windows that didn't open also a bit strange curtains that didn't close all the way but people could see in to your room when waiting for the lift !!?? As looked in on a courtyard .
Breakfast was good and the staff were all very helpful , it's right next to business bay metro so easy to get to and from the airport and get around . As there are so many hotels in Dubai I prefer something a more unique so probably wouldn't stay again but if your on an expense account it's perfectly ok

Room Tip: Try and get a room NOT looking onto the central courtyard so you can get some natural light and ope...
See more room tips
  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review, January 26, 2013
Deat TripAdvisor Member,

Thankyou for your sharing your concerns following your recent stay at VillaRotana.
First and foremost please accept our apologies, we regret the inconvenience you experienced during your stay.
Your concerns are well noted and will be further review.

I hope despite your experience you will still afford us to serve you again.
Thank you once again for providing us your valuable feedback.

Sincerely yours.

Kinan Al Ghraoui
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 23, 2013

My boyfriend and I stayed four nights at Villa Rotana early January 2013. Check in was a breeze. The boutique hotel is very clean and new. The room was big and clean and we had no complaints with the bed. The rooftop pool, although small was more than adequate for us and plenty of sun loungers to go around. The view from the rooftop is spectacular as well. Breakfast was ok, the spread could have been much bigger although it was good that they changed some of their dishes each day to show variety. One thing to note is that there is no free wifi at all in the hotel, I am not sure if this is the norm for hotels in general in Dubai but we found it odd that there is none even in the lobby. Overall, my boyfriend and I had a very pleasant stay, service was very good and the location was very central.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review, January 26, 2013
Dear TripAdvisor Member,

Thank you for the wonderful and very detailed review following your recent stay at Villa Rotana.
It is delightful to learn that we have reached your satisfation with most of our services. We appreciate your valuable feedback as we always aim to provide you our valued guest our utmost service and facilities.

Again thank you and we are looking forward having you once again in the near future.


Sincerely yours,

Kinan Al Ghraoui

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon, India
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 18, 2013

Right from the moment we arrived well before standard check-in time at the hotel, when we were put at ease by the hotel staff (esp Abdul) and our prior request for early check-in was honoured and so was our request to get a room on a high floor facing the Burj Khalifa. Their smooth early check-in allowed us to make full use of an extra day in Dubai. The rooms were great, and the kitchenette was an asset to my vegan wife. The room itself had a nice cosy feel to it, was very spacious and quality of bed, wardrobe, bathroom,fittings, towels was very good quality.
The service was excellent - from housekeeping at odd hours to the Cafe staff during the well laid out breakfast buffet in the morning. The front desk helped us with bookings with the Desert Safari and the city tour (in a private Lexus!!) and also provided us very helpful tips on reaching places we wanted to visit in the city.
Its a big plus that the Metro is just 5 min walk away, and that its very close to Downtown Dubai and right between the Dubai Mall & The Mall of Emirates.
I would strongly recommend this hotel to all types of travellers, and encourage the hotel staff to keep up the excellent service, great attitude and the warm smiles!!

Room Tip: Get a room facing the Burj Khalifa - faces East, so great sunlight in the morning with a day/night v...
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review, January 20, 2013
Dear TripAdivisor Member,

Thank you for your posting your review.
It is indeed our goal is to achieve the highest standard of service we could offer to our guests and it is always rewarding for my Team to learn that we met your satisfactions.

We are happy to know that that you had an enjoyable stay with us and definitely receiving such comments like yours will inspire each and every one of us at Villa Rotana.

Once again thank you very much and we are looking forward to having the pleasure of welcoming you back at our Hotel in the near future and rest assured that we would continually provide you with the best services and personalized care at all time.

Sincerely,

Kinan Al Ghraoui

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, District of Columbia, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 15, 2013

I travel frequently around the world and the hospitality afforded by the hotel staff is the best i have ever expereienced. Very friendly, helpful and accomodating especially given my family arrived on an early flight hours before normal check-in.

Room Tip: Ask for a room with a view of the Burj Khalifa.
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaH295424, General Manager at Villa Rotana - Dubai, responded to this review, January 17, 2013
Dear TripAdvisor Member,

Thank you for the comment.
We are pleased to know that you have enjoyed your stay with us and were happy with our services and facilities. You are welcome to come again for another memorable experience at our hotel.
Your comment will serve as an added motivation to the entire team.

Once again thank you for taking the time to post your review on TripAdvisor.

Sincerely yours,

Kinan Al Ghraoui

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Villa Rotana - Dubai

Address: Sheikh Zayed Rd | next to Mazaya Centre, Dubai 118737, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#78 Luxury Hotel in Dubai
#81 Family Hotel in Dubai
#96 Romantic Hotel in Dubai
#97 Business Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Villa Rotana - Dubai 4*
Number of rooms: 180
Official Description (provided by the hotel):
Villa Rotana-Dubai is conveniently located on Sheikh Zayed Road adjacent to DIFC and Dubai Convention Centre, 10mins away from the Dubai International Airport.Overlooking the Burj Dubai this hotel is perfect for business and leisure. The atmosphere and the ambiance embraces the uniqueness of local Arabian culture. Capturing the very essence of Dubai today, Villa Rotana facilities are sophisticated and contemporary, offering spacious and beautifully presented 118 studios and suites. ... more   less 
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Also Known As:
Villa Rotana - Dubai Hotel Dubai
Hotel Rotana Dubai

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