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“Good Location, Good Staff, Nice rooms” 5 of 5 stars
Review of Radisson Blu Hotel, Dubai Media City

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Radisson Blu Hotel, Dubai Media City
4.0 of 5 Hotel   |   PO Box 211723, Dubai, United Arab Emirates   |  
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Ranked #174 of 499 Hotels in Dubai
Tbilisi
1 review
“Good Location, Good Staff, Nice rooms”
5 of 5 stars Reviewed August 26, 2013

I was there in august 2013, very hot season for Dubai. I enjoyed stay in this hotel. Staff was very polite and nice, breakfast was good, room service was great. Only thing I missed was the pool which was working till 10 PM. I suggest this hotel for everyone who is planning to go to Dubai, especially couples.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francois G, General Manager at Radisson Blu Hotel, Dubai Media City, responded to this review, August 28, 2013
Dear Valuable Guest,
Thank you for such generous rating and comment about our staff, breakfast and room service. We are gratified by your appreciation of us and also for knowing that we were able to make your stay a remarkable one. I hope on your next visit to us, you would be able to completely enjoy all our facilities including the pools – and please note that we also have our hotel spa – Senso, located just right before you enter the pool door in the west tower. I highly suggest it as many people find it relaxing to have a massage right after swimming. Thank you as well for recommending our hotel. I hope it will not take long before we have you in the hotel again. Have a nice day!
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590 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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Manama, Bahrain
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 19, 2013

Staff are not entirely friendly, had been screamed at by the duty manager who has so much attitude and an ego!

Rooms are small but not tiny, good furniture but you can hear whats happening 6 floors below you! they have a night club somewhere on top floors so make sure u ask for a room in the first floors or the opposite tower.

Location is not bad if you are in a business trip @ Dubai media city, if you are not, dont even think about staying in Media city, its just far and you can get better rates and hotels in other areas such as the Marina or Sh. Zayed Road.

Breakfast is good but please dont even think about trying the room service, its a waste of money.

i commute to Dubai every week and i tried this hotel for 3 times and then decided not to stay there anymore due to the rudeness of the staff (most but not all for sure).

  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francois G, General Manager at Radisson Blu Hotel, Dubai Media City, responded to this review, August 28, 2013
Dear Valuable Guest,
I have immediately addressed your concern about our Duty Manager's lack of courtesy. I have personally investigated what happened and made sure that it will not happen again. If what I have read is correct, you have stayed with us last June of this year, during which time we have not completely installed our sound-meters and other technical sound-controllers, but please allow me to bring to your knowledge that the sound coming from our bar - Tamanya, is now completely controllable. Every guest has different opinions and I respect if you are not too comfortable with our location although we have 2 bus stations just right across the hotel plus the cabs passing by right in front and the hotel cars and metro which is just few walks away from the hotel. About our breakfast which you rated good, thank you but I also respect your opinion about our room service which you think is a waste of money. If in the future you change your mind and decide to stay in our hotel again, please feel free to leave your comments with us directly so we would be able to give immediate recovery action. Thank you for bringing this to my attention and we will still look forward to have you in our hotel again.
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Berlin, Germany
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 16, 2013

A great hotel with attentive guest service. All staff in almost all areas were very attentive and provided very good service.
The Italian restaurant Certo is certainly a great restaurant with a refined menu and wide selection of wines. The staff has provided a very attentive service suggesting the menu and wines.
This hotel is highly reconmended

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francois G, Manager at Radisson Blu Hotel, Dubai Media City, responded to this review, August 18, 2013
Dear Valuable Guest,
We appreciate your overall laud of our hotel, we are gladdened to hear how you appreciated the good gestures and hospitality of our staff and how you certainly loved our Italian restaurant – Certo, for it’s excellent selection of menu and wines. We will always look forward to have you back in our hotel. Once again thank you and hope to see you soon!
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Perth, Australia
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 12, 2013

The Radisson Blu Hotel Media City is another example of good chain of hotels. It is a bit out of town so you need to use a taxi or hire a car to get around. Due to the hot weather I don't recommend using the hop-on hop-off bus as it is not air conditioned. I found taxi and limo fares in Dubai quite reasonable so this is not a major issue.

Room Tip: Reception is in the East Tower so I suggest asking for a room there. Although those in the west tow...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francois G, General Manager at Radisson Blu Hotel, Dubai Media City, responded to this review, August 13, 2013
Dear Valuable Guest,
We are grateful for the words you left about our hotel and also for giving us your trust by staying with us. In this period of the year, the best way to get around is by taxis. But the Dubai metro is just a few meters away from the hotel, you can take a taxi if you are not too comfortable to walk to get to the metro and from the metro, you can go to many prominent places without having to walk outside. Also, there are bus stops just right around the hotel – in fact they are located just right across and they are fully air-conditioned. I hope you get to stay with us during winter so you can explore the Dubai Media City more. Amidst your busy days, we hope you’ll soon find your way to Radisson Blu Hotel Dubai Media City again. Thank you!
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London, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 11, 2013

We went to this hotel for 5 days in march for my wife's birthday. I've only just joined trip advisor so hence the delay. I was promoted to write a review as having had a dreadful holiday in turkey this month it reminded us how great the radisson was. The room was nice and everything is spotlessly clean. The breakfast was fantastic and the staff, in particular the concierge were brilliant, we felt so welcome and nothing was too much trouble. We enjoyed the roof top pool and the metro station is close by so you can get around. We swam with dolphins and found a great beach club on the palm. Dubai is clean, safe and from our experience friendly. Would certainly recommend this hotel.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francois G, General Manager at Radisson Blu Hotel, Dubai Media City, responded to this review, August 13, 2013
Dear Valuable Guest,
We sincerely appreciate you coming back to us with such bounteous comment about our service and hospitality, our facilities, our rooms cleanliness, our location, our breakfast menu and our staff as well. We are happy to read that your stay with us erased your past unfortunate travelling experience. Thank you for choosing Radisson Blu Hotel Dubai Media City and it is our pleasure to welcome you and your family in our hotel always!
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Roodepoort, South Africa
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 4, 2013

All the staff at reception and breakfast were all, always friendly and assisting. The service and overall stay was really excellent.
The quantity and quality of the Breakfast Buffet is also really excellent.
I also made use of the Express Dry Cleaning Service, I had one button broken which was replaced at no additional cost, but not only that - they replaced all my button's to match. Such attention to detail is rare to find. Really impressed with their excellent service, many thanks for that!

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francois G, General Manager at Radisson Blu Hotel, Dubai Media City, responded to this review, August 6, 2013
Dear Valuable Guest,
We are quite credibly inspirited about how you appreciated our Yes I Can! service attitude. Thank you for finding your stay with us an excellent experience – and our breakfast buffet, also for the very generous rating, but most of all, thank you for choosing to stay with us. We look forward to have you in the hotel again soon!
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Jeddah, Saudi Arabia
Top Contributor
113 reviews 113 reviews
55 hotel reviews
Reviews in 29 cities Reviews in 29 cities
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed July 31, 2013

Hotel is located in Media City of Dubai and is situated in the middle of all media houses and businesses. Service is good and staff really care about the guests and ready to go extra mile to keep them happy. One touch button on the phone make a hell lot of difference. You get all the services from that one touch. F&B outlets are really good.
Only issue was that the hotel has two towers and connected via a bridge on the second floor. Reception is on the Eastern tower and my room was located on the other tower. It was really confusing to go on the second floor on the eastern tower and cross the bridge and take the elevator in the other tower to reach my room on 4th floor.
The hotel has great green initiative that if a guest skips the cleaning of the room, he is rewarded 250 points to keep the environment clean. I opted for it and didn't find any difficulty in doing so.

Room Tip: it doesn't matter
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  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francois G, General Manager at Radisson Blu Hotel, Dubai Media City, responded to this review, August 6, 2013
Dear Valuable Guest,
We are grateful beyond words for having you in our hotel. And what added to the bliss are your good thoughts of our staff, our services – how we go the extra mile to assist you in all your needs, our one touch service and our F&B outlets as you mentioned. For your comment about the bridge, we are sorry that it had been an inconvenience on your part, we should have considered that although most of our guests love to stay in the West Tower as they enjoy the panoramic view while crossing the bridge, we should have thought of those who would not be comfortable with this but that is why we decided to make those that we have in the East Tower also present in the West Tower - a lobby, F&B outlets, pool and other facilities. Please be assured that we will keep a good note of this comment. Thank you for appreciating and complying to our green initiative too. I must say, although we are a business hotel which is located in the heart of Media City, we always see to it that we do our best to give huge contributions in saving our environment so your participation means a lot to us. Thank you once again and we look forward on your next visit to us!
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Additional Information about Radisson Blu Hotel, Dubai Media City

Address: PO Box 211723, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Shuttle Bus service Spa Wheelchair access
Hotel Style:
#65 Spa Hotel in Dubai
#99 Romantic Hotel in Dubai
#124 Family Hotel in Dubai
#126 Business Hotel in Dubai
#147 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Blu Hotel, Dubai Media City 4*
Number of rooms: 246
Reservation Options:
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Also Known As:
Radisson Blu Hotel, Dubai Media City Hotel Dubai
Radisson Dubai
Dubai Radisson

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