Dear Valuable Guest,
We are grateful beyond words for having you in our hotel. And what added to the bliss are your good thoughts of our staff, our services – how we go the extra mile to assist you in all your needs, our one touch service and our F&B outlets as you mentioned. For your comment about the bridge, we are sorry that it had been an inconvenience on your part, we should have considered that although most of our guests love to stay in the West Tower as they enjoy the panoramic view while crossing the bridge, we should have thought of those who would not be comfortable with this but that is why we decided to make those that we have in the East Tower also present in the West Tower - a lobby, F&B outlets, pool and other facilities. Please be assured that we will keep a good note of this comment. Thank you for appreciating and complying to our green initiative too. I must say, although we are a business hotel which is located in the heart of Media City, we always see to it that we do our best to give huge contributions in saving our environment so your participation means a lot to us. Thank you once again and we look forward on your next visit to us!