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Kempinski Hotel Mall of the Emirates: Traveler Reviews


Kempinski Hotel Mall of the Emirates
Sheikh Zayed Road | Al Barsha, 4th Interchange, Dubai 120679, United Arab Emirates
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Traveler Reviews

84% Recommend
4.0 of 5 stars 71 reviews
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Fabulous!

Kempinski Hotel Mall of the Emirates

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5 of 5 stars
JulesEdinburgh 2 contributions
Edinburgh
Oct 13, 2007
5/5 found this review helpful

From the minute i arrived on an early flight at the UK, I was able to be checked in early which was great.....straight to the pool!

This was my second trip to Dubai, so after staying in the Burj and the Mina Al Salam last time around it was always going to be difficult!

The hotel was fabulous and after reading previous reviews I knew I would not be disappointed! I knew travelling alone, I would possibly not be allocted a large room, so I did have a room at the end of the corridor on the 8th floor (overlooking the outside of the ski slope!) Not quite the Burj but I didn't plan on being in the hotel as there was sunbathing and shopping to be done!

The hotel staff were all very pleasant and nothing was ever a problem. I spent a few days at the pool and a few days at the beach at Umm Sequium (next to Jumeira) which was only a short taxi ride away! I was there during Ramadan so the facilities were restricted (ie no pool bar ) but to be honest it was just very relaxing and the temperture was just a little cooler than their hot mid summer temperatures!

With travelling on my own, it was nice to feel safe and secure in the surroundings of the hotel, with the shopping available till 1am! I did not make use of Ski Dubai, but coming from Scotland the last thing I want to see is snow!

Overall, the room was outstanding, very modern finishes with a fabulous bathroom with bath and shower, large tv and dvd player and a really comfortable bed!

I was very sad to be leaving after 6 days as it had been a very relaxing trip for me, which was exactly what I had been looking for! Everything was within 5 or ten minutes in a taxi and I even managed a fun trip to Wild Wadi!

I would most definately recommend this hotel to anyone, although it is very business focused, so there are a lot of people wandering in the lobby in business suits rather than being more leisurely dressed as you would maybe find at the beach hotels! So best to pack your case accordingly so you dont stand out!!!

I would go back to the Kempinski next week!

  • Date of stay October 2007
  • Member since February 11, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $506 (year-round)
Call now to book: 866 245 9039 from Destinology
Very convenient

Kempinski Hotel Mall of the Emirates

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4 of 5 stars
A2TMFK 33 contributions
St Helier, Jersey
Sep 27, 2007 | Trip type: Business, Solo travel
3/3 found this review helpful

Stayed here for one week on a business trip, chosen due to its close proximity to the office (Emaar Business Park). Was there during Ramadan and the very hot and humid month of September.
A True 5* hotel, the entrance and lobby are huge and the air con is perfectly balanced. I stayed in a Grand Deluxe room, upon arrival I asked for a room with a view of Burj Al Arab and this was no problem (room 825). The room was large and the bathroom was amazing.
I only had breakfast once (this was brought to my room) and this was the only disappointing part of the hotel experience, included items listed on the menu where not there, due to my hurry to leave that morning, I had no time to ask for another. I did complain about it, they apologised but did not offer to take this off my bill.

The location was ok if you like shopping due the large mall attached, or indeed skiing. But please note that it is surrounded by very busy roads, in no way could you walk anywhere but to the mall. Its a good job the taxi's are cheap.

  • Liked — The large clean room
  • Disliked — breakfast
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2007
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since August 30, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, People with disabilities, Older travelers, Tourists
  • I do not recommend this hotel for Young singles, Pet owners
  • I selected this hotel as a top choice for Business meeting / Event, Great food / Wine, Skiing / Winter sports
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $506 (year-round)
Call now to book: 866 245 9039 from Destinology
A great Location for a Shopping Spree

Kempinski Hotel Mall of the Emirates

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4 of 5 stars
DESERT_JEWEL 2 contributions
Riyadh, Saudi Arabia
Sep 15, 2007 | Trip type: Couples
1/1 found this review helpful

We recently stayed at Kempinski Hotel, and found the service and all amentites top standard. Check-in and out was efficient. The room we had was a deluxe and was modern with a comfortable bed and lovely bathroom. Cannot fault the room at all. Room service was efficient also. The convenience of this Hotel attached to the mall is unbeatable, great if you are on a shopping holiday or on business stay. Recommended.

  • Liked — comfort and good room features
  • Disliked — pillows too soft
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2007
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since August 22, 2004
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway
  • I selected this hotel as a top choice for Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $506 (year-round)
Call now to book: 866 245 9039 from Destinology
Nice rooms, reasonable service, bureaucratic Internet access

Kempinski Hotel Mall of the Emirates

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4 of 5 stars
Mark_from_Thailand 51 contributions
Bangkok, Thailand
Sep 14, 2007 | Trip type: Business
1/1 found this review helpful

I've stayed here a couple of times & have liked the rooms & bed both times. The rooms I have stayed in are one room for the bedroom & one small sitting room. Both have lovely flat screen TVs & the beds are very comfortable.

The buffet breakfast in the lobby is perfectly adequate & the staff will get anything you want & are very attentive.

Check in is a little laborious, with 200 key strokes on the computer (why, why, why?) & scanning of the passport & all that. However, checking out is quick & efficient.

As others have said - the easy access to one of the biggest & best malls in Dubai is very attractive. You want to see a movie, shop, eat, even ski - it's all there!

The only minor niggle I have is Internet access. Increasingly this is a must have for business travellers. For some reason here, there is an easy way of accessing if you use the cable access & you need to wait for someone to come to your room with a card if you want to use WiFi.... ?

  • Liked — Staff
  • Disliked — Bureaucratic Internet access
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2007
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 35-49
  • Member since June 03, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $506 (year-round)
Call now to book: 866 245 9039 from Destinology
Convenient if you want to shop or ski

Kempinski Hotel Mall of the Emirates

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4 of 5 stars
travelator 12 contributions
london
Aug 3, 2007 | Trip type: Business, Solo travel
5/5 found this review helpful

I stayed 4 night for business and much prefered it to Emirates Towers.
The room was well decorated with a sitting area, DVD player and flat screen TV.
The bathroom was one of the largest I've been in with a separate bath and walk on shower.
Room service was fast, staff pleasant and the food was actually compared to many other hotels..
All in all this is a good address if working off the Sheikh Zayed Road or want to go shopping/skying in the evening.

+ size of room and bathroom
+ Food
+ service
+ pool
+ in The mall of the Emirates
- Not much to do in the evening
- By Dubai's main motorway

  • Liked — Size of bathroom
  • Disliked — Little or no night life
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay May 2007
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since March 07, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Great pool scene
  • I selected this hotel as a top choice for Business meeting / Event, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $506 (year-round)
Call now to book: 866 245 9039 from Destinology
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Kempinski Hotel Mall of the Emirates Also Known As

Address: Sheikh Zayed Road | Al Barsha, 4th Interchange, Dubai 120679, United Arab Emirates