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“Really Enjoyed It Here” 5 of 5 stars
Review of JA Palm Tree Court

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JA Palm Tree Court
5.0 of 5 Hotel   |   Tariq Bin Ziyad Rd | PO Box 9255, Dubai, United Arab Emirates   |  
Hotel amenities
Ranked #16 of 474 hotels in Dubai
Kilmarnock, United Kingdom
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 15 cities Reviews in 15 cities
99 helpful votes 99 helpful votes
“Really Enjoyed It Here”
5 of 5 stars Reviewed July 29, 2009

We first stayed at the PTC in 2003 and decided to return again after having tried quite a few other hotels in Dubai. The hotel has not changed much since our last visit and the rooms are still excellent and it was nice to have a room it's size.
The PTC is quite busy as the JA Golf resort is closed for refurbishment and all their guests are being given rooms at PTC.
We arrived at check in around 12 noon and it was fast and efficient with cold drink supplied
Our room number 476 was on the ground floor and as such we had a wonderful patio area and the sun loungers are still great and very thick, these are removed and stowed away each night and returned again in the morning The room also had a welcome fruit pack and a bottle of wine, fruit. Breakfast in the buffet restaurant was good with no queus to speak of but if you arrived around 09.00 it was a bit busier then. It was a different matter at night when it did get quite hectic but we never had to wait any more than 5 minutes to be seated, again this is dute to the Golf resrt being shut. The hotel I believe should have a more stricter dress policy at night in the buffet restaurant as it seemed to be anything goes ( even saw some with vest tops and beach shorts). The buffet itself had an excellent choice and each night was a different theme, ranging from Asian Indian Italian etc. The other restaurants were a lot more stricter and did enforce their policy of smart casuual attire, Shooters once again provided us with an excellent meal.
6 of us went over for a round of clay and pistol shooting and a meal afterwards. An allowance of 160 dirhams pp is given to anyone not eating their meal at the buffet and this brings the cost of the meals down.
The poolside was quite busy but the grassed area and the beach was almost deserted,we later discovered that the Golf resort pool and grounds were still open and sunbeds were more than plentiful in this area.
The rooms were well serviced by the staff and on the evening turn down (around 7pm) the ice bucket was filled as well.
The new monorail is being built at present as is an extension to the hotel but there was NO noise coming from any of it, in fact the peacocks were noiser. The price of beer is on par with most other hotels in Dubai.
The only fault with it is the location as it is very far out but the shuttle bus helps solve that problem and really if anyone does complain about how far out it is then they should do their homework first.
On or last day we did have a bit of a glitch, we wer getting picked up at 06.45 and went for breakfast at 06.00 as per hotels advertised opening time. The breakfast food was all out and ready except that the omelette chef decided he did not start till 06.30 I wonder who boiled the eggs and made all the other food then but I would not let this put me off in any way.
To sum up I would go back tomorrow, loved the rooms, enjoyed the quitness and even more the ample area of the grounds and in fact this hotel does give excellent value for money.
For anyone going here a tip might be to fly with Etihad to Abu Dhabi as it could work out cheaper and is maybe slightly nearer than it is to Dubai.

  • Stayed July 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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N. Ireland
Top Contributor
92 reviews 92 reviews
37 hotel reviews
Reviews in 34 cities Reviews in 34 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 21, 2009

Whatever I write as part of this review will not go anyway to convey just how fantastic our holiday at Palm Tree Court was. However, I shall try and segment the elements which when brought together added up to the best holiday experience we have ever had :
Service - What a team, how friendly, from the concierge, the reception team, the waiting staff, chefs, life guards, beach staff - even the managers!! A special word for the house boys- you guy's are stars!
Food - steaks, prawns, currys, pasta, salads - prepare to be seriously impressed!
Comfort - huge rooms, loads of space, great bathrooms
Beach and Pool - space space space, comfort, immaculate pools/beach/gardens
Aqua hut - a little more sedate... sailing was never ready for us, but I didnt care. A Hobie cat, a steady breeze, 32oC water.. all is well inthe world!
Gardens - prepare to be impressed, very impressed - Peacocks everywhere, complete with chicks.....
The Negative? - 36 UED for a pint!!

Perhaps one other weakness is that I want to book for 2010 now - but can't seem to find a way of doing it!!

  • Stayed July 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Senior Contributor
41 reviews 41 reviews
35 hotel reviews
Reviews in 35 cities Reviews in 35 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed July 18, 2009

To rate something perfect is to perhaps be gushing sentimental and still caught up in the memories of a great holiday. Not the case. We have stayed here twice now, since our previous favorite - Oasis Bach Hotel - was demolished. I can think long and hard and find only one or two minor things to chip this hotel on. An Ice machine in each block of rooms would be great, as you must rely on ice arriving in your room (which it does), but at maybe the wrong time. Er, thats it. The location is miles from anywhere, but to me thats its advantage. You arrive here, and don't need to go anywhere else. The Palm Tree Court is part of the Jebel Ali Hotel adjoining, and you can share the facilities. The restaurants are tremendous with frist class food, even on the buffets. You can see the thought and expertise thats gone into the grub, with a massive variety. The rooms are VERY big, with lovely bathrooms comprising seperate shower, two basins, bidet, even a complimentary yellow duck to float in the bath! The grounds are beautifully kept with fish feeding in streams, wooden bridges and peacocks roaming freely. There is loads of space to sunbathe, by the pool, on a huge grass area towards the sea, or on the beach itself. The staff bar none are terrific and cannot do enough to help. This is a well run place and you can tell. We paid €1000 for four nights with Orbitz half board. REAL half board not benidorm half board, so per night in Sterling it was £160 per couple. Thats real value considering the place and the fact it is one of the 'Leading Hotels Of The World'. I would stay here time and time again, try to get a front row room, sea facing for a bit extra. Little tip. Alcohol is EXPENSIVE. You can run up easy £100 a day just having a couple of beers through the day. A pint IS £6.00 / $10 US. Stick a couple of bottle of wine in you suitcase and buy a bottle of Vodka from Arrivals Duty Free. Bingo. Drinks in your room before dinner for a fraction of what room service would charge. The alcohol thing is not the hotels fault of course, its expensive anywhere in the Gulf (when you can get it). Stay here unreservedly, if you don't like it you are just a habitual moaner or from another universe. Love it, Love it, Love it!

Stayed June 2009, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reykjavik, Iceland
Top Contributor
67 reviews 67 reviews
25 hotel reviews
Reviews in 36 cities Reviews in 36 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed July 17, 2009

This is a part of the Jebel Ali Hotel resort. A wonderful beachfront setting, very slightly marred by distant construction work on The Palm Jebel Ali.

We checked in mid-afternoon on 06 July 2009 for one night, and upgraded to a Royal Jasmine Junior Suite for AED 300 (about USD 80), a no-brainer considering the benefits, which included free internet, complimentary bottle of wine, breakfast, private lounge, mineral bath or massage, plus numerous upgraded room facilities.

I had phoned the day previously to confirm our requirement for a twin bedded room and was assured that this was guaranteed. Once in our room we discovered a king bed, but housekeeping quickly converted this to two singles; the one drawback was that the double duvet was replaced by blankets and sheets, much to our dislike. The room was spacious, well equipped and opened onto a private veranda with direct beach access.

We spent the remainder of the afternoon at the nearest pool, a short walk away. The pool design was attractive, but to our dislike there was no shower under which to rinse before entering the pool.

We dined that evening at Shooter’s, located about 4km away at the Jebel Ali International Shooting Club. The resort has a complimentary shuttle running every 30 minutes. The steaks were excellent, but the ambience is somewhat lacking, and the service was overly attentive and too chatty.

For breakfast we took room service – promptly delivered and of very acceptable quality.

Check-out was efficient. It was really a pity to stay for only one night; it was just not possible to get more than a taste of what this resort has to offer.

  • Stayed July 2009
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 16, 2009

We booked through BestatTravel for our second visit to Jebel Ali having holidayed there in Nov' 2008 with friends. We decided to fly with Etihad from Manchester to Abu Dhabi rather than use Emirates - we saved some money this way and the flight times were more convenient for us. The transfer time is actually only 5 minutes longer than from Dubai too. A week before our holiday we were advised that the main hotel would be closed due to refurbishment so we were to be placed at the adjoining Palm Tree Court at no extra charge. The location of our room on the 2nd floor was great, spacious and had a sea view. The Jebel Ali Palm is still under construction but we experienced no noise from the building works either during the night or day. We booked some months prior to departure and got a great offer of Full Board for B&B. Although a couple of the restaurants were closed, we tried all the restaurants and enjoyed White Orchid (Thai/Chinese) Fontana, the buffet restaurant and Shooters over at the shooting range. The food was excellent and the service is superb on all counts. The exchange rate meant drinks were more costly than last time we visited, around 36 dirhams for a beer which is around £7.50 and cocktails were around the same price. Here's a tip, buy duty free at Abu Dhabi or Dubai when you land. A courtesy bus runs 3 tor 3 times a day from the hotel into Dubai stopping off at Ibn Battuta Mall, Mall of Emirates and the Gold Souk. There's also a courtesy bus every half hour across to the shooting range which is a must to visit, even if just for a drink. Take a walk down to the Marina for a look at some fantastic boats or to the golf course to walk off the buffet lunch. Apparently Al Boom are to open a dive school at the hotel marina as they've found some good wrecks to dive - it's opening on 1st August. The water sports centre on the beach offers canoes, windurfers and pedelloes but it was far too hot to do anything so strenuous - the sand is red hot and the water is hotter than you'd have your bath water! Up to around 44 degrees on some days, we were glad of some cloud and hazy conditions but the pool guys made sure we had plenty of shade and cool towels throughout the day - they even come round and clean your sun glasses! Can also recommend the open top bus tour around Dubai which costs around £40 per person but allows you to hop and off all day long. There's also a night tour which is pretty spectacular. All in all, this was a fabulous return trip for us to Jebel Ali and I'm sure we'll be back, if only to have a mojito with Robin and Anish who work at the pool bar - great lads. By the way, the grounds are home to some beautiful peacocks but they can be quite noisy early in the mornings!

  • Stayed July 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex, England
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 6, 2009

This was my first visit to Jebel Ali and my partner's second. The staff could not do enough for us. We were upgraded from half-board to full board with a room upgrade. They left champagne and flowers in our room on my birthday. Everyone could not do enough to make our stay any better. We did not want to leave and cannot wait to return. The only negative side was our rep from Travco! Do not use these as the rep was always late, said not to book a trip through them as more expensive, this was incorrect and cost us more. The driver that took us to the Burj Al Arab was half hour late and didn't speak once. Would never use again as they are useless.
All in all, cannot wait to return as this place is made extra special by the special people that work there - Thank you Jebel Ali

  • Stayed June 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Barrie, Canada
16 reviews 16 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 6, 2009

This was my 2nd trip to the Palm Tree, still a 1st class resort but I noticed that some areas were getting a little dated, the construction had really increased across the water which is and will eventually spoil the lovely beach view. The weather was awful so that didn't help matters. Food wonderful, rooms still very large although getting a little dated, staff very professional and helpful. Sun beds really in bad shape although once they are covered in towels you can't tell.
There really isn't a lot to do in Dubai unless you like shopping so this resort is good for simply relaxing and sun bathing unless of course the weather is bad and then there is isn't anything to do. Might not be quite the 5* it once was but still a good 4*. We went all inclusive which I would strongly recommend as it can be quiet expensive.
I would probably return to this hotel but not for a number of years.

  • Stayed March 2009, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about JA Palm Tree Court

Address: Tariq Bin Ziyad Rd | PO Box 9255, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Dubai
#8 On the Beach Hotel in Dubai
#11 Spa Hotel in Dubai
#15 Luxury Hotel in Dubai
#16 Top resorts Hotel in Dubai
#20 Romantic Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JA Palm Tree Court 5*
Official Description (provided by the hotel):
The luxurious Palm Tree Court & Spa (a member of 'The Leading Hotels of the World') is situated within the award-winning Jebel Ali Golf Resort & Spa. A stunning palm-lined private beach and three swimming pools are just steps away from the suites and junior suites, surrounded by lush gardens, waterfalls and fish-filled streams. A championship 9-hole golf course, academy, spa, restaurants, bars, kids club, deep-sea fishing trips and horse riding can also be enjoyed. ... more   less 
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Also Known As:
Jebel Ali Palm Tree Court Hotel Dubai
Jebel Ali Palm Tree Court And Spa
Palm Tree Court Dubai

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