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“Great Hotel” 5 of 5 stars
Review of Park Hyatt Dubai

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Park Hyatt Dubai
5.0 of 5 Hotel   |   Baniyas Rd | PO Box 2822, Dubai, United Arab Emirates   |  
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Ranked #16 of 486 Hotels in Dubai
London
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
73 helpful votes 73 helpful votes
“Great Hotel”
5 of 5 stars Reviewed April 3, 2009

I love this hotel in Dubai. Not the normal high rise business hotel. Very relax environment, i love it!!!

The only problem is the location. It's little far from my office, so there's a 20 mins cab ride every morning.... that's if I'm lucky with traffic.

The breakfast was divine.... although very expensive.

Highly recommended

  • Stayed December 2008, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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UK
Top Contributor
77 reviews 77 reviews
44 hotel reviews
Reviews in 46 cities Reviews in 46 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed March 8, 2009

You either like Dubai or … well passing through is probably the best idea – so if you find yourselves doing so we can recommend the Park Hyatt as being a quiet non building site spot – good views, nice grounds going down to the creek. Quiet and discreet, sophisticated and limited bling. Service was excellent and friendly.

Good size room, we had a Park Deluxe King, well furnished but not over the top. Comfortable, great bathroom. Hotel car transfers were good – Hyatt have a booth at the airport after customs and before you get to the public space. Hotel car was good value by the hour for general touring.

  • Stayed February 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muscat
Top Contributor
97 reviews 97 reviews
78 hotel reviews
Reviews in 38 cities Reviews in 38 cities
209 helpful votes 209 helpful votes
5 of 5 stars Reviewed February 20, 2009

I just could not believe my eyes when I entered the huge estate in the heart of Dubai where Park Hyatt is located. It is an oasis in a concrete jungle in every sense. The welcome was flawless at reception and then the long walk to my room in block 1 (there are five blocks I was told) was full of surprises in form of lighting arrangements (candle lit), carpet selection and the well laid out lounge in between. The view from the room was unparalleled. No city hotel can offer this kind of a resort feel. Food at The Thai restaurant where I had dinner was very authentic and delicious. The view of the Marina from the terrace was so soothing. My short stay of just one night and a day and half was too short to discover other attractions of the property. I must say that those who are planning a trip to Dubai must try and consider Park Hyatt. It will live up to any expectation. I am certainly going back soon.

  • Stayed February 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 5, 2009

What can i say??!!! This hotel is stunning. The staff, the setting, the rooms, the food, the ambiance, the facilities, the spa - every single minute of our four day stay here was superb. We had spent 2 weeks in Austraila and stopped here on our way back to Ireland - it was as if Austrailia never happened! This hotel made the Dubai leg of our honeymoon exceptional and my husband has promised to take me back - i can't wait.

Stayed January 2009
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Hong Kong
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed January 27, 2009

This was not one of the 'recommended' hotels that my well travelled friends suggested but we stayed here anyhow as we were just 'passing by' Dubai and didn't feel like splurging on the more expensive hotels there. Moreover, we find that the Park Hyatt's achieve a nice balance between offering a consistently good-looking hotel without being dull, and for those who like staying at 5-star hotels, it's relatively affordable.

Even though we had a very short stay (just 2 days), this hotel definitely 'surprised on the upside' with some points worth pointing out.

- The food is fabulous, even for Dubai standards, which already features excellent food. We ate only at Cafe Arabesque -- for breakfast and lunch -- and they are able to offer a wide range of food, all done extremely well. We also ate at Michelin star restaurants at other hotels but our favorite is still this hotel 'coffee shop,' amazingly.

- The hotel is very tastefully done, if this is what you care for -- and in Dubai, you definitely get a range of styles -- we also visited the Atlantis, which was quite a (shocking) eye-opener. The Park Hyatt is like an oasis within a city -- like the Sukhothai in Bangkok.

- The staff is really very friendly and somehow, and for what's it's worth, the housekeeping is very meticulous and tidy. (I'm just noticing this as we're at the W Hotel Maldives right now with housekeeping that doesn't bother to wipe the crumbs off our coffee tables and forget to re-fill toilet paper.)

The main shortcoming: the hotel is only 10 minutes from the airport but 20-30 minutes from the main parts of the city, where most of the 'action' is -- so this may or may not be what you are looking for.

  • Liked — food, rooms/physical property
  • Disliked — location (distance from city center)
  • Stayed January 2009, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
167 reviews 167 reviews
85 hotel reviews
Reviews in 87 cities Reviews in 87 cities
191 helpful votes 191 helpful votes
5 of 5 stars Reviewed January 13, 2009

After sleeping in a bivouac for a week in the mountains of Oman, any bed would have seemed like heaven, but the stay at the Park Hilton was incredible - really superb.

I had stayed at their Tokyo hotel (which is somewhat of a flagship for the group) and I am pleased to say the Dubai operation is very, very good indeed.

The location is very central and close to everything, whilst being an oasis of quiet near some very busy roads (you can't hear them). The architecture is perhaps the best thing - islamic, very understated and cool.

We ate at the Thai Kitchen twice - very nice and the pool menu is also delicious (the sugar cane BBQ chicken would be a candidate for last meal if my number was up on death row).

Staff very friendly (all been trained to say hello and ask how you are - but it comes across as being very natural).

Pool area is quite shaded, which for January meant moving a lot to get some rays- for the rest of the year, this would be a bonus.

A few annoyances -
(1) room keys only worked 25% of the time (a pain when reception is so far away)
(2) The concierge wasn't the greatest [said the Sevens stadium was "15 minutes" away to watch AC Milan promo game - it took us 1 & 1/2 hours in traffic and even the taxi driver said you can only do it 45 minutes on an empty road - maybe the concierge owns a Ferrari? In my opinion he told my girlfriend what she wanted to hear to get a tip in getting the tickets.
(3) I arrived after my girlfriend and even though she booked it in her name, they basically treated her as some kind of freak as she wasn't with a man - they need to improve this element of their service model.
(4) Getting a Dubai taxi instead of a hotel car is very hit or miss [cost of each to the airport which is 10 mins away? 28 dhirams vs 220 dhirams!]

Overall though - very relaxing in a very well thought out hotel. Having eaten at a lot of the it's competitors over the course of the week - the Park Hyatt is the best the city has to offer.

  • Liked — location and design of the hotel
  • Disliked — Room keys not working - a pain
  • Stayed January 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2009

I like Dubai and it was great to escape to some warmer weather on our recent trip. It was even better that we ended up staying at the Park Hyatt Dubai, as this hotel was away from the crowds and construction that you find in so many other locations.

We were toying with the idea of staying at a hotel on the beach, but decided that with the sightseeing and shopping we wanted to do it would make more sense to stay in a more central location. Some of the beach hotels are more than 45 minutes away from the old, more interesting parts of town.

As described in some other reviews, Park Hyatt Dubai is a luxury hotel right on the creek. Our room, like most others I'd imagine, had stunning, peaceful views of the marina and the creek from our private balcony. In the distance we could see the Burj Dubai (tallest building in the world) that is still under construction.

If you are looking for glitz and glamour and the "see and be seen" scene, this is not your hotel.

The hotel feels private, exclusive and relaxed. There are no kids, really, no large parties, no major groups taking over the hotel. The service is low key, but attentive.

This is not a hotel for kids. There are no kids facilities, really, and frankly, the swimming pool is stunning, but not really suitable for kids. As mentioned by others, the pool is surrounded by palm trees, so there is a lot of shade, but the excellent pool attendant is happy to help you find the sunniest spot available. The pool lounges are comfortable, with white cotton covers and thick cushions.

The hotel is laid out in four buildings that are each about 3-5 stories tall. The buildings are connected by glass hallways that offer a view of the gardens and the pool by day. At night, large candles light up the way to your room from the reception area.

The restaurants were great, especially the breakfast at Cafe Arabesque was excellent. The focus seemed to be more on quality than quantity, with some of the best croissants and pastries I have ever had! A chef is available at the buffet and will tell you all about the various dishes - yogurts, cheeses and meats from Europe, breads and cheeses from the Middle East. A great opportunity to try different things (or not). The milk selection, for example, includes various types of cow milk, but also camel milk and date milk!

Our room was stunning: neutral colors with a Moroccan influence, a very comfortable bed and that bathroom: wow! An oval white tub, a separate shower with an enormous shower head, a separate cubicle for toilet and bidet, REN shampoo and lotions. From the sink and vanity area, you look through a "window" over your bed to the balcony. One thing: the bathroom is quite open to the bedroom: there is no door separating the area with the tub from your bedroom, although you could close the blinds in that "window".

Finally, I went to the spa and had a massage and body scrub. As is the law in Dubai, you can only receive spa treatments from a therapist of your own gender. My masseur was excellent, but also the facility itself is beautiful. My treatment room had a shower inside, but also a private walled of garden with an outdoor shower and a seating area where I sat with a cup of tea and some fresh fruit after the treatment. It was fantastic!

All in all, I would definitely stay here again.

  • Liked — Exclusive, serene atmosphere - fantastic spa - great bathrooms
  • Disliked — Beautiful pool, but often shaded.
  • Stayed December 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Dubai

Address: Baniyas Rd | PO Box 2822, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Dubai
#11 Spa Hotel in Dubai
#12 Romantic Hotel in Dubai
#15 Luxury Hotel in Dubai
#43 Family Hotel in Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Park Hyatt Dubai 5*
Number of rooms: 225
Official Description (provided by the hotel):
A luxury waterfront retreat adjacent to the world-famous Dubai Creek Golf and Yacht Club. Situated just minutes away from the city centre, world-class shopping and prime business districts, Park Hyatt Dubai is a haven of tranquil elegance amidst the vibrant city of Dubai. All 225 rooms and suites boast stunning views across Dubai Creek from their balconies or terraces. The hotel is host to six restaurants and bars and the award winning spa Amara. ... more   less 
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Also Known As:
Park Hyatt Dubai Hotel Dubai
Hyatt Dubai
Dubai Hyatt

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