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“Hotel of Choice in Dubai” 5 of 5 stars
Review of Park Hyatt Dubai

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Park Hyatt Dubai
5.0 of 5 Hotel   |   Baniyas Rd | PO Box 2822, Dubai, United Arab Emirates   |  
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Ranked #13 of 478 Hotels in Dubai
London, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Hotel of Choice in Dubai”
5 of 5 stars Reviewed July 19, 2014

This is the place I stay when in town. I have tried other hotels and unless the good folks at Emirates are paying for my stay (their Dubai connect service usually puts me up in the Le Meridien) I will always book the Park Hyatt.

I am a Park Hyatt fan anyway. I like their discreet low key but attentive service. The zen feel to the rooms and hotel lobbies. It generally just a lovely, quiet and serene hotel in a sea of gaudy, loud and "blingy" hotels that is Dubai. I also like the location that may be too far out for some but is perfect for me as a business traveller. Close to the airport and an easy ride to most of the places I need to be.

The hotel is small though and I have had difficulty booking a room several times based on no availability so you should plan in advance. It is expensive as well compared to other luxury properties in Dubai.

I would say that this is a business or a romantic hotel and not a great place for families. The pool is small and you are far away from all the activities. There are certainly better hotels in Dubai for families (er......Atlantis anyone?).

The Thai restaurant is the best in town. Great authentic thai food made right in front of you tapas style.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RogerSaad, Director of Sales at Park Hyatt Dubai, responded to this review, July 24, 2014
Dear andmoz,

Greetings from Park Hyatt Dubai!

We would like to thank you for writing such a positive review on Tripadvisor!

Thank you for recognizing the hotel’s location, our rooms, the overall serene atmosphere of the hotel and our award winning Thai Kitchen. We will make sure that your comments are shared throughout the hotel and among our team. The positive ratings you gave us on Tripadvisor are greatly appreciated and we hope we have the opportunity to be at your service again in the near future.

Please contact me directly at roger.saad@hyatt.com before your next stay at Park Hyatt Dubai, as I would like to take the opportunity to meet you personally and thank you for your encouraging comments.

We look forward to welcoming you back to Park Hyatt Dubai.

Best Regards,

Roger Saad
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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741 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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Sydney, Australia
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 19, 2014

We stayed one night at this hotel, en route to Europe. Our stay began very well when we found that, because our room was not ready when we arrived at 3.00pm, we were upgraded to a suite at no extra cost. The suite turned out to be HUGE, with a sitting room, office area, large bathroom, walk in wardrobe and large bedroom! It was located on the ground floor, overlooking Dubai Creek, with a manicured grassy lawn in between.
Because we needed to leave early the next morning, before the stated breakfast time, we let the hotel know and to our amazement, they supplied a beautiful breakfast on a trolley at 6.00am, which we ate on the terrace in the relative cool of the morning. Our only regret was that because we had a pre-arranged pick up to get to the airport, we could not stay and fully enjoy the breakfast in the beautiful surroundings. We will definitely consider staying at this hotel in the future.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RogerSaad, Director of Sales at Park Hyatt Dubai, responded to this review, July 24, 2014
Dear Linda P,

Greetings from Park Hyatt Dubai!

Thank you for submitting your review and for choosing to stay with us on your recent stopover to Dubai. We are happy to hear that you enjoyed our spacious Suite with large bathroom and views of the Dubai Creek and our great service. I will ensure that your wonderful message is shared with the team.

Please contact me directly at roger.saad@hyatt.com before your next stay at Park Hyatt Dubai, as I would like to take the opportunity to meet you personally and thank you for your encouraging comments.

We are looking forward to welcoming you back to Park Hyatt Dubai!

Best Regards,

Roger Saad
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 16, 2014

Like the Crowne Plaza (see separate review) exceptionally convenient for the airport. We booked with Emirates and the transfer took 5 to 10 minutes door-to-door.

We had a breakfast package but I was concerned that our flight the next day would be too early for us to go to the restaurant. The hotel organised room service at no extra cost enabling my six-year-old to stay in bed until the last moment. The breakfast that was delivered was amazing.

The room was very comfortable and had great advantage (when travelling with a small child) of the balcony.

There was a well-designed and quite spacious swimming pool.

The hotel bar near the marina had a good wine list and service was excellent.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RogerSaad, Director of Sales at Park Hyatt Dubai, responded to this review, July 17, 2014
Dear Alantroy,

Greetings from Park Hyatt Dubai!

We would like to thank you for writing such a positive review on Tripadvisor!

Thank you for recognizing our location, comfortable rooms, great swimming pool and excellent service. We will make sure that your comments are shared throughout the hotel and among our team. The positive ratings you gave us on Tripadvisor are greatly appreciated and we hope we have the opportunity to be at your service again in the near future.

Please contact me directly at roger.saad@hyatt.com before your next stay at Park Hyatt Dubai, as I would like to take the opportunity to meet you personally and thank you for your encouraging comments.

We look forward to welcoming you back to Park Hyatt Dubai.

Best Regards,

Roger Saad
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
130 reviews 130 reviews
45 hotel reviews
Reviews in 40 cities Reviews in 40 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed June 30, 2014

Great place in the heart of Dubai. The Architecture and the Luxury blows you away. This property is tastefully designed and gives you maximum luxury and a lot of privacy. The rooms and bathrooms are gorgeous. The gym is also very private, hardly see any people in it, unless AC Milan is in town and uses the hotel as a base.

Breakfast has a great spread and quality. In winter you can sit outside on a balcony overlooking the marina. Great bar in the evening right next to the boats gives you a Mediterranean feeling.

Staff is very friendly and motivated and makes you feel at home. Sometimes difficult to get a cab or direct the cab to the property if the driver is new to Dubai. For those who play golf this hotel is also in a perfect location.

Room Tip: terrace suite is very nice
See more room tips
  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RogerSaad, Director of Sales at Park Hyatt Dubai, responded to this review, July 10, 2014
Dear Fernlicht,

Greetings from Park Hyatt Dubai!

We would like to thank you for writing such a positive review on Tripadvisor!

Thank you for recognizing the hotel’s interior and over-all luxurious appearance, beautiful rooms, our gym, food and our friendly and reliable staff. We will make sure that your comments are shared throughout the hotel and among our team. The positive ratings you gave us on Tripadvisor are greatly appreciated and we hope we have the opportunity to be at your service again in the near future.

Please contact me directly at roger.saad@hyatt.com before your next stay at Park Hyatt Dubai, as I would like to take the opportunity to meet you personally and thank you for your encouraging comments.

We look forward to welcoming you back to Park Hyatt Dubai.

Best Regards,

Roger Saad
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 30, 2014

Stayed 3 nights
The room was huge
Bed comfy
Tai restaurant great
We liked that it's far from the hustle and bustle
Downside was the carpet yukky red stains and no fresh milk in room
When I requested it they brought more uht

  • Stayed May 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RogerSaad, Director of Sales at Park Hyatt Dubai, responded to this review, July 10, 2014
Dear Puppitty,

Greetings from Park Hyatt Dubai!

We would like to thank you for taking the time to review our hotel on Tripadvisor!

We appreciate your positive comments about the hotel’s location and our large rooms with comfortable beds. We will make sure that your comments are shared throughout the hotel.

With regards to stained carpet and room service incident, we thank you for bringing the matter to our attention. We have taken note of the issue and will be looking into it further.

Thank you once again for your review and we hope to welcome you back to Park Hyatt Dubai!

Best Regards,

Roger Saad
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muscat, Oman
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 29, 2014

Never heard of this hotel but stopped here with work last week. Rooms were large and luxurious overlooking Dubai Creek. Hotel had various nice restaurants and bars and the grounds were amazing. Staff were also very very good and nothing was too much to ask.. I will definitely stop here again, hopefully next time for a little bit longer.

One tip I will give is a/c didn't work if the patio door handle wasn't down fully and no signs telling you this so it took a while to figure out.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RogerSaad, Director of Sales at Park Hyatt Dubai, responded to this review, July 10, 2014
Dear CaptainYaYa2013,

Greetings from Park Hyatt Dubai!

We would like to thank you for writing such a positive review on Tripadvisor!

Thank you for recognizing our large and luxurious rooms with great views, our restaurants, our staff excellent service and the hotel’s landscape.We will make sure that your comments are shared throughout the hotel and among our team. The positive ratings you gave us on Tripadvisor are greatly appreciated and we hope we have the opportunity to be at your service again in the near future.

Please contact me directly at roger.saad@hyatt.com before your next stay at Park Hyatt Dubai, as I would like to take the opportunity to meet you personally and thank you for your encouraging comments.

We look forward to welcoming you back to Park Hyatt Dubai.

Best Regards,

Roger Saad
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BIRMINGHAM
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 28, 2014

We travelled from the UK and stayed at this hotel last year. The hotel itself was lovely and clean and service was good too. However, the problem began with the staff that hang around at the entrance to park guests cars. We hired a car as it was much easier to get around with children.

We use to dread returning to the hotel as each time we reached the front door the staff would literally jump on the car ready to move it, regardless of the fact whether all the stuff we needed was taken out of the car or not.

On one occasion the staff were in such a rush that I was still driving and he opened the door and when I asked him to close it he slammed it on my leg.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RogerSaad, Director of Sales at Park Hyatt Dubai, responded to this review, July 10, 2014
Dear BOBS4U,

Greetings from Park Hyatt Dubai!

We would like to thank you for taking the time to review our hotel on Tripadvisor!

We appreciate your positive comments about the hotel’s cleanliness and excellent service. We will make sure that your comments are shared throughout the hotel.

With regards to the valet incident, we thank you for bringing the matter to our attention. We have taken note of the issue and will be looking into it further.

Thank you once again for your review and we hope to welcome you back to Park Hyatt Dubai!

Best Regards,

Roger Saad
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Dubai

Address: Baniyas Rd | PO Box 2822, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Dubai
#9 Spa Hotel in Dubai
#13 Luxury Hotel in Dubai
#13 Top resorts Hotel in Dubai
#15 Romantic Hotel in Dubai
#40 Family Hotel in Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Park Hyatt Dubai 5*
Official Description (provided by the hotel):
A luxury waterfront retreat adjacent to the world-famous Dubai Creek Golf and Yacht Club. Situated just minutes away from the city centre, world-class shopping and prime business districts, Park Hyatt Dubai is a haven of tranquil elegance amidst the vibrant city of Dubai. All 225 rooms and suites boast stunning views across Dubai Creek from their balconies or terraces. The hotel is host to six restaurants and bars and the award winning spa Amara. ... more   less 
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Also Known As:
Park Hyatt Dubai Hotel Dubai
Hyatt Dubai
Dubai Hyatt

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