Al Murooj Rotana Hotel was recommended by a friend. I arrived on May 9 before 12:00 noon.
The staff at the reception were very friendly, and offered me coffee while I'm waiting.
I left my luggage and walked to Dubai Mall. When I came back my room was ready. A big comfortable room with a balcony, coffee, tea and a small bottle of water are for free. The fridge is full.
They have a nice swimming pool, fitness room, and SPA.
The Financial Center Metro as well as Dubai Mall Metro are near the hotel. Taxi's are available all the time, whether the hotel taxi or Dubai taxi.
The wifi is not available for free. This is not acceptable in a good hotel, internet access is a must for all.
On my arrival, the hotel had some problems with their water pipes, and they had to cut the water for 2 hours, I had a letter in my room from the Assistant Director of Front Office apologizing for the inconvenience, and asking if I require alternative options, which I did not need at the time, and knew later that they have the Al Murooj Suites adjoining the hotel and we can use their facilities.
All the staff: front desk, concierge, room cleaners, spa, all are very friendly, helpful and with a smiling face.
I liked the hotel, liked the room, liked the location, and I will definitely stay at Al Murooj Rotana again.