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“One of the best locations in dubai!” 5 of 5 stars
Review of Dar Al Masyaf at Madinat Jumeirah

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Dar Al Masyaf at Madinat Jumeirah
5.0 of 5 Resort   |   Al Sufouh Road | Madinat Jumeirah Resort, Dubai 75157, United Arab Emirates   |  
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JUMEIRAH WINTER FLAVOURS
Ranked #1 of 483 Hotels in Dubai
Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“One of the best locations in dubai!”
5 of 5 stars Reviewed December 8, 2012

We visited in 2011 July. Absolutely fantastic place! I could say so many good things about this place if time permitted.
- Would definitely recommend to anybody!
- Well worth the money!
- You get your own personal butler and buggy to the beach!
- Fantastic standards
- Amazing location.

Will definitely go again! :)

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Dar Al Masyaf at Madinat Jumeirah, responded to this review, December 17, 2012
Dear Guest

We would like to take this opportunity to thank you for posting a review on Trip Advisor following your stay at Dar Al Masyaf last year.

I am delighted to learn that both of you enjoyed your summer vacation and thoroughly enjoyed the service and facilities offered within the property. All your comments with regards to the butler service, buggy and the fantastic location of the resort are highly appreciated.

Once again, thank you for sharing your feedback and recommending our resort. We sincerely look forward to welcoming you back, hopefully in the near future.

Sincerely,
Anne-Marie Houston
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,135 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (544)
Date | Rating
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  • Chinese (Simplified) first
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English first
Sydney, Australia
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
Reviews in 24 cities Reviews in 24 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed December 4, 2012

We loved this hotel. I don't know where to start. We were taken by buggy to our villa and checked-in inside our room. Nice looking suite upstairs with a balcony and looking over the waterways. The bed was very comfortable and the bathroom was massive. Everything was in Arabian style and tasteful. The butlers were all very friendly and helpful, each night they would prepare complimentary drinks and nibbles before dinner. It was such a nice touch. I found getting around the complex very easy, you have 3 options - water, buggy or walk. The first two are arranged by the butlers and the distances to walk aren't that far, the only times we didn't walk was during the middle of the day or home from dinner. Each villa complex has a private pool allocated to it which is great if you've got kids. We opted for the main pools though and beach. Dar Al Masyaf is a great resort and I am looking forward to going back.

Room Tip: If you can choose an upstairs room with a balcony
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Dar Al Masyaf at Madinat Jumeirah, responded to this review, December 6, 2012
Dear Guest

I am very delighted to learn of your review and would like to thank you for taking the time to post this on TripAdvisor.

Thank you for mentioning so many positive elements during your recent stay at Dar Al Masyaf, your feedback will certainly motivate our team to continue on providing the best of service and product with a focus to exceed our guest expectations.

I am aware that there are many options available when you come to Dubai. We thank you choosing Madinat Jumeirah among the many available in Dubai and for recommending our hotel. We certainly look forward to welcoming you back to Madinat Jumeirah, hopefully in the near future.

Sincerely
Anne-Marie Houston
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Top Contributor
97 reviews 97 reviews
41 hotel reviews
Reviews in 49 cities Reviews in 49 cities
171 helpful votes 171 helpful votes
5 of 5 stars Reviewed November 28, 2012

Excellent location, being in a villa we had an impression that we were staying on an island - you don’t really see/hear other people or other parts of the city. Beautiful beaches with white sand. Great atmosphere and smell of paradise everywhere. The buggy service is very convenient. Arba is fantastic.
The breakfast is very vast and with an excellent choice.
The SPA is quite nice.
The only thing that could be a bit improved is the butler service - a bit more friendliness. Also, please be aware that there are a lot of Russians here, I mean a lot.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Dar Al Masyaf at Madinat Jumeirah, responded to this review, November 29, 2012
Dear Guest,

Thank you for sharing your feedback in regard to your recent stay at Dar Al Masyaf, Madinat Jumeirah.

I am delighted when I read your comments regarding our resort and thank you for your feedback with regards to our Butler Service team. Rest assured that we will continue to strive in providing the best service and product that our Resort is renowned for.

We all look forward to welcoming you back to Madinat Jumeirah, hopefully in not too distant future.

Sincerely,
Anne Marie Houston
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Davao City, Philippines
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 27, 2012

At Dar Al Masyaf, the rooms and suites are arranged in the style of exquisite Arabian summer courtyard houses, designed to be light, bright and spacious. They represent resort’s premium accommodation, tucked away between lush gardens and tranquil waterways.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Dar Al Masyaf at Madinat Jumeirah, responded to this review, November 29, 2012
Dear Guest,

Thank you for staying with us at Dar Al Masyaf, Madinat Jumeirah and taking the time to post your review on the Trip Advisor.

I am very pleased to read that you and your family really enjoyed our service and features, your kind words will truly inspire us to continue providing the best product and service experience.

We certainly look forward to welcoming you and your family back to the Resort in the very near future.

Sincerely,
Anne Marie Houston
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro, Rio de Janeiro, Brazil
Top Contributor
520 reviews 520 reviews
53 hotel reviews
Reviews in 132 cities Reviews in 132 cities
321 helpful votes 321 helpful votes
5 of 5 stars Reviewed November 27, 2012

We arrived at Dar Al Masyaf late in the evening after a 14 hour flight. We were exausted and after a quick check in, they called a boat to take us to our "Arabian Summer House". We took the boat and went on. Everything was surprisingly amazing: a hotel encircled by water channels with scenic lighting and romantic boats (the so called "abras") connecting the villas. Dar Al Masyaf is one of the hotels at the Madinat Jumeirah Resort. The beach is right in front of you and Burj Al Arab, the mythic hotel, is on the premises. The compound has many different restaurants and you'll never fell bored or tired of exploring its facilities. Don't miss the hotel souk, with many stores and cozy places for quick eating or elaborated meals. Our villa had a buttler, Mr. Safik, a very special and helpful gentleman from Chennay, who made everything easier for us and provided delicious cocktails at the Villa daily happy hour. Cheers!

Room Tip: I don't have a specific suggestion of a good room. I booked an "Arabian Summer House"...
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  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Dar Al Masyaf at Madinat Jumeirah, responded to this review, November 28, 2012
Dear Guest,

Thank you for taking the time to share your feedback on TripAdvisor and it is never too late for us to hear from our guests.

I am pleased to read that you had a memorable stay with us at Dar Al Masyaf in February this year. We pride ourselves in delivering a unique arabian experience for all our guests, and I am therefore delighted to learn that we were successful in achieving this for you.

Your kind acknowledgement of Safik from the Butler Service team is truly appreciated and it is with great pleasure that I am able to recognize particular colleagues or teams that provided memorable experiences to our guests.

Once again, I appreciate you recommending our hotel and I do hope we will have the pleasure and privilege of welcoming you back to Madinat Jumeirah, hopefully in the future.

Sincerely
Anne-Marie Houston
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 26, 2012

We've stayed at Madinat Jumeirah now around 8-10 times including both Mina Salam & Al Qasr. However we've settled on the DAM villas for the extra seclusion & tranquility they provide even when the resort is extremely busy as when we recently stayed. Staying here is more than just rooms & restaurants - it's the whole experience. I'm not inclined to walk around many hotels at night just to look at them but I do at this one. We've also never returned so many times to the same property with so many other nearby options available. But there's a reason Madinat Jumeirah gets booked out while other nearby hotels have vacancies.
From the palatial or traditional architecture to the gardens, room fitout, public areas, private pools & waterways - all combine to provide a relaxing ambience after what is usually my hectic work schedule on weekdays. It's more like staying in a small town than a resort.
My sons & friends rendezvoused here from Sydney & London to meet us for several days' holiday and were blown away by the resort & service standard. They didn't want to leave. Individual villa butlers largely isolate guests from lobby crowds apart from when leaving or returning to the hotel. The happy hour in each villa is a nice touch before dinner.
Yes, like any hotel there can be little glitches like the delay in our check in due to staff being overwhelmed by arriving guests. Or the delay in buggies picking up our baggage for the same reason. Regular travellers will just accept these events can & will occasionally happen. They were certainly forgotten after being upgraded to a suite.
We went for room service breakfasts which were nicely set up on the villa balcony overlooking water - far more relaxing than crowded restaurant buffets.
On the subject of restaurant buffets - we are constantly underwhelmed by the dinner offerings at Arboretum despite its architectural wow factor. If it's a buffet you're after, take a buggy to the far better Latitudes at JBH & it's well worth the scenic ride. Or some of the many other good restaurants in the resort.
Madinat Jumeirah is nearly 10 years old now & starting to show its age in a few places. The rooms are slightly rustic anyway and it's not a big issue. Let's hope the management will keep up the maintenance and standards so the experience continues. If so we'll keep returning for a good few years more.

Room Tip: Unless you really must be near the beach, the Arabian or Gulf rooms are a good option at lower cost...
See more room tips
  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Dar Al Masyaf at Madinat Jumeirah, responded to this review, November 29, 2012
Dear Guest

On behalf of the team, allow me to thank you for your continued loyalty towards Madinat Jumeirah over the years. It is wonderful to learn that our guests choose to return to our resort, despite the many options available in Dubai.

Your kind acknowledgements of the experiences during your recent and previous stays are sincerely appreciated. I have shared these with the team and they are delighted to learn that their efforts are highly appreciated by our guest. I am also pleased to advise that we are in the process of refurbishing different areas to across the resort over the coming months, as we remains very focused on maintaining the original look and feel of Madinat Jumeirah.

Once again, thank you for recommending Madinat Jumeirah on TripAdvisor, we certainly look forward to welcome you and your family back, hopefully in the very near future.

Sincerely
Anne-Marie Houston
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorkshire, england
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
Reviews in 23 cities Reviews in 23 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed November 18, 2012

We stayed at the DAM for 4 nights back in August as part of our honeymoon. After a slightly disappointing start with delays and confusion at check in, in recognition of this we were upgraded to a beach front villa (No1) with a room that overlooked the sea and the burj......from here on things picked up and the rest of our stay was fantastic. The room was perfect and the little touches we received due to being on honeymoon were really appreciated such as the chocolate covered strawberries and champagne. The on call butlers were all brilliant and made sure that all of restaurant reservations were made, the free drinks you get at the villa each evening are also another bonus that we really enjoyed.

The beach was a great place to relax and kick back....we loved the non alcoholic fresh fruit cocktails that really cooled you down, they were perfect. We even managed to squeeze in an afternoon at wild wadi, which guests get in for free and was really fun

We loved the restaurants that came with the summer flavours offer and our favourite was the meal at sagretos - it was the best Italian food we had ever had.

The whole resort is top draw and getting whisked around by the little abras was really romantic and made the stay all the more special.

Overall we loved Dubai and we would both definitely return to the DAM for another stay...

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Dar Al Masyaf at Madinat Jumeirah, responded to this review, November 19, 2012
Dear Guest,

Congratulation on your wedding and thank you for sharing your feedback following your recent stay at Dar Al Masyaf, Madinat Jumeirah.

I am delighted to learn that you enjoyed your time with us and your kind words are greatly appreciated. I will definitely share your feedback with the rest of the team.

We certainly look forward to welcoming you back to Madinat Jumeirah, hopefully in the very near future.

Sincerely
Anne-Marie Houston
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dar Al Masyaf at Madinat Jumeirah

Address: Al Sufouh Road | Madinat Jumeirah Resort, Dubai 75157, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Dubai
#1 Family Hotel in Dubai
#1 Spa Hotel in Dubai
#1 Luxury Hotel in Dubai
#1 Top resorts Hotel in Dubai
#1 On the Beach Hotel in Dubai
#5 Business Hotel in Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Dar Al Masyaf at Madinat Jumeirah 5*
Number of rooms: 283
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