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“Fantastic in every way” 5 of 5 stars
Review of Al Qasr at Madinat Jumeirah

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Al Qasr at Madinat Jumeirah
5.0 of 5 Hotel   |   Al Sufouh Road | Madinat Jumeirah Resort, Dubai 75157, United Arab Emirates   |  
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Hotel amenities
Special Offer
JUMEIRAH WINTER FLAVOURS
Ranked #7 of 487 Hotels in Dubai
Stavanger, Norway
2 reviews
10 helpful votes 10 helpful votes
“Fantastic in every way”
5 of 5 stars Reviewed October 26, 2013

We stayed 9 nights to celebrate our 1 year anniversary, and had the most wonderful time. We had a club room on the 2nd floor, they arranged so we could have the same room as we had for our wedding last year. Check-in was very comfortable, everything arranged while we had a glass of wine in the club lounge. The room is spacious and beautiful, arabic style with a very private balcony overlooking the "river". The beds are very comfortable, and there is also a pillow menu. But what is most fantastic about this hotel is the staff. Everybody is so helpful and want the guests to have the best stay possible. The staff at the club lounge is wonderful, a great thank you to Daisy and Julia, Aye Myat and all the rest. There were flowers and beautiful arabic cups as an anniversary gift in our room, and they help with everything from restaurant recommendations to good tailors.
Lovely Val and Shakhzod served us breakfast every morning, and we were given the royal treatment. Everybody remembered what we liked for breakfast, and chef Rashid arranged for indian parathas from the downstairs restaurant. The last morning he cooked a proper big, south indian breakfast for us, and it was fantastic. Chef Janaka`s scrambled eggs are heavenly! The beach is beautiful and clean with plenty of beds, and also the staff here are so great. They serve free ice lollies and cucumber slices for the eyes, and you can also order food and drinks from the beach restaurant.
There are many excellent restaurants in the hotel, but our favorite is Pai Thai. The food is superb and the location is very beautiful and romantic, you can sit outdoors by the waterside, and it is very nice to arrive by abra, the water taxi.
Everybody made us feel special and welcome, and we will definitely come back.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review, October 27, 2013
Dear Guest,

Thank you taking the time to provide this feedback! Happy Anniversary and thank you for spending this special occasion with us. I have made sure that the lounges team, Pai Thai and all chefs mentioned in your review were recognized for their efforts that made such a positive impact on your during your stay. We certainly look forward to hosting you again soon!

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,873 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (320)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Singapore, Singapore
Top Contributor
56 reviews 56 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed October 25, 2013

I stayed here on a business trip and thought it was great. The service was outstanding, the room was very plush (though not decorated to my personal taste) and a huge selection of restaurants. Good stuff all round!

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review, October 27, 2013
Dear Guest,

Thank you for taking the time to provide this feedback from your most recent stay! We look forward to hosting you again soon and exceeding your expectations once again.

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 24, 2013

I can't say enough about what a great experience we had! The location, amenities, and staff were all simply outstanding. The location is great for getting around Dubai coupled with an excellent beach. We all had a fantastic time and I highly recommend this to anyone!

Stayed February 2013
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review, October 27, 2013
Dear Guest,

Thank you for taking the time to provide this feedback from your most recent stay with us in Al Qasr! We sincerely apprecaite your positive comments regarding the pool, beach and hotel colleagues and their contributions to your experience. Looking forward to hosting you again soon!

Best Regards,
Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 24, 2013

It a huge place, very friendly People, (Hotel staff), Lovely Food specially buffet, Right by the sea, also beautiful Burj Arab hotel. It’s a nice place for honeymoon goers. Have a lot of complimentary eats and drinks available. No shopping inside the premises as it every expensive.
Over all a beautiful place.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review, October 27, 2013
Dear Guest,

Thank you for taking the time to provide this positive feedback! I have passed on your positive comments about the beach, pool and restaurant teams, and they have been recognized for their contributions to your experience. We look forward to hosting you again soon!

Best Regards,
Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 24, 2013

Always a pleasure to be at Al Qasr and the Madinat area.
The majestic palace-hotel, the pool area, the beach and the small Abra sailing to the Madinat. Luxury in an Arabic and cosy atmosphere!
The credo for the employers makes it “homey” to stay there. You feel at all time welcome and taking well care for - without the feeling of surrounding of the employers. There are there in an easy and relaxed way, but always ready when you approach them.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review, October 27, 2013
Dear Guest,

Thank you for this wonderful feedback from your most recent stay with us in Al Qasr! I have passed on your positive comments from your experiences with our beach, pool, restaurant and abra teams. They have been recognized for their contribution to your stay. Looking forward to welcoming you back again soon!

Best Regards,
Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Skipton, United Kingdom
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 23, 2013

Quite simply my favourite hotel in the world !!! Lovely rooms nice pool. Great beach. Resteraunt's here and in surrounding hotels and Sukh very good.
Have been several times very hot in August but enjoyed even during Ramadan but would not go then again. X

Room Tip: Views from all rooms ok.
See more room tips
  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review, October 27, 2013
Dear Guest,

Thank you very much for this helpful feedback! I am very pleased to hear how satisfied you were with your restaurant options, and the other amenities the resort offers to you as a guest of Al Qasr. We look forward to hosting you again soon!

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alanya, Turkey
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 23, 2013

i was in vocation with my vife and this is best hotel in dubai ,perfect location not far from emirates mall .. perfect hotel , perfect service .... i can recommend to everyone for romantic holiday !!!!!!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review, October 27, 2013
Dear Guest,

Thank you for this wonderful feedback from your last stay with us in Al Qasr. It is a pleasure to hear how we exceeded your expectations, and we look forward to the chance to do so once again!

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Al Qasr at Madinat Jumeirah

Address: Al Sufouh Road | Madinat Jumeirah Resort, Dubai 75157, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Dubai
#5 Romantic Hotel in Dubai
#5 Spa Hotel in Dubai
#6 Luxury Hotel in Dubai
#8 Business Hotel in Dubai
#17 Family Hotel in Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Al Qasr at Madinat Jumeirah 5*
Number of rooms: 292
Reservation Options:
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Also Known As:
Al Qasr At Madinat Jumeirah Hotel Dubai
Madinat Jumeirah
Al Qasr Hotel Dubai
Al Qasr Dubai

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