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“Arabian luxury at its best....” 5 of 5 stars
Review of Al Qasr at Madinat Jumeirah

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Al Qasr at Madinat Jumeirah
5.0 of 5 Hotel   |   Al Sufouh Road | Madinat Jumeirah Resort, Dubai 75157, United Arab Emirates   |  
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Hotel amenities
Ranked #22 of 499 Hotels in Dubai
Bromley Kent
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
43 helpful votes 43 helpful votes
“Arabian luxury at its best....”
5 of 5 stars Reviewed October 13, 2013

This was our first stay in the Al Qsar although we have stayed many times before in the Jumeirah Beach. Our room was big, the bed huge with a rich Arabian theme to the decor. The bathroom was also an excellent size with gorgeous complimentary creams & shower gels etc.

Room changed daily with a turn down service each evening.

Free Wi-fi everywhere within the hotel and also outside in the complex which was brilliant.

As the pool area of this hotel wasn't as big as we had thought, we were able to use the Premium Leisure Club facilities of the Mina Al Salam Hotel next door. Easy to walk to but buggies and boats available if too lazy!

We ate out at different restaurants outside the complex each night but the main restaurant provided a buffet breakfast which was superb and served practically anything you wanted. Would imagine the dinner buffet would have been equally good and there were so many other places to eat within the complex.

The Fitness area is situated at the Mina Al Salam. A very good fitness class programme was in place (English ladies living in Dubai are regulars). The facilities in this centre were extraordinary. High tech machines, a huge indoor training pool, a climbing wall with dedicated gym staff on hand for every need. Very impressive.

The Talise Spa is also worth a mention. If a treatment is booked, guests can spend the whole day in this fantastic sanctuary enjoying the peace and tranquility. There is also a private pool area with sun loungers which I took advantage of before and after my massage. Not overly expensive either. Definitely worth a day visit.

All in all we absolutely loved our stay at this hotel. The drinks are hugely expensive as they are everywhere in Dubai but well worth saving up to enjoy an incredible holiday.

Thank you Al Qsar - we will be returning.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review, October 21, 2013
Dear Guest

Thank you for commending Al Qasr highly on TripAdvisor and for taking the time to share your feedback from your stay with us. It is very pleasing to read your positive comments and to learn that you thoroughly enjoyed your holiday with us and a special note for acknowledging our Talise Spa, Talise Gym and our culinary offers.

I do hope we will have the opportunity to welcome you back to our hotel in the near future.

Yours sincerely

Azar Saliba
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,067 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (364)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Doha, Qatar
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 12, 2013

This is another luxurious Jumeira story.
We have been there for the second time and it deserves to come more and more.
We stayed at a presidential suite.It is so spacious with superbly simple furniture.
There are two remarks about this suite;first,there is a pantry with 4p tea and dinner set,espresso machine and wide selection of tea and coffee capsules.Second,it is mentioned in the hotel website
that there is a jacuzzi in the bathroom but unfortunately there was not,which disappointed us.

Everything was perfect;complimentary sweets,fruits and flowers were generously provided.Luxury brand of p picallef
is provided for personal care in the bathroom with the oriental scent of sandalwood.

We appreciated the details that were taken into account,like the flowers and sweets they brought for my son's birthday.That was amazing.

I would like to thank the sinbad club team and the leisure club team especially Mohammed and Julia for her wellcoming emails before our arrival.
Aseela in conceirge,you were great and we appreciated everything you did for our family.
Thank you all.Thank you Jumeira.

Mr Almarri family

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review, October 21, 2013
Dear Guest

Thank you for posting a review on Trip Advisor following your recent holiday stay with us in Dar Al Masyaf. All your kind comments with regards to our room amenities and turn down services as well the effort made by our Sinbad’s colleagues for your son’s birthday celebration are all highly appreciated.

We look forward to welcoming you and your family back to our resort for the third time in the future.

Yours sincerely,

Azar Saliba
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cheshunt
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 12, 2013

We have just spent 5 glorious nights at this hotel on our first visit to Dubai & even though I expected it to be good from the previous reviews, it was truly outstanding! We had a premium leisure room, which is well worth the supplement as it entitles you to use of the executive lounge (no children) or premium leisure lounge (children). As we were 2 adults we used the executive lounge throughout our stay. We had breakfast here (even on arrival which I didn't expect as it was 7am checkin) Great staff always friendly & efficient. We also had our room available immediately & we used the lounge for afternoon tea (delicious scones) & pre dinner drinks/snacks. The service throughout the hotel was fantastic. We have stayed in 5* hotels before but never experienced this level of service. Iced flannels handed out around the pool as well as free ice lollies, soothing iced cucumber for your eyes (although I did see someone eat their's:) & someone even comes round with cooling spray. The service was the same around the pool or beach. Special mention has to go to Alex in the Koubba bar he was very attentive & always found us seats even when it was busy. You must visit this bar, the duo singers'Heart&Soul' are brilliant. Very varied music & they will always accommodate a request, it's a great place to finish your evening. We stayed half board & I would strongly recommend this as food is expensive. You are entitled to have 3 courses in a varied amount of restaurants or pay a supplement for others. Do try the Arabic restaurant the food was superb, as was every other restaurant we went too. The abra's are great fun, it's like a mini Venice & lovely to travel around the hotel complex at night. The madinat souk is also an experience not to be missed. As you can tell, we loved it & will certainly only stay at this hotel for our next visit. We also had tea at the Burj al Arab (booked online before departure on the hotel website) we'll worth the experience. Lastly you must visit Wild Wadi which is also part of the Jumeirah Group & free for Madinat guests, you just get a free golf buggy to take you. Enjoy!

Room Tip: Premium leisure is definitely worth the supplement. We stayed in 102 which was very near the pool
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review, October 21, 2013
Dear Guest

Thank you for your positive feedback from your recent stay with us at Al Qasr. I am so pleased to read how much you enjoyed your first holiday in Madinat Jumeirah and in Dubai for five nights and delighted that we have exceed your expectations with our services and facilities throughout your stay.

I deeply appreciate your glowing feedback towards our warm hospitality and rest assured that your review will be shared to my entire team,

On behalf of Al Qasr Hotel, thank you once again and we look forward to welcoming you back to our resort in the near future.

Yours sincerely,

Azar Saliba
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Okemos, Michigan
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 12, 2013

The property and staff are wonderful. We travelled with our two year old son and the staff was kind, accommodating, and welcoming. The property was luxurious as was the whole experience. Hope to return!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review, October 21, 2013
Dear Guest

Thank you for taking the time to share your feedback from your stay with us at Madinat Jumeirah. I am so pleased to read of how you enjoyed your holiday and that you hope to return to stay with us again.

I appreciate you sharing your holiday experience with us on TripAdvisor and for your positive rating of your experience. I look forward to the opportunity to welcome your return in the near future.

Yours sincerely

Azar Saliba
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheshire
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 10, 2013

This hotel is just amazing. We stayed for 9 nights as part of our honeymoon and what a very special stay this was. I cannot speak highly enough about everything and everyone at this hotel. We were treated like royalty and nothing was ever too much. We stayed in the Executive Club room which was beautiful, the bed was so comfy and the rooms tastefully furnished. The staff were all so attentive (especially Simo, thank you) and friendly. We stayed half board and the choice of restaurants was extensive and there was something for everyone. We really cannot wait to return and I think this is going to be somewhere we visit time and time again. Thank you.

Room Tip: Executive Club rooms, great value for money
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review, October 12, 2013
Dear Guest,

Thank you for this feedback and congratulations on your recent marriage! Your very kind comments for the Club Executive team have been passed along and recognized for their efforts. We truly look forward to welcoming you back again soon!

Best Regards,
Azar Saliba
Hotel Manager, Al Qasr & Dar Al Masysaf
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 10, 2013

Having recently returned from my 4th stay at the Madinat Jumeriah, this time staying at Dar Al Masyaf, the MJ never ceases to amaze. During our stay, we spent the majority of time at Al Qasr so seems only fair to review this hotel.

Everyone is so friendly and nothing is too much trouble, the facilities are excellent and well maintained. You only have to advise of a preference once and it is remembered and everyone knows your name!

The restaurants we visited were all amazing and we made good use of the half board deal. Travelling from hotel to hotel by buggy or abra is a great experience. AQ has a huge pool and the most friendly staff - we were even remembered from our stay last year at MAS.

A special thanks and recognition to Dasiy Rodriguez and her team in the PLC, from the reception staff to Sid behind the bar, Télémaque, Julia and of course Daisy for their constant service with a smile approach and also to Royston from the concierge team - they all made our holiday truly amazing amd went above and beyond all expectations.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review, October 12, 2013
Dear Guest,

Thank you for this feedback! Your comments regarding your stay, and especially the lounges team including: Julia, Telemaque and Daisy, have been recognized. We look forward to welcoming you back again soon and exceeding your expectations once again!

Best Regards,
Azar Saliba
Hotel Manager, Al Qasr & Dar Al Masyaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gloucester, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 10, 2013

We had a 4 night trip to Dubai and stayed in the Al Qasr, it was perfect, the accommodation was everything that we had imagined and to top that the staff were all extremely friendly, attentive and helpful.
I could go on to say many more complimentary things but this is best summarised by the statement that we would most definitely return to this hotel.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review, October 12, 2013
Dear Guest,

Thank you for taking the time to provide this feedback! It is a pleasure to hear how much you enjoyed your recent stay in Al Qasr and I look forward to welcoming you back again soon!

Best Regards,

Azar Saliba
Hotel Manager, Al Qasr & Dar Al Masyaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Al Qasr at Madinat Jumeirah

Address: Al Sufouh Road | Madinat Jumeirah Resort, Dubai 75157, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 On the Beach Hotel in Dubai
#11 Spa Hotel in Dubai
#12 Romantic Hotel in Dubai
#22 Luxury Hotel in Dubai
#29 Family Hotel in Dubai
#76 Business Hotel in Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Al Qasr at Madinat Jumeirah 5*
Number of rooms: 292
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Also Known As:
Al Qasr At Madinat Jumeirah Hotel Dubai
Madinat Jumeirah
Al Qasr Hotel Dubai
Al Qasr Dubai

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