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“Teleport yourself” 5 of 5 stars
Review of Al Qasr at Madinat Jumeirah

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Al Qasr at Madinat Jumeirah
5.0 of 5 Hotel   |   Al Sufouh Road | Madinat Jumeirah Resort, Dubai 75157, United Arab Emirates   |  
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Celebrate our 10th year
Ranked #3 of 477 hotels in Dubai
Manama, Bahrain
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Teleport yourself”
5 of 5 stars Reviewed November 12, 2012

What a great atmosphere, what a great layout, what a great mood setting in a by gone era. From chilling out and relaxing to shopping, dining and entertainment all in one big place. A fantastic creation for the whole family to enjoy. If you are looking for an escape from your regular traveling destinations, this would be the best place to experience. Something out of a movie set. There is nothing that I can think of which lacks in this one... You might need to spend a bit more and avoid peak seasons, but all is worth every penny spent. An unforgettable experience.

Room Tip: Dar al masyaf, are rooms located on the beach and close walk to the swimming pool areas. Other room...
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review, November 19, 2012
Dear Guest,

We would like to take this opportunity to thank you for posting a review on Trip Advisor with regards to your recent stay.

I was delighted to read that you enjoyed your stay with us and was pleased with the service and facilities at the property. All your kind comments with regards to our guest room at Dar Al Masyaf, the dining and relaxing facilities to the surrounding of the resort are greatly appreciated.

Thank you for recommending our resort and we sincerely look forward to welcoming you and your family back, hopefully in the near future.

Sincerely
Anne-Marie Houston
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (253)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Oxford England
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 3, 2012

we went there in september for my mums birthday and we got cake and roes to celebrate from the hotel! an outstanding place
over 40 restrants and all fabulous meals

Breathtaking hotel with amazing service all members of staff had their own story to tell!! trully the best holiday and hotel i have ever been to!!!!!

Room Tip: Anything it was all exellent
See more room tips
  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review, November 6, 2012
Dear Guest,

I am delighted to read how much you and your family enjoyed your stay with us at Al Qasr and that your holiday continues to remain such a fond memory for you. Thank you kindly for taking the time to share your experience on TripAdvisor and for choosing our hotel to celebrate your mother's birthday.

We certainly look forward to welcoming you and your family back to our Resort, hopefully in the very near future.

Sincerely,
Anne-Marie Houston
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 1, 2012 via mobile

Beautiful Hotel and setting for the best brunch in Dubai. Wonderfull music from the fantastic Inriana and Erick.
Perfect ambience with a bristling atmosphere.
The food is gloriously presented around the building and you can eat as much as you like from a plethora cuisines. There is also a Mojito bar - wow!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review, November 5, 2012
Dear Guest

I am delighted to learn from your review that you enjoyed our Friday brunch at Al Qasr.
Indeed, our Friday Brunch offer a vast variety of food and beverage that our guests can enjoy. Thank you for recommending and sharing this on the TripAdvisor and I do hope that we will have the chance to welcoming you and your family back to Al Qasr in the future.

Sincerely
Anne-Marie Houston
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 29, 2012 via mobile

A fantastic hotel with the best service and staff I have had the pleasure if experiencing. Potentially a little busy around the pool if you are looking for truly peaceful time but if you want that go to Maldives or get a private Villa in the Madinat resort. The premium leisure or exec club is the way to go, with private breakfast, a great selection of snacks in the afternoon and an open bar on a fantastic terrace in the evening. A great way to start the evening before exploring some of he finest dining in the world. This wonderful experience comes at a price though......

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review, November 1, 2012
Dear Guest

Thank you for mentioning so many positive elements that you have experienced during your recent stay at Al Qasr, Madinat Jumeirah.

In particular, I am very pleased to learn that the team has contributed positively, I will certainly share this with the team whom I am sure will be delighted to receive your feedback.

Once again, thank you for sharing your comments via TripAdvisor, we all look forward to welcoming you back to Madinat Jumeirah, hopefully in the very near future.

Sincerely
Anne-Marie Houston
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 25, 2012 via mobile

This is a luxurious hotel in a wonderful setting. On arrival we were upgraded to a sea view room, which was a lovely surprise although having stayed here before I think that the room itself was the same. Both the bedroom and the bathroom are spacious and extremely comfortable. There is a huge choice of restaurants and bars spread out through the Jumeirah complex; we particularly enjoyed the food at PierChic, La Parilla (Jumeirah Beach hotel), Zheng He's, and Segreto. I would definitely return to the Al Qasr; for a short trip I would recommend arriving on a Sunday as the hotel and beach were noticeably busier Friday/Saturday.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review, October 31, 2012
Dear Guest

I am very pleased to read your positive review from your recent stay with us at Al Qasr, Madinat Jumeirah. Thank you for taking the time to share your feedback and recommend our Hotel.

We were delighted to read that you have been overall impressed with the quality of our product and services within the resort . Your gracious comments will certainly serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us.

We do hope you will return to Dubai in the near future and we look forward to the opportunity to welcome you back to our Resort.

Sincerely
Anne-Marie Houston
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 24, 2012

Al Qasr is one of three hotels in the madinat Jumeirah, it is surrounded by all these little shops in the format of a souk, with restaurants from all around the world, easy to get lost in this arabian world. We had dinner at the new tapas bar and restaurant, fantastic.

Stayed October 2012, traveled with friends
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review, October 31, 2012
Dear Guest,

Thank you for your very positive review of your recent holiday with us at Al Qasr, Madinat Jumeirah.

It is most pleasing to read that you enjoyed your time around the resort and thank you for your kind comments regarding the Souk.

We look forward to welcoming you back to Dubai, hopefully in the very near future.

Sincerely,
Anne-Marie Houston
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen Scotland
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 21, 2012

Our 3rd stay at the Al Qasr and once again treated well. We arrived early but quickly checked in to our premium leisure room which in all honesty was the only disappointment as we had a view of the arrivals area and the abra parking area and the staff entrance. I pointed out we were on a combined 60th & 62nd birthday and 42nd wedding anniversary trip and I was a bit put out with the outlook but was told that no upgrade was available unless we paid another 280 UAD per night, very poor customer relations for returning guests, but the rest of the staff and the service provided was faultless.The beach area is fantastic and walking into the warm gulf waters is a treat.We used MJ's restaurant which has gone downhill since we last eat there, average steak and tiny portions of side orders. we will try another hotel for our next trip.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review, October 31, 2012
Dear Guest

Thank you for sharing your experience following your third stay with us at Al Qasr, Madinat Jumeirah.

Please be assured that we truly appreciate loyal patronage, please accept my apologies for the fact a colleague failed to demonstrate this appropriately. I have also highlighted your comments regarding MJs Steakhouse to our culinary team and apologise for the fact that you found the portions small.

On a more positive note, I am glad to learn that you enjoyed the remainder of your stay and the team managed to deliver a faultless service. I do hope that you will have another chance to visit us in the future, it will be my pleasure to welcome you and your family back to Madinat Jumeirah.

Sincerely
Anne-Marie Houston
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Al Qasr at Madinat Jumeirah

Address: Al Sufouh Road | Madinat Jumeirah Resort, Dubai 75157, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Dubai
#2 Family Hotel in Dubai
#3 Top resorts Hotel in Dubai
#3 Spa Hotel in Dubai
#3 Luxury Hotel in Dubai
#4 Romantic Hotel in Dubai
#7 Business Hotel in Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Al Qasr at Madinat Jumeirah 5*
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Also Known As:
Al Qasr At Madinat Jumeirah Hotel Dubai
Madinat Jumeirah
Al Qasr Hotel Dubai
Al Qasr Dubai

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