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“Best meal to break the fast” 5 of 5 stars
Review of Nine7One

Nine7One
Business Bay, Dubai, United Arab Emirates
+971 4 444 1444
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Ranked #55 of 5,600 Restaurants in Dubai
Certificate of Excellence
Cuisines: International
Dining options: Lunch, Dinner, Brunch, Breakfast, Late Night, Outdoor Seating, Reservations
Restaurant details
Dining options: Lunch, Dinner, Brunch, Breakfast, Late Night, Outdoor Seating, Reservations
Dubai, United Arab Emirates
1 review
“Best meal to break the fast”
5 of 5 stars Reviewed July 22, 2014

I went last week along with five other friends, it was our first time to this restaurant but we heard a lot about it so we decided to go for Iftar and it was a great decision.
The food variety and quality was excellent, the buffet is not too huge, however it has more than what a fasting person would need to break his fasting, the chefs are available to explain all the food items and the service was top notch.
one of our friends was gluten intolerant and she always suffer whenever we go for a meal, but here it was awesome, they explained to her what can be taken from the buffet, they got her gluten free bread and they offered her gluten free Pasta as well, that was really outstanding.
Desserts were my favorite, they have something call the Dragon Breath, where they use liquid Nitrogen..I cannot explain what it is exactly but honestly you should try it as I have never seen it any where else in Dubai.
Thank you so much Nine7One team, I am looking forward to come back for one more excellent meal if I manage to get a booking before the end of Ramadan as it is always packed.

  • Visited July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoiRestaurants, Manager at Nine7One, responded to this review, August 21, 2014
Dear Guest,

Thank you for dining at Nine7One for the Ramadan Iftar and sharing your valuable feedback on TripAdvisor.

We are delighted that you and your friends enjoyed the dining experience. Your comments will inspire the team to continue striving for excellence.

We look forward to welcoming you back and assure you the best in food, service and hospitality.

Thanking you,

Warm regards,

Rohan Ogale
Assistant F&B Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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128 reviews from our community

Visitor rating
    98
    17
    8
    5
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Dubai, Dubai, United Arab Emirates
Level Contributor
55 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Iftar Buffet”
3 of 5 stars Reviewed July 22, 2014

Good to go once to have the experience. Very good staff with welcoming attitude. Food quality was same as of typical 4-5 star hotels or restaurants. The best part of buffet is deserts, do not miss this section to try.

  • Visited July 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoiRestaurants, Manager at Nine7One, responded to this review, July 24, 2014
Dear Guest,

Thank you for dining at Nine7One and sharing your feedback on TripAdvisor.

We are delighted to read your comments on the dining experience. However, we have made a note of your overall rating based on your scores for food, value and atmosphere. We are disappointed that we could exceed your expectations.

We hope that you will visit The Oberoi soon and trust that we can create a memorable experience for you.

Thanking you,

Warm regards,

Rohan Ogale
Beverage Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
26 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Disappointment on so many levels”
2 of 5 stars Reviewed July 22, 2014

We dined at Nine7One on 19th July for Iftar with my husband and our friends.

After having a wonderful experience at the Oberoi Gurgaon - threesixtyone and Oberoi Mumbai - Vetro, we were really looking forward to visiting Oberoi in Dubai. With the high standards that Oberoi has set in India, the Dubai counterpart is a disappointment on so many levels.

The food:
- Limited variety for vegetarians, we had two main courses to choose from and one was too spicy and one too bland
- Limited variety overall. Other Iftar buffets like Kitchen 6 at the Marquis have a beautiful spread and many cuisines and options to choose from at almost the same price as Oberoi
- The hot mezze was far from hot

The service
- At a 5 star hotel you expect impeccable service but the service was worse than a casual dining restaurant
- Our water glasses were rarely refilled without us having to call someone repeatedly
- Our used plates sat on the table without anyone paying attention to clear them
- No one in the hotel including a Manager we spoke to had a clue if they had a changing table while there was one in the handicap toilet which my friend discovered by herself
- The Duty Manager was not on duty
- We were billed the wrong amount being charged AED 500 instead of AED 360.

And to top it all despite complaining on email to Mr Mohamed Abdelaziz (Restaurant Manager), still awaiting a response. Hope the Oberoi brand custodians realise the harm that is being caused to a brand that has been built with so much hardwork and perseverance

  • Visited July 2014
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoiRestaurants, Manager at Nine7One, responded to this review, July 24, 2014
Dear Guest,

Thank for your for sharing your feedback on TripAdvisor and by email.

We are disappointed that we were not able to meet your expectations and have used your feedback to take the necessary corrective steps. I can assure you that your experience at Nine7One was not consistent with Oberoi brand standards and we apologise for the inconveniences caused to you.

I would be grateful if you give us the opportunity to regain your trust and look forward to seeing you back at The Oberoi. Please do not hesitate to contact me for any assistance at rohan.ogale@oberoihotels.com.

Thanking you,

Warm regards,

Rohan Ogale
Beverage Manager
Beverage Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
2 reviews
“Excellent”
5 of 5 stars Reviewed July 22, 2014

WE had our office team Iftar party. we find the there service excellent, good place, peacefull place and nice food.

  • Visited July 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food

Review collected in partnership with this restaurant

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoiRestaurants, Manager at Nine7One, responded to this review, July 23, 2014
Dear Guest,

Thank you for dining at Nine7One for Iftar and taking the time to share your feedback on TripAdvisor.

We are delighted to read your comments on the restaurant, the food and service. We look forward to welcoming you back and assure you the best in food, service and hospitality.

Please do not hesitate to contact me for any assistance at rohan.ogale@oberoihotels.com

Thanking you,

Warm regards,

Rohan Ogale
Beverage Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
2 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“A lovely Iftar”
5 of 5 stars Reviewed July 22, 2014

Visited Nine7One with my family for Iftar this week and had a lovely experience. The food was lovely but what made the experience memorable was the staff, each and every person we encountered was friendly and helpful. As a lot of the food was unusual to some I witness the kitchen and waiting staff explaining dishes to guests and guiding them through the buffet.
The Dragon'd Breath was a definite hit!!
Well done Nine7One, we will be back :)

  • Visited July 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoiRestaurants, Manager at Nine7One, responded to this review, July 23, 2014
Dear Guest,

Thank you for dining at Nine7One for Iftar and sharing your feedback on TripAdvisor.

We appreciate your comments on the quality of food and service and are delighted to learn that you enjoyed the experience. The molecular desserts are indeed a unique feature of the Iftar and the Dragon's Breath does add to an enjoyable experience.

We look forward to welcoming you back and assure you the best in food, service and hospitality.

Thanking you,

Warm regards,

Rohan Ogale
Beverage Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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