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“Samarasekera” 4 of 5 stars
Review of Versailles Hotel

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Versailles Hotel
3.0 of 5 Hotel   |   15th Street, Al Rigga, Behind Al Dana | P.O.Box: 33382, Deira, Dubai 33382, United Arab Emirates   |  
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Hotel amenities
Ranked #346 of 478 Hotels in Dubai
Glen Waverley, Australia
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
“Samarasekera”
4 of 5 stars Reviewed January 27, 2013

Good location in close to Al Riga metro and bus route C9 which connects you to many parts of Dubai. Good, choice of breakfast and very friendly staff who ever you speak to. Free,good wifi connection in your room and internet facility at the lobby. Plenty of shops and eating places around. Busy area but quite. Didn't like the shower curtain always in contact with your body and leaks water to the floor resulting floods. Continuous noisy machinery in 7th floor. Room cramped with two single beds in a double room. Needs an improvement and new theme perhaps Middle Eastern appearence away from existing Indian appearence.

Room Tip: Stay away from rooms close to noisy airconditioner units.
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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81 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Moscow
Top Contributor
58 reviews 58 reviews
49 hotel reviews
Reviews in 43 cities Reviews in 43 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed January 14, 2013

This is city hotel, not so far from Metro Stations: Union and AlRigga. Near hotel you can find out many restirants: national and networks: McDonalds, PizzaHut, KFC and etc.
In hotel there is free bus to Mamzar beach. And you can take publuc buc c28 to this beach from bus stop near Reef Mall (walk around 10 min.).
Breakfast good but evryday same.
Wi-Fi is chargable - 10 Dh/1h. But I got welcome gist password for Wi-Fi for next 7 days. I don't know rules from these gifts.

I can recommend this hotel.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Collinsville, Illinois, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 31, 2012

This hotel is horrible, they charge over $100 per night abd the hotel looks like a by the hour motel. the bed was a twin size bed (but I was told I would have a king size, someone need to learn the difference between the 2) and looked as if they had not cleaned the blanket in who knows how long, the room had a stinky odor, I was so disappointed. first thing, the taxi driver could not even find the place, second walking through the door, the hotel front desk coulds not even find my reservations, wifi is not complimentary as they say in their advertisement (10 AED per hour or 50 per 24 hours), and also they do not have an airport shuttle transportation; they need to tell what they have and not what they think they should have (false advertisement) the wifi does not work well in the rooms as they claim, I had to stay by the front door in order to log in to even use the wifi in the room or I could have stayed in the lobby and got a good signal per the receptionist. The food was terrible as well, but the staff was pleasant, this is the only plus, because everything else was HORRIBLE; this hotel must be used for hourly/day street walkers if you know what I mean...I dont recommend this place to my worse enemy. I am itching just thinking about the bed, I will lay on this couch which looks a lot better than the bed...let's hope so anyway.... THIS SUCKED

Room Tip: Stay away from this hotel, dont waste your money or time with this one
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  • Stayed December 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 26, 2012

This hotel was not just difficult for a taxi driver to find because the light on the hotel is very dim, it was also was rundown, the furniture was old, the rooms while seemingly clean, had a bizarre smell, not to mention that we were only given one pillow each, and there were also renovations going made, which made the entrance frustratingly clumsy. Furthermore, this hotel is in Deira so is very far from the conventional Dubai attractions, that said it is a 10-15 minute walk from two metro stations.

Our voucher was meant to be full board, and when visiting other hotels in Ramadan, our reservations mean that we're offered Iftar and Suhoor instead of breakfast and dinner, this was not the case as we were promptly informed that we would be entitled to only one meal.

The staff while nice, really need an upgrade in training and uniform, instead of taking copies of our passports, they took our passports from us and then proceeded to add a sticker with our room number on it without our consent.

  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tehran, Iran
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 25, 2012

In spite of a comprehensive search on Versailles hotel and reviewing all comments about it in trip advisor, unfortunately by entering the hotel I noticed some negative points of the hotel which were not mentioned by other travelers. The only positive point was metro station which was so close and we could use both red and green line. In my 8-day- stay in this hotel I was just starving as I couldn’t eat the food because of bad quality. Every day I noticed the invariant food. The staff working in the restaurant, who were wearing untidy black shirts, didn’t even recharge the food. Despite of reserving the hotel with breakfast and lunch I rarely went to the restaurant or if I did I didn’t eat anything special. The pool of the hotel was really small and not appropriate for the families. The staffs were not helpful at all; they were not knowledgeable enough to help newcomers. The torn blankets were very old; the bed sheet had a bad smelling. The hotel was located in Indian and Pakistani residential area which I couldn’t touch the real modern Dubai!!!!!!!!!!! I’m sorry to say all these about Versailles hotel but this hotel made a bad memory of Dubai for me.

  • Stayed June 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tehran
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 7, 2012

this hotel is good only for those who want to experience real side and life of dubai. the hotel is surrounded by residence buildings and marts of Indian and Pakistani workers some of whom work in Versailles.
when you step into the area in which the hotel is located you can smell the atmosphere of down town people.

the staff try to be friendly. but we as guest need more than simple smile and gesture cooperation. they are not trained enough to serve the guest in appropriate way.

the dressing and uniform of staff is totaly amature and untidy.

the hidden gem of Versailles is natural light which you never find!!!

for me and my wife this stay was dusgusting and a very bad memory....

Room Tip: rooms on the 5th floor are better
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  • Stayed July 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dubainightowl, General Manager at Versailles Hotel, responded to this review, July 23, 2012
Dear Valued Guest,
It is a real pity that we could not match up to your expectations. While I understand that you wanted superlative service, I wonder what you seem to have against Marts and middle-class people. I am sure you realise that Supermarkets and Marts are there for your convenience so that you don't have to carry everything from the country you are flying from!!! As regards the staff being untrained and having "amature" uniform....please be informed that suits and ties are standard uniforms in every hotel - possibly around the world. The Versailles Hotel is a city hotel and not located on Jumeirah Beach where you could get natural light all day long with the sun providing you a tan !
It is unfortunate that you and your wife have "disgusting" memory---perhaps the next time you two should book in a five star hotel in Jumeirah Beach..I have lot of friends who are GMs in hotels there and I can get you a discount.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muscat, Masqat, Oman
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 3, 2012

hotel is good, ambiance also good. service is ok. location and staff is excellent. parking facility is available at hotel. internet is complementary. morning breakfast served at hotel is nice. good value of money, economical option if you interested to stay minimum at hotel and roam around city.

Room Tip: take room at top floor
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Versailles Hotel

Address: 15th Street, Al Rigga, Behind Al Dana | P.O.Box: 33382, Deira, Dubai 33382, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#46 On the Beach Hotel in Dubai
#346 Top resorts Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Versailles Hotel 3*
Official Description (provided by the hotel):
Comfort and Convenience await you at the centrally-located all new Versailles Hotel. A fifteen minutes drive from Dubai International Airport, Versailles Hotel is located in the business and leisure district of Al Rigga Street in Deira. Landmarks such as Al Ghurair City Shopping Mall, Twin Towers Shopping Mall, Reef Mall, Abra Ferry Station are just a short walk away from the Hotel. Other attractions include Deira City Centre Shopping Mall, Government & Business Offices, Nasser Square Shopping Area etc. Al Rigga and Union Metro Stations are equidistant from the hotel -a mere five minutes walk.Versailles Hotel offers 84 luxurious Guest-rooms & Suites that include the Versailles Club Floor comprising of 14 Deluxe Rooms & Suites.Rooms and Suites are available in both Smoking & Non-Smoking categories. All Rooms & Suites are equipped with modern amenities and luxuries. ... more   less 
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Also Known As:
Versailles Hotel Dubai

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