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“Stay somewhere else!” 1 of 5 stars
Review of Pearl Residence

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Pearl Residence
3.5 of 5 Hotel   |   Al Mankhool St, PO Box 47385, Dubai, United Arab Emirates   |  
Hotel amenities
Ranked #303 of 487 Hotels in Dubai
Whakatane, New Zealand
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
“Stay somewhere else!”
1 of 5 stars Reviewed February 12, 2012

This would have to be one of the worst hotels that we have ever experienced. There was even crusty old meals left in the fridge and the place was filthy.

We were supposed to have a room that would sleep four, but ended up with the children being on a different floor level to us which was totally unacceptable.

The most surprising thing is that this hotel was recommended and booked through Emirates.

We would definitely not go back.

Room Tip: Stay at a different hotel!
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  • Stayed April 2011, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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90 reviews from our community

Traveler rating
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    22
    17
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Swedish first
  • Any
English first
Christchurch, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 8, 2012

I can highly recommend this hotel. The location is great, the staff are very friendly and helpful. The booked double room was surprisingly large, as was the bathroom. And wasn't so expensive like in total Dubai.

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 4, 2012

one of the best around, centre location everything close, good for all types

Room Tip: all are good
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  • Stayed February 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatchewan, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 22, 2012

We had some issues with our Visas when we arrived in UAE but this hotel helped make up for our bad experience by giving us exceptional customer service while we were there and making us feel like we were very valued guests. As far as the price goes it is hard to know if it is worth it as ours was a 3 week package through a travel agent so she may have had something to do with our possible special treatment (a cake for New Years as we were there for that)
Our room was a bit dated but for the few days we were there it was nice to have the little kitchen and 2nd bathroom as it is more of a suite than a hotel room (separate bedroom, living room area plus kitchen).
Location was nice as it was a short walk to a large shopping centre.
You have to remember that Dubai is extremely expensive city so we were prepared to have a less fancy room due to the expensive country in general. For a few nights it was great for what little time we spent there and met our needs quite well.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobart
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed January 19, 2012

The Pearl was listed in the Emirates handbook as Three Stars (as I can't find the little handbook I cannot confirm this - it possibly could have been a 2 star). The transfer service to the Pearl was in a small bus type and was good.
We were greeted warmly at the Pearl, and shown to our dated one bedroom apartment. Kitchen, Dining and Lounge, and a comfortable queen size bed. The bathroom was a shiny marble one, shower over the bath, and there was also a seperate toilet elsewhere in the apartment. There was no washing machine, something that we thought would be included.
The kitchen was not well equipped, and so we didn't use the facilities much We were disappointed with the apartment overall, I think comparably to Australia it was a 2 star! After our first night there we warmed to the place, it was all we needed it to be, though it was the standard wasn't what we expected.
The Pearl is close to some small supermarkets, about a large block away from the underground air-conditioned train service. A large shopping mall, the BurJuman, is also a block away.
As another comment suggested, pay a little extra and get something that is a little classier and up-to-date.

  • Stayed October 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed September 28, 2011

not worth the dhs. Think its overpriced

Felt sick when i saw the facilities at other hotels for a fraction of the price.

And was shocked to see roaches in the room.

Another big problem, expensive internet....is there a hotel that has this for free in Dubai? And i am not referring to internet in the lobby......i mean free internet in the room!

i however enjoyed the breakfast...

Room Tip: ventilation, all hotels in dxb have air cons, but some are quite stuffy and uncomfy to chill in...
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  • Stayed September 2011, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed August 26, 2011

Don't go by the exterior look! The room are really old and kitchen outdated and not good for any family. Moreover we travelled from US and after 16 hour flight we wanted to get some rest and they had a party going on at 1am-4am which made us sleepless for 4 more hours. The front desk wasn't helpful at all and I called them they I wasn't happy and they checked us out of hotel saying they have customers in wait list and we can find other properties if we are not happy. I can't accept this kind of service and I will not recommend to anyone especially if you going with a family. The airport shuttle vehicle really sucked even though we pay $50.

Room Tip: Don't get a room here.
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  • Stayed March 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pearl Residence

Address: Al Mankhool St, PO Box 47385, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #303 of 487 Hotels in Dubai
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Pearl Residence 3.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Pearl Residence Dubai

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