We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A Well Located Stop Over” 5 of 5 stars
Review of The Oberoi, Dubai

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added The Oberoi, Dubai to your Saves list
The Oberoi, Dubai
5.0 of 5 Hotel   |   Burj Area - Business Bay | Sheikh Zayed Road, Dubai 71847, United Arab Emirates   |  
Hotel amenities
Ranked #5 of 497 Hotels in Dubai
Brisbane, Australia
Top Contributor
122 reviews 122 reviews
43 hotel reviews
Reviews in 58 cities Reviews in 58 cities
70 helpful votes 70 helpful votes
“A Well Located Stop Over”
5 of 5 stars Reviewed July 21, 2014

We stayed at the Oberoi for 2 nights as a stop over in Dubai and were very happy with our choice. The staff on arrival were exceptionally helpful and professional and our suite was a lot larger than I expected. The housekeeping staff went the extra mile and had an excellent eye for detail. The hotel provides a complimentary luxurious air conditioned shuttle which is a great way to get to the mall and around Dubai. The hotel is very well located to tourist attractions. We ate in both nights and loved our meals. We'd highly recommend this hotel.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim B, General Manager at The Oberoi, Dubai, responded to this review, July 24, 2014
Dear Guest,

Thank you for staying at The Oberoi, Dubai during your travel in the UAE in the month of December 2013.

We were delighted to know that you had a comfortable, relaxing and memorable stay and have adored our room, location, food and impeccable service from your colleagues.

Thank you for your heartfelt recommendation and we look forward to welcoming you back at The Oberoi, Dubai in not so distant future.

Kind regards,
Karim Bizid
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

747 reviews from our community

Traveler rating
    621
    99
    19
    7
    1
See reviews for
121
202
43
232
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Sydney, Australia
1 review
5 of 5 stars Reviewed July 20, 2014

We visited Dubai at the end of June and stayed in Oberoi for 4 night. Customer service is exceptional. Staff are very friendly. The customer service manager is to be praised for resolving problems. The only drawback is the drainage in the shower where the water piles up. We have expressed the concern to the manager in attendance and was assured that they were aware of the problem and will fix the problem. It would be great if Oberoi staff could actually suggest some tours to join in Dubai too. Overall, it was a great experience staying in Oberoi. It is not close to public transport and have construction sites around like everywhere in Dubai. Taxi is very convenient though with also a shuttle bus service to Dubai Mall and the hotel private car service too.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim B, General Manager at The Oberoi, Dubai, responded to this review, July 21, 2014
Dear Guest,

Thank you for staying at The Oberoi Dubai during your recent trip to the UAE last month.

We appreciate spending your valuable time to share your feedback online and we are delighted that your stay with us was memorable.

At the Oberoi Dubai, possibilities are endless and you are assured of our uninterrupted attention and impeccable service and hospitality.

Once again, thank you for sharing your feedback on Trip Advisor and we look forward to welcoming you back at the hotel soon.

Kind regards,
Karim Bizid
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
61 reviews 61 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 19, 2014

The Oberoi is a great place to go and stay if you are in Dubai for work or business. The hotel is in the up and coming new business district. The area around it is still work in progress but that would only get better with time.
The hotel has excellent staff, well trained and completely up to speed. The whole process of checking in is smooth and one appreciates this, specially if you come on an overnighter like i did. The rooms are large with excellent day / night curtains to guard your privacy.
The bathrooms are large, stacked up with all the amenities one would expect, the showers work beautifully and the tub is a great place to soak in
Breakfast is very good, it has good options on the spread, if you need anything additionally, the staff was more than happy to provide for it.
It's close to the Burj and DIFC and the airport is well accessible from the hotel.
I wish i could have stayed on longer to enjoy the place.

Room Tip: Try and take a room with a view of the Burj and Sheikh Zayed Road, that looks spectacular in the nig...
See more room tips
  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim B, General Manager at The Oberoi, Dubai, responded to this review, July 21, 2014
Dear Guest,

Thank you very much for your amazing review on Tripadvisor. We are thrilled to hear that you had a fabulous time at The Oberoi Dubai, which is indeed centrally located along Burj Khalifa and Dubai Mall.

At The Oberoi, Dubai, all colleagues make every effort to maintain the high standards of timely and quality service delivery and we are delighted that we have been successful in achieving this during your stay with us in Dubai. Also, thank you for appreciating our room, bathroom, amenities, location, breakfast and impeccable service provided by our staff.

Meanwhile, we look forward to welcoming you back at The Oberoi, Dubai in not so distant future.

Warmest regards,
Karim Bizid
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 19, 2014

We were traveling from Australia to the UK and wanted to stay somewhere downtown in Dubai, close to Dubai Mall and with enough room and services to get us by (transfers, shuttle services to the mall etc). We found the Suite Surprises offer at the Oberoi and decided to book a room. The staff were great even before we stayed, they responded promptly to my email enquiries about the chauffeur service upon our arrival and our early check in requests. We were picked up upon arrival in a gorgeous BMW, and even though we arrived at the hotel at 6am they were able to check us in!! The offer we booked had a checkin at 10 am so we thought to drop out bags off and go to Dubai Mall, so it was amazing to find out we could go straight up. The suite we stayed in is bigger than our apartment! And nothing is left out in the service and hospitality category. Even with a baby in tow, the staff were friendly and helpful. The room service menu is so great (treat yourself to the Arab breakfast!!) and we made great use of the Nespresso machine! The view of the Burj Khalifa is amazing, and we had TWO balconies. The pool and gym facilities are first class also - I think I've fallen in love with the pool design and the fact it was the PERFECT TEMPERATURE for hot and humid Dubai.

I could go on forever, there are so many positive experiences from our stay. Probably the most amazing thing was the concierge bending over backwards to track down a Finding Nemo DVD for our daughter to watch, as all the kids films had been borrowed from the front desk - so they sent up complimentary cookies and popcorn!! We got far more than our money's worth, it was an absolute bargain for the use we got out of the suite, the facilities and the services.

We also recommend jointing in the Iftar meal at NineSevenOne, their restaurant, during Ramadan. It's a great way to experience Ramadan and the staff are more than happy to show you around the buffet and explain what will happen during the meal. And, the food is amazing! Again, the staff were so accommodating of our daughter, providing a high chair and coming over and keeping her entertained during the meal. We had breakfast included in our room offer and we really had to work hard to not eat too much again, it was such a great buffet and with so many Arabian dishes we wanted to try.

All in all, our stay at the Oberoi was the most memorable hotel stay I've ever had. Treat yourself to a Suite Surprise!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim B, General Manager at The Oberoi, Dubai, responded to this review, July 20, 2014
Dear Guest,

Thank you for having taken the time to share your wonderful experience with us online and I am truly touched with your meticulousness and genuine sentiments.

At The Oberoi, Dubai, all colleagues makes every effort to maintain the high standards of timely and quality service delivery and we are delighted that we have been successful in achieving this during your stay with us in Dubai. Furthermore, we are glad that you have appreciated and enjoyed your sumptuous breakfast and Iftar at Nine7One Restaurant. Also, I am delighted knowing that your daughter had a wonderful time

Once again, thank you for sharing your feedback on Trip Advisor and for recommending our new Hotel as your favorite place in town.

All team members and I, look forward to welcoming you back to your new “home away from home” in the near future.

Warmest regards,
Karim Bizid
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
Top Contributor
72 reviews 72 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 19, 2014

Thank you The Oberoi Dubai
Homely atmosphere warm and friendly hospitality with family feel touch and care as well 5 star at its best!

Lots to learn for other international brands from The Oberois and Trident Brand

Ishita you made it extra special for us from the time we arrived till departure for your outstanding hospitality

Chef Vickie thank you for looking after the Gujus demands

Shukran and definately see you soon on our next visit !

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim B, General Manager at The Oberoi, Dubai, responded to this review, July 20, 2014
Dear Guest,

I am delighted you had a memorable stay at The Oberoi Dubai. Thank you so much for your comments on our service and people in particular Ishita and Chef Vickie.

People are the life and soul of our hotels – these wonderful ladies and gentlemen with their genuine care and warmth ensure that every interaction with our guests is a wonderful moment of truth. We are fortunate to have such a wonderful team. I have shared your recognition with Mohammed and Samoul – your words of praise will further inspire them in their pursuit of excellence.

Your sentiments are precious – thank you so much for taking the time to write to us.

It was a pleasure to have you stay at The Oberoi, Dubai and we look forward to welcome you back.

Kind regards,
Karim Bizid
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qatar
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 17, 2014

My husband and I recently stayed in this hotel for a couple of nights and were very impressed. On arriving at the hotel we were greeted by very friendly staff who were happy to help. Our room was very impressive with a great layout and amenities. The bathroom was large, walk in shower and a huge bath built for 2. The whole room was immaculately clean with nothing out of place.
The hotel staff were very highly trained and nothing was a problem to them.
We ate breakfast in the hotel restaurant both mornings, as it was Ramadan there was only one option of restaurant available but the food was very good.
The area of the hotel was great for accessing the Dubai Mall, only 5 mins in a taxi.
We didn't use the pool or any other amenities in the hotel with it only being a short stay but we had a pool view from our room and it looked very nice.
I would definitely recommend this hotel for couples, we will stay in this hotel again if we visit Dubai in the future.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim B, General Manager at The Oberoi, Dubai, responded to this review, July 20, 2014
Dear Guest,

It gives us a great pleasure having you stayed at The Oberoi, Dubai during your recent travel to the UAE.

We are overwhelmed to know that you had a relaxing, comfortable and memorable stay and also appreciated our room, bathroom & shower, amenities, breakfast, location and the best of all, impeccable service rendered by our staff.

Thank you for your heartfelt recommendation and we look forward to serving and welcoming you back at The Oberoi, Dubai on your next trip to Dubai soon.

Kind regards,
Karim Bizid
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed July 17, 2014

What a great service, been visiting Dubai for so long and I can say I found my favorite hotel in Dubai

Rooms; is Smart & decent size; love the rolling curtains by push of button,

Bathroom, well designed and offer the comfort you deserve …just brilliant

Breakfast, excellent selection and well made.

Location, not far from the metro 5-10 min walking, the hotel offers Shuttle to Dubai Mall also offer frees parking.

But the most of all what I like in this hotel is the hospitality and level of service they provide.


Bad; little noise from construction around the hotel

Room Tip: the one with View to Burj Khlifah
See more room tips
  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim B, General Manager at The Oberoi, Dubai, responded to this review, July 20, 2014
Dear Guest,

Thank you for your exceptional feedback pertaining to your recent stay at The Oberoi, Dubai.

We are overwhelmed with your meticulous way in which you make it a point to write and share your experience and appreciation on the room, bathroom, overall facilities, breakfast, location and most of all, our service and hospitality rendered by our jewel, the staff. Your sentiments are precious, thank you so much for taking the time to write to us.

As you have promised, the team and I look forward to welcoming you back on your new favorite hotel in town. Possibilities are endless at The Oberoi, Dubai.

Warmest regards,
Karim Bizid
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to The Oberoi, Dubai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Oberoi, Dubai

Address: Burj Area - Business Bay | Sheikh Zayed Road, Dubai 71847, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 497 Hotels in Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Oberoi, Dubai 5*
Number of rooms: 252
Official Description (provided by the hotel):
A contemporary luxury hotel that embodies height, light and space and overlooks the iconic Burj Khalifa. The Oberoi, Dubai is located within minutes from the Dubai Mall and the Dubai International Financial Centre. The 252 spacious guest rooms and suites have floor to ceiling windows and offer spectacular views of the city’s skyline. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Agoda, BookIt.com, Priceline, Hotwire, Travelocity, EasyToBook, Hotel.de, Odigeo and Tingo so you can book your The Oberoi, Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Oberoi, Dubai, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.