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“A great afternoon brunch” 4 of 5 stars
Review of The D - Upstairs at McGettigan's - CLOSED

The D - Upstairs at McGettigan's
McGettigan's Level 1 | Level 1, Building 8, Dubai, United Arab Emirates
+971 4 378 0808
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Price range: $30 - $190
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Restaurant details
Dining options: Breakfast, Late Night, Reservations
Description: Dubai's first Irish fine-dining restaurant! Find us above McGettigan's at the Dubai World Trade Centre! The D Ppstairs at McGettigan's offers a selection of contemporary Irish dishes with a strong European influence. A wealth of thought, care and culinary expertise has been poured into the creation of the menu and restaurant itself in order to provide guests with the best possible dining experience. The restaurant exudes a warm and welcoming ambiance and boasts a striking decor featuring many elements from past and modern Ireland. Complete with plush carpets, twinkling chandeliers and handcrafted Irish stone and wood workmanship, The D provides a stylish setting ideal for a convenient business lunch, lively Friday afternoon brunch or leisurely dinner rendezvous. The D Upstairs at McGettigan's is conveniently located at Dubai World Trade Centre, right next to the Trade Centre Arena and provides the perfect venue for pre- or post-concert and theater dining.
Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
3 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“A great afternoon brunch”
4 of 5 stars Reviewed September 16, 2013

I enjoy the odd brunch but in the main because of my usual Friday morning golf game I find it hard to attend the 12.30pm starts at most venues.

The D Bar and Grill brunch starts at 2.00pm until 6.00pm. Prefect for me and I guess for many other people who have other stuff going on in the morning.

The whole afternoon was very enjoyable, very relaxed and the staff are vey professional. The food was of a very high standard and a reasonable price at AED 399.

I like the customer loyalty scheme they have, where you are given a passport and every time you visit they stamp the passport and when you have 4 stamps you are entered into a free draw to win a trip to Dublin. A bit of fun and a good idea to bring you back. Tip: try the fresh seafood its outstanding. Bev the manager is very good at making sure your glass is always full...bless her!

  • Visited September 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcgettiganspubs, Manager at The D - Upstairs at McGettigan's, responded to this review, September 17, 2013
Dear Barry H,

Many thanks for your review and kind words. It was a pleasure to have you as our guest and we hope to see you again in the not too distant future!

All the best,

Beverley Maguire Chan
Outlet Manager
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108 reviews from our community

Visitor rating
    84
    16
    3
    1
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • Russian first
  • Any
English first
Cleveland, Ohio
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Great Food, Great Service, but...”
4 of 5 stars Reviewed September 3, 2013

Last week, we had the pleasure of celebrating a Birthday at D Bar & Grill before a show at DWTC. We brought a large group of twelve and our experience was very good. The food was fabulous and the service was excellent. The staff was well trained and the chef created a variety of delicious starters and entrees that ranged from Lobster to Pork Bellies. All was excellently prepared.

But...

When the bill came there was a misunderstanding regarding the discount that was promised over the phone when we made the reservation. It seems there was some confusion about our EPC cards. The host incorrectly assumed we were talking about the Emirates Platinum Card, an easy misunderstanding though it should never have occurred. D Bar & Grill offers a sizeable discount to Platinum Card holders and this discount was offered to us, apparently by mistake. Now, I must say that in the end, management, represented by Beverly (who is awesome), did the right thing and honored the discount. We left the restaurant happy and satisfied, but sadly, we will not return. The problem is that these situations are both embarrassing and demeaning. We do not have anything against the Emirates Platinum Card holders, but our organization has been around much longer and is very large. I think that McGettigan's management has missed an opportunity by not offering an equivalent discount to our group. Had they treated us with the same regard, this situation would not have occurred. Not all EPC members have access to a Platinum Card, a fact that seems to be lost here. When McGettigan's and D Bar & Grill decide to offer EPC members the same benefits and recognition that they offer Platinum Card holders, we will return over and over again, for we are a intensely loyal group. Until then, we will continue to enjoy one of the hundreds of other very fine dining locations that do treat us equally.

Beverly...thank you for chatting with us and helping to resolve the issue. I hope you are successful in your meetings with management. As I indicated, we wish to come back. Please let me know when EPC is accepted...see you then!

  • Visited August 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcgettiganspubs, Manager at The D - Upstairs at McGettigan's, responded to this review, September 5, 2013
Dear DOrmston,

Thank you for taking the time to leave a review of our property. We appreciate all feedback and comments received from our customers and strive to ensure that our team learns from any areas that can be improved on.

With regards to your meal and dining experience we are delighted to hear that you enjoyed the service provided by our team and that you thought the food was excellent – that is always our aim.

In relation to the misunderstanding about the discount offer as mentioned in your review, please accept our sincere apologies for any inconvenience caused to your or any of your party at the time. Kindly note that a discount card had previously been offered to EPC members however it was politely declined by EPC head office due to certain policies and procedures, we have since been in contact with EPC again to reconfirm this. If you would like more details on this, please feel free to contact us directly on thed@mcgettigans.ie and we would be more than happy to share this information with you.

With this in mind, we hope that we will see you again very soon at The D and we look forward to welcoming you back.

With best regards,

Beverley Maguire Chan
Outlet Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
Senior Contributor
41 reviews 41 reviews
34 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
“Decent selection and food”
3 of 5 stars Reviewed August 13, 2013

Food quality and selection is ok. Standard menu for an Irish restaurant nothing that comes out as unexpected. Location and decor is nice and well appointed.
Service is a let down considering the restaurant is advertised and sells itself as "fine-dining" restaurant. Knowledge, service standards, assertiveness and training are definitely not worth the "fine dining" label. Pricing makes it worth it's value for money.

  • Visited August 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcgettiganspubs, Manager at The D - Upstairs at McGettigan's, responded to this review, August 29, 2013
Dear JinDXB,

Thank you very much for your comments!

We were sorry to hear that you did not fully enjoy your recent visit to The D and please accept my apologies for the service shortfalls you experienced.

It would be a pleasure to welcome you back to The D, if only to show that we can do better!

All the best,

Arthur Timlin
Pub Manager, McGettigan’s DWTC
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
3 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
“Upstairs at McGettigans”
5 of 5 stars Reviewed July 29, 2013

Melt in your mouth steaks! Thanks Samuel, you & your staff outdid yourselves with that meal! Fine dining without the fine dining prices in Dubai! Will be back :-)

  • Visited July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcgettiganspubs, Manager at The D - Upstairs at McGettigan's, responded to this review, August 29, 2013
Dear Windsurfer2000,

Many thanks for your review! We're delighted to hear that you enjoyed your visit and are very much looking forward to seeing you again soon!

All the best,

Arthur Timlin
Pub Manager, McGettigan’s DWTC
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
6 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Friday brunch.....”
3 of 5 stars Reviewed June 30, 2013

Tried to book when this first opened but it was fully booked, took this as a good sign. 5 weeks later we attended a Friday brunch. The welcome was nice and it had a good atmosphere. The service was slow at times and it wasn't that busy. Food cooked to order was good, piping hot and a good but not a vast selection. The roast was a different matter. The meat, veg and Yorkshire puddings were all cold. The 'chef' offered one slice of meat felt greedy asking for two....the guy on the guitar tried his best to lift the mostly female customers, his best attempt was his now version of the Killers Mr Brightside. All in all it was an ok experience but we won't be going to another brunch here. The bigger brunch venues have nothing to fear here.

  • Visited June 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcgettiganspubs, Manager at The D - Upstairs at McGettigan's, responded to this review, August 3, 2013
Dear Si T,

Thank you very much for your comments!

We were sorry to hear that you did not fully enjoy your brunch at The D and please accept my apologies for the service shortfalls you experienced.

It would be a pleasure to welcome you back to The D, if only to show that we can do better!

All the best,

Arthur Timlin
Pub Manager, McGettigan’s DWTC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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