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“Worst buffet in Dubai...” 1 of 5 stars
Review of Channels

Channels
Media Rotana Hotel, Tecom, Dubai, United Arab Emirates
04-4350000
Website
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Ranked #714 of 5,569 Restaurants in Dubai
Cuisines: International
More restaurant details
Restaurant details
Dining options: Breakfast, Buffet, Reservations
Description: An informal yet stylish all day dining restaurant serving rich international buffets for breakfast, lunch and dinner, where the guests can choose from various live cooking stations. A la Carte option is available as well.
Ho Chi Minh City, Vietnam
Top Contributor
85 reviews 85 reviews
26 restaurant reviews
Reviews in 43 cities Reviews in 43 cities
97 helpful votes 97 helpful votes
“Worst buffet in Dubai...”
1 of 5 stars Reviewed February 18, 2013 via mobile

This has to be one of the worst Rotana buffets in Dubai. I'm a big fan of Rotana but Channels has really let them down. The staff are generally rude and most unhelpful. The service is without doubt, the worst I have experienced in the UAE. Up to 20 mins waiting for a simple drink from a waitress. I was recently there for a Mexican themed night and the food in the hot plates were constantly running low and it was near on impossible to get one of the cooks at the live cooking stations to cook anything....they were never there or there was one cook for 10 hungry patrons. I'm 100% never coming back here!!!

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49 reviews from our community

Visitor rating
    18
    15
    11
    1
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Contributor
17 reviews 17 reviews
10 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Excellent breakfast buffet”
5 of 5 stars Reviewed February 5, 2013

Nice and helpful staff, great diversity of food, and fantastic made-to-order eggs. Although not staying at the hotel, but on the other side of the street, we decided to have breakfast here, since our own hotel had terrible food.

Visited February 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Top Contributor
117 reviews 117 reviews
52 restaurant reviews
Reviews in 51 cities Reviews in 51 cities
41 helpful votes 41 helpful votes
“Breakfast”
5 of 5 stars Reviewed January 22, 2013

Breakfast at the Media Rotana is served there, good choice of fruites and cerials. Fresh made omelette was well done.

Visited January 2013
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Dubai, United Arab Emirates
Senior Contributor
31 reviews 31 reviews
12 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Excellent Food and Service”
5 of 5 stars Reviewed January 18, 2013

I Visited Channels at TECOM on Saturday night, which I was happy to find out was Hawaiian buffet night, the food was superb, choice was very and the service was great throughout the evening.

  • Visited January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai
Top Contributor
131 reviews 131 reviews
91 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
95 helpful votes 95 helpful votes
“Good starters but that's about it”
3 of 5 stars Reviewed January 3, 2013

My friends and I had our New Years brunch there and were initially impressed by the starters and appetizers. However the mains were more misses than hits. The roast rack of beef was moist and so good. The fish, rabbit and most other meat dishes were dry. Sad.

The desserts were mostly on the overly sweet side although the bread pudding was the saving grace.

Service was spotty, with my drink, at one point, left unrefilled for 10 minutes (despite the restaurant being about half full). My biggest let down was the fact that the place has a fly problem. There were plenty of flies swarming on our heads and even on the dessert area. The staff were either uncaring or insensitive...I was swatting flies around my head the whole time, even in front of the waiters and kitchen staff but none apologized nor batted an eyelash.

While reserving I was clearly informed of the dress policy (no slippers, no shorts) but I guess this was optional because there was a rowdy group that included a person in flip flops and cargo shorts.

For 159⚪(juices and soda) and 199 (alcohol package) the NY brunch was a steal but you do get what you pay for, flies included.

    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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