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“Disappointed” 1 of 5 stars
Review of Zen Lounge and Spa

Zen Lounge and Spa
Emaar Boulevard, near Burj Khalifa | Ramada Downtown Hotel, Dubai 71247, United Arab Emirates (Downtown Dubai)
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Ranked #72 of 170 Spas & Wellness in Dubai
Dubai, United Arab Emirates
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 9, 2013

I just would like to share the disappointment we've experienced about this spa for the couples massage. I bought this couples massage promotion in Cobone. We were expecting a quite decent place because it's in the hotel and in Downtown area, but we were shocked when we got there and saw the place. The place was just a small tent area attached to the hotel's kitchen outside and still under renovation. The door was too low and there were just curtains to cover the whole place. The changing area inside the spa was very small with the used towels, kettle, bin, etc and it was just closed through a very cheap wood partition. The pictures shown on the promotion was very deceiving and we were very disappointed with what happened, it's just a waste of money for no value. The massage table was also noisy seems like there's something wrong with it. But the masseurs were quite good. But the relaxing experience that we were expecting turned into disappointment. I wonder why the hotel is still operating this kind of spa well in fact, it doesn't look like one. I strongly do not recommend this spa.

Visited January 2013
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