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“A Travel Highlight!” 5 of 5 stars
Review of Platinum Heritage Luxury Tours and Safaris

Platinum Heritage Luxury Tours and Safaris
Sheikh Zayed Road | Office 123, 3rd Floor, Oasis Centre, Dubai, United Arab Emirates
+971 4 388 4044
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Private Tour
$273*
and up
Private Tour: Falconry Experience and Wildlife...
Ranked #2 of 451 Activities in Dubai
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Owner description: Platinum Heritage desert safari tours in Dubai display expertise in not only luxury but culture, wildlife and history. We reveal our destination with an authenticity beyond the reach of any other adventure tour company. Our Dubai desert safari tours are exclusive and created for discerning travelers who expect the highest level of luxury, service, and attention to detail. After all, we are not just providing a luxury tour. We have a greater role: we are introducing you to Dubai culture and heritage
Senior Reviewer
6 reviews 6 reviews
4 attraction reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“A Travel Highlight!”
5 of 5 stars Reviewed July 9, 2013

After reading a variety of reports about tour companies and others experiences, we chose Platinum Heritage to take us on our Heritage Dinner Desert Safari. The professionalism and service from our guide Wesam, was outstanding right from our pick up to drop off. Wesam entertained us with his local knowledge and sense of humour. The 1950 Land Rovers added to the desert experience as we drove around and over dunes to spot local wildlife. The Bedouin camp was full of cultural activities such as camel rides, henna tattooing, falconry, just to name a few. The traditional dinner was delicious and plentiful. Such a serene and wonderful experience to have in the outskirts of busy Dubai.

Visited July 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam M, General Manager at Platinum Heritage Luxury Tours and Safaris, responded to this review, July 26, 2013
Hello Trudy,

We are so glad your research led you to Platinum Heritage. We have passed your compliments to Wesam who is truly outstanding and we are lucky to have him in our team.

We are so happy that you enjoyed your night and was a highlight of your travels.

Kind Regards,

Adam McEwan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Long Island
Contributor
12 reviews 12 reviews
3 attraction reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Safari Extraordinaire”
5 of 5 stars Reviewed July 8, 2013

Our family went on this first rate Safari in Dubai. Our guide, Hamdi was exceptional. We were picked up in a Mercedes G500 that we stayed in while traveling to and from the Park. Highly recommend this for the air conditioning and better dune ride. The falcon show, camel ride, private dinner and belly dance at the end were all excellent. The dining experience was very special as well. I recommend asking for Hamdi for sure. We spoke about Dubai and the Middle East going and coming back. It was very interesting conversation and the hour ride flew by.

Visited July 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam M, General Manager at Platinum Heritage Luxury Tours and Safaris, responded to this review, July 26, 2013
Dear Priuslover,

Thank you for reviewing your Platinum Dinner Safari. I loved the title of your review so much that I started reading all your reviews and found them very entertaining and well written.

Hamdi will be pleased to hear of your comments and I'm glad he was able to make your night special.

Kind Regards,

Adam McEwan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England, United Kingdom
Contributor
13 reviews 13 reviews
3 attraction reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
“The best company providing a great experience”
5 of 5 stars Reviewed July 8, 2013

My husband found this tour company and we decided the experience on offer was not one we could miss on our trip to Dubai. After reading many reviews on Tripadvisor I was worried that our expectations would be very high and we would be disappointed. This was not the case our expectations were actually exceeded. We were picked up perfectly on time, our driver Erick who was then also our driver during the tour was great. He was very informative and friendly, definitely the sort of tour guide anyone would want. He would always offer to take pictures on our camera of my husband and I which was nice as we got some lovely pictures to remember the trip by thanks to him.
We decided from the beginning that having a tour in the desert in a 1950s Land Rover was not a experience we wanted to miss. Including Erick there were 7 of us in the Land Rover which we all felt was still very comfortable with plenty of room.
The Falcon display was interesting and informative which was followed by a lovely relaxed dinner. There were about 24 people in total on the tour and groups who went together were sat together whilst my husband and I were sat on our own as were some other couples. This was perfect for me and my husband as we did want to relax and enjoy each others company. The food was great and plentiful and the Arab style hospitality was even better.
Whilst on the tour pictures are also taken by the tour company and these can be purchased at the end on a USB, they show you the pictures that only include yourself and only put those on the USB. There is no pressure to buy the USB but the quality of the pictures is good.
I would certainly recommend to anyone traveling to Dubai that this is the only tour company to have an authentic desert experience.

Visited July 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam M, General Manager at Platinum Heritage Luxury Tours and Safaris, responded to this review, July 26, 2013
Hello JassiT,

Thank you for your review and your compliments of Erick. We are so happy that he was able to make your experience special.

It can be difficult to meet everyone's expectations when ranked #1 on Tripadvisor. However, we owe our ranking to our tremendous safari guides and support team who all share a passion for providing an outstanding experience for our guests. We are so proud that we were able to do this for you too.

Kind Regards,

Adam McEwan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
40 reviews 40 reviews
Reviews in 32 cities Reviews in 32 cities
38 helpful votes 38 helpful votes
“A wonderful and exciting experience!”
4 of 5 stars Reviewed July 7, 2013

My wife and I chose this tour company to explore the desert wonders of Dubai after much reading of the various tour operators that conduct these type safaris and we were not disappointed!
We were contacted by the company a couple of hours before the tour to confirm pick up time Nd they were there very close to the time and driven to the Safari meeting point in a comfortable and air conditioned Mercedes small bus where we were provided with head scarfs and a cool drink of water. We were then taken in old open Land Rovers on the afternoon tour, my only complainant was the cramped conditions in the one car, seven up in one little Land Rover was a bit uncomfortable but none the less was a very good tour, saw a couple or Orix and a small antelope type animal, there weren't animals laid on thats for sure but the beauty of the desert was amazing.
We were given various photo opportunities along the route, watched a wonderful falconry display, rode a camel and attended a Bedouin Camp for a meal that was plentiful, tasty and informative followed by a display of dancing, henna tattoo opportunity and smoking a hookah, not that we did. All in all this was a great tour and was value for money

Visited July 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam M, General Manager at Platinum Heritage Luxury Tours and Safaris, responded to this review, July 26, 2013
Hello Phil,

Thank you for reviewing your safari.

Kind Regards,

Adam McEwan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Fantastic Experience”
5 of 5 stars Reviewed July 6, 2013

This past June my wife and I traveled to Dubai. I wanted to surprise her with a romantic and private experience of the life outside of Dubai. We were both amazed at the service and tour we recieved from our guide Bassam. This tour from the hotel pick-up, dune ride, Falcon show, camel ride, and private/secluded dinner for two is certainly worth the extra money. Prior to booking I looked aroudn at all the other tours but the thought of being cattle-carted along with a multitude of 4x4s and a dinner amongst throngs did not appeal to me. If you seek our experience go with the Platinum Heritage tour company!

Visited June 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam M, General Manager at Platinum Heritage Luxury Tours and Safaris, responded to this review, July 26, 2013
Hello ironhombre,

Thank you for your review. Bassam is actually the Director of Operations and occassionally guides a safari himself in order to keep his ear to the ground so he can constantly improve the experience for our guests.

We are glad that your romantic surprise was a fantastic experience for you both.

Kind Regards,

Adam McEwan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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