We stayed at this hotel in Deira across the New Year because it was one of few still available when we decided to book. The hotel is very new (I understand that the opening was only 2 months prior to our stay). When we arrived to the chaotic scenes at reception, we simply wanted to run away and forget the whole thing - it took one hour to check in; the poor staff (3 of them)were absolutely overwhelmed at the small desk with the throng of people trying to check in or check out. We collapsed later into our room wondering what would happen next. Although it was perfectly clean, the room itself showed signs of recent low quality renovation: I wondered if any of the trades people had heard of a spirit level!
We ate at the hotel that night and were pleasantly surprised at the low-priced good quality buffet. Our only disappointement was that the hotel is not licensed for alcohol sales. For that we had to go elsewhere.
During our 5-night stay we made us of the rooftop pool and the gym. Both are very small but that didn't worry us as very few others seemed to use them. They were therefore adequate for our purposes. We came to know several of the staff and found them very pleasant. The management seemed receptive to our comments and were genuinely interested in improving the hotel's image. Other positives were that the wifi was free and there was an underground car park. The metro station is very close to the hotel.
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