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“All you need for your stay in Dubai.” 5 of 5 stars
Review of Savoy Central Hotel Apartments

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Savoy Central Hotel Apartments
Rolla Road Bur Dubai, Dubai 49519, United Arab Emirates   |  
Hotel amenities
Ranked #138 of 486 Hotels in Dubai
Invercargill, New Zealand
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“All you need for your stay in Dubai.”
5 of 5 stars Reviewed November 17, 2013

My wife & I (seniors) from New Zealand stayed at Savoy Central Apartments for 2 nights in September 2013.
We were very impressed. The desk service was excellent - despite a lot of building work going on around them. The room was everything we wanted. Absolutely clean, spacious & well equipped - even a washing machine. When we had difficulty operating that, staff came immediately to help. Breakfast, in a temporary location because of the renovations, was perfectly fine too.
There was a small but adequate pool on the roof. A few more sun umbrellas are needed though.
Altogether we would rate this accommodation 5/5 & happily recommend to any of our travelling friends.
Thank you all for the excellent service.
Helen & Peter Richardson.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faroukh_Sunny, General Manager at Savoy Central Hotel Apartments, responded to this review, November 19, 2013
Dear Ms. Helen and Mr. Peter Richardson,

Thank you for your positive reviews and high ratings of Savoy Central on the Trip Advisor site.

All our staffs are delighted to receive the recognition from your kind comments. In September we were in the process of rennovating the Lobby / Reception / Coffee shop and the Kitchen.
We are very pleased to announce that the entire Ground floor has a complete new and a luxurious look.

The rooms rennovation will start from next summer onwards as we are now in the process of coming with a perfect mock up room. We thank you for all the support extended during the renovation period.

We look forward to welcome you back at the Savoy Central.

Best regards,

Faroukh Sunny.
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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113 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Karachi, Pakistan
Top Contributor
50 reviews 50 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 11, 2013

My wife and I recently stayed at the Savoy Central Hotel Apartments which is located in the Bur Dubai area. Our decision was based on positive TA reviews and recommendations from family members.

The hotel has been recently refurbished so the ambiance is very good, the rooms are immaculate and comfortably spacious - with a fully equipped kitchenette, fridge and washing machine.

The main advantage of Savoy is that it is very centrally located. If you are "foodies" with advanced "shopaholic" tendencies (like us) - you will love it! Because it is located within walking distance of a variety of yummy, inexpensive restaurants as well as the famous "Meena Bazaar". And, if you would like to venture further to the renowned malls of the city, the Metro station is also nearby.

The staff is specially helpful - Sagar at the Front Desk gave us excellent tips on the best places to eat along with explicit directions on the easiest routes.

Our flight home was late at night, so the hotel allowed us late afternoon check out and stored our luggage until our departure.

Although Savoy does not offer free airport transfers, they arranged an economically priced taxi service to pick us up from the hotel. And, on returning home, I was pleasantly surprised to receive a THANK YOU email from the General Manager, Faroukh Sunny.

Keep up the good work, Sunny and team! Savoy Central will be our preferred hotel whenever we visit Dubai.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faroukh_Sunny, General Manager at Savoy Central Hotel Apartments, responded to this review, November 13, 2013
Dear Guest,

We are indeed very humbled to have received such kind and generous comments from you on the Trip Advisor site.

Thank you for your complimentary comments which have also been shared with all the staff members including Sagar. We believe that by providing outrageous service to all our guests consistently, we will be able to touch their hearts.

We will treasure your review very dearly and look forward to welcome you back at the Savoy Central.

Best regards,

Faroukh Sunny.
General Manager.
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Mumbai (Bombay), India
1 review
3 of 5 stars Reviewed November 7, 2013

A hotel in central Dubai providing all amenities along with the very very helpful staff...They arranged for the airport pick and drop . The kid felt at home with the friendly nature of the attendants at the restaurant and the swimming pool.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faroukh_Sunny, General Manager at Savoy Central Hotel Apartments, responded to this review, November 9, 2013
Dear Guest,

Thank you for your kind and positive review of Savoy Central posted on the Trip Advisor.

At the Savoy all our staffs are encouraged to be service-centric and treat all our guests as their family member. We instill the fact that every guest should really go back with fond memories of their vacation or business stay.

Your comments will further motivate us to raise the service bar even higher. We look forward to welcome you back at the Savoy Central.

Best regards,

Faroukh Sunny.
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 30, 2013

at the beginning, i did not know where to stay in Dubai but after reading the reviews in this section, i decided to book my stay with them. the hotel is very nice and clean and staff are superb! in 5 minutes walk from the hotel there is a super market and at the end of the road there is 24/7 supermarket and McDonald and a mall. so, you can always find whatever you want. also, metro station is 10 minutes walk from hotel.

i am so sorry for my late response but since i returned home i have been too busy. I stayed from October 6-14 in room #207. i really want o honor all the management and staff at Savoy Central Hotel Apartment for their hard work and dedication but i want to single out Mr. Maged Gaber Al Sayed for his leadership and integrity and honesty. the hotel was at a great location and was safe. as a single woman i felt safe and was able to go around the city without any problems. staff at this hotel were truly wonderful and helpful. the hotel was always spotless and everyone had a smile on their faces; therefore, you can not run this place without leadership and Mr. Al Sayed did an awesome job in running this hotel. He was extremely helpful and honest and very accommodating. I salute your leadership, Mr. Al Sayed and for an outstanding job.
i want to thank you and your staff for making my stay so comfortable and memorable and i will definitely come back and will always recommend people to stay at this wonderful hotel with smiling faces....:)

  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faroukh_Sunny, General Manager at Savoy Central Hotel Apartments, responded to this review, November 3, 2013
Dear Guest,

We are so glad that you chose to stay at Savoy Central hotel based on the online reviews you had researched earlier.

At the Savoy we are very sensitive towards all single travelling ladies at the hotel. We ensure that they are well looked after and feel secure throughout their entire stay. Your compliments for Mr. Maged Gaber and the rest of the service crew has been shared with all the staffs.

They all join me to Thank You a Trillion for your kind and generous comments on the Trip Advisor site. We look forward to welcome you back at the Savoy Central.

Best regards,

Faroukh Sunny.
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 17, 2013

The plus side, the staff were helpful and attentive.

However, when we told the staff we needed transportation to the airport for the evening we were told it was not possible to get the transit bus we had arrived in. We were told that a taxi could be arranged.

This hotel is budget and you get what you pay for.

They are currently doing renovations from floor to floor, which means banging and construction sounds from early in the morning until late afternoon most days. After a 10 hour flight was a little hard to take.

The area is the poor end of town and pretty awful. But a few blocks away from the metro, but I would suggest taxis as it is so cheap to get around there.

We had dinner in the restaurant on the last night, which was empty and I understand why, overpriced pretty bad quality.

I hope when the renovations are completed that the hotel improves.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faroukh_Sunny, General Manager at Savoy Central Hotel Apartments, responded to this review, October 21, 2013
Dear Guest,

Thank you for your candid comments posted on the Trip Advisor site.

We appreciate the fact that our staffs were attentive and helpful during your stay. We really regret that we could not arrange the hotel vehicle to drop you back to the airport as the request had come in at the last minute and all our vehicles were engaged. In such cases we always arrange for local taxis to drop you back at the airport.

We apologise if any sounds had disturbed you during your stay as we are indeed in the process of refurbishing the hotel to give our guests a more luxurious experience at the hotel.The main Reception / Lounge and the Coffee shop areas have aleady been completed and we already receieved excellent reviews from our guests. The rooms on the floors will commence from the summer periods in May as we are finalising one or two mock up rooms. We suspect this might have disturbed you during your stay and we apologise for the same.

The Al Rolla Road has been very popular on the old Bur Dubai area with tourists where the Computer street / Mina Bazaar and the Abra creek next to the Museum are just a walk away.

We have also recieved good comments on our food served at the Coffee shop and shall definitely alert our Chef and the Food & Beverage head to introspect on the food items featured.

We thank you once again for higlighting the areas for improvement and assure you that at the Savoy Central we take every guest feedback as an opportunity to improve. We hope you do return back soon to experience our luxury hotel centrally located in the heart of BurDubai.

Best regards,

Faroukh Sunny.
General Manager.
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South Africa
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 27, 2013

When we arrived at the hotel at 06:30 our fear was having to wait until around lunch time to check in - however, Jomon made sure that we were allocated a room immediately - which was very welcome after a long flight from Beijing. We were pleasantly surprised at the spacious apartment, with everything we needed for a 4 night stay. Staff were very helpful in getting taxi's etc, but not that knowledgeable about the whereabouts of purchasing Persian Carpets! A bus station is within 10 minutes walk from the hotel, and we were able to take a bus to Sharjah for 7 AED!! Hotel was almost done with renovations - probably will look really good when its finished (just seems strange to have the breakfast in the hotel reception area? - unless there's going to be some kind of divider?)
Supermarkets galore very close by, so breakfast was taken care of! Good value for money!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faroukh_Sunny, General Manager at Savoy Central Hotel Apartments, responded to this review, September 29, 2013
Dear Guest,

Thank you for your positive comments posted on the Trip Advisor site.

We are indeed delighted to learn that your stay was comfortable and we have passed on your compliments to Jomon at the Reception. We have also briefed our staffs on the best possible shops to purchase Persian carpets to enhance their local knowledge.

We look forward to welcome you back at the Savoy Central.

Best regards,

Faroukh Sunny.
General Manager.
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Adelaide
Top Contributor
64 reviews 64 reviews
43 hotel reviews
Reviews in 41 cities Reviews in 41 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed September 22, 2013

The apartments are in a good location and the friendly reception staff welcomed us. We appreciated being able to book in at 6.30am after a 13 hr flight. The apartments are large, good airconditioning wtih a kitchenette, washing machine and in room safe. The apartments do need some updating with the bathroom, entry floor tiles and the pillows were all lumpy and badly need replacing. There are restaurants and cafes within walking distance. There is a gym, sauna and roof top pool. We ate in the onsite restaurant and there were a couple of dishes not available and the rice was extra with the curry dishes. The breakfast has a wide range of choice. There is free shuttle to the beach which we plan to use on our return visit.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faroukh_Sunny, General Manager at Savoy Central Hotel Apartments, responded to this review, September 24, 2013
Dear Guest

We appreciate for your candid comments posted based on your stay experience at the Savoy Central.

We have passed on the compliments to all the staff who join me to thank you. We are in the process of rennovating the entire hotel luxuriously in phases. We are happy to announce that our Reception / Lounge / Coffee shop and the kitchen is now ready. We are now embarking to do all the guest rooms floor wise.

In the transition period of renovating the kitchen there were few items which were not available.All the items lilsted on the menu are now all available. The pillows are also being replaced in every room along with the renovation.

We thank you for highlighting the same to us and we look forward to welcome you back at the Savoy Central.

Best regards,

Faroukh Sunny.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Savoy Central Hotel Apartments

Address: Rolla Road Bur Dubai, Dubai 49519, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Swimming Pool
Hotel Style:
Ranked #138 of 486 Hotels in Dubai
Price Range (Based on Average Rates): $$
Number of rooms: 154
Official Description (provided by the hotel):
Savoy Central at the heart of Bur Dubai is just minutes from fashionable shopping centers, the gold and textile souks and business districts of Dubai.With 154 well appointed air conditioned executive studios, the hotel offers twin and large beds with en suite bathrooms, fully equipped kitchenettes and washing machines. Modern day comforts such as high speed internet access and cable television for viewing pleasure complement your stay.Savoy hospitality offers quick and friendly service to business and leisure travellers. ... more   less 
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