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“Luxury stay - Modern Hotel” 4 of 5 stars
Review of JW Marriott Marquis Dubai

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JW Marriott Marquis Dubai
5.0 of 5 Hotel   |   Sheikh Zayed Road | Business Bay, Dubai 121000, United Arab Emirates   |  
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Ranked #32 of 499 Hotels in Dubai
Certificate of Excellence 2014
Brussels, Belgium
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Luxury stay - Modern Hotel”
4 of 5 stars Reviewed October 2, 2013

Stayed mid September for a few nights.

The hotel is very vibrant, that is mostly visible in the lobby area. Lot of people walking in and out, young and 'upbeat' environment. The design is amazing and the rooms are spacious, especially the bathroom. usual luxury amenities available.

Prime 68, great meal and nice decor

Vault bar, have been here every night of my stay. nice atmosphere in the bar, nice people and impeccable service. Can get busy on Thursday and Friday nights, so it's difficult to get a seat if you're with a group, but then again they don't have a reservation only policy like most popular clubs in Dubai, which i think is good. it is located on the highest (or one of) floor and gives a modern luxury setting overlooking Dubai and Burj Khalifa.

Although Marriott doesn't operate it, the VIP ROOM has an amazing atmosphere, but strict door policy and very overpriced.

The Saray SPA is wonderful, relaxing massage.

Location is the only downside of the hotel, nothing around.

Would definetely stay here again.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DXBJW, Guest Relations Manager at JW Marriott Marquis Dubai, responded to this review, October 12, 2013
It is great to hear such positive feedback for the signature dining & entertainment venues which you visited during your stay. Our Boutique Prime 68 Steakhouse and the Vault bar have fantastic views over the city and we are delighted to read that you were able to enjoy them. We look forward to welcoming you back to the hotel on your next visit to the city.
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1,752 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (566)
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Mumbai (Bombay), India
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 1, 2013

In Dubai, where everything is on a grand scale, the JW Marriott Marquis stands out for its opulence and magnificence. It's centrally located, close to the downtown, and towers over nearby properties.

The hotel is spanking new and all features and amenities are first-rate. The rooms are beautiful and some give you a panoramic view of the world islands and Burj Al-Arab hotel. The service is excellent - you're treated like royalty. The food is terrific too and the dessert spread at night is to die for. The lounge for Gold & Platinum members is arguably the best in the world.

Overall, the only place you should consider staying in in Dubai.

Room Tip: Higher floors facing the sea
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DXBJW, Guest Relations Manager at JW Marriott Marquis Dubai, responded to this review, October 12, 2013
Thank you for sharing your fantastic feedback regarding your recent stay with us. We look forward to hosting you upon your next visit to the city.
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San Diego, California
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 30, 2013

Everytime I come back to Dubai, I've tried to stay at a different hotel (Radisson Blu, Crowne Plaza, Marriott Dubai Harbor, Golden Tulip, etc.) to get a feel for the different parts of town (Al-Barsha, Dubai Creek, Marina, Harbor, etc.), different hotels, etc. however after spending my last trip at the JW Marriott Marquis, I can say that this will become my go-to hotel on subsequent visits.

I got upgraded to a room near the top, and had an incredible, unobstructed view over the Persian Gulf. The room is absolutely immaculate with every amenity you can think of with a great clean modern design. There were some screaming/shouting children in the room next door to me, but the room itself was so quiet, I only heard them when I was in the hallway walking past their door. The beds were super comfy, the bathroom is very spacious and the desk had plenty of space to work comfortably at. We had breakfast each morning at Kitchen 6 on the 2nd floor, and anything you can possibly think of from any region of the world is there: bacon, eggs, pancakes, waffles, congee, soba noodles, curry, sushi, pickled fish, salad...its all there. The lobby and lobby bar are very quiet and relaxing to work at in the afternoon or while waiting to meet customers in the lobby before going out to dinner. Its a short taxi ride to Dubai Mall/Burj Khalifa, DXB airport, Jumeriah Beach, Dubai Creek/Souks, etc. The gym had almost everything you could want and the spa was very relaxing as well. Also the outside pool area is amazing with a really great view of the Burj Khalifa, great service for food and drinks, and a nice cabana area to get out of the sun for a few.

There were only two downsides that I found which were, if you can consider this a downside, that the staff is WAY TOO EAGER to help you out. Everywhere you turn, someone is holding open a door, offering to get you something, asking if you're okay, etc. As someone who is content and independent in doing my own thing, it was a little overwhelming. The other downside was the bar at the top of the restaurant took two elevators to get to, and you're immediately greeted as soon as the door opens which doesn't give you a second or two to get your bearings, and then once you're in the bar, smoking is allowed and its not very well ventilated so it does stay thick and heavy if that's not your thing.

Otherwise, the hotel is nearly perfect, and as I mentioned before, will be my default hotel for my return trips to Dubai. Highly recommended.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DXBJW, Guest Relations Manager at JW Marriott Marquis Dubai, responded to this review, October 12, 2013
We are delighted to read that you had such a great stay with us and we look forward to welcoming you back!
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London, United Kingdom
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed September 29, 2013

Marquis is a core value JW Marriott - well organised (never lines for check in or out), well maintained (probably quite new), comfortable (good size rooms and bathrooms) and clean. It is a bit pricey, though nothing exceptional and providing good value for money. Their location is a bit off, about 5-10 mins from nearest metro Business Bay, but they provide shuttle to Dubai Mall and Burj Khalifa, and taxis are cheap in Dubai. A gem - they have a discrete pub with rugby telly (as non-Muslim traveller to Dubai you can buy pork but not beer in a shop)

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DXBJW, Guest Relations Manager at JW Marriott Marquis Dubai, responded to this review, October 12, 2013
We would like to thank you for your comments and are happy to hear that you enjoyed the room and facilities. We appreciate your feedback and are looking forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed September 29, 2013

Well appointed, modern hotel. Location not so good as there are a few construction sites nearby. However, it is quite inside, staff are well trained, approachable, professional and available.
Offers a good shuttle service to Dubai Mall, very close to Metro station and a variety of basic amenities. With time, once all construction around it has been finished, it will be hard to match.

Room Tip: Above floor 20, they are all excellent.
See more room tips
  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DXBJW, Guest Relations Manager at JW Marriott Marquis Dubai, responded to this review, October 12, 2013
Many thanks for your comments and feeback. We sincerely look forward to welcoming you back when you are next in Dubai
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Houston, Texas
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 28, 2013

For sure the hotel is top notch and designed to perfection. Great facilties, variety of restaurants, fitness center, fast wifi, comfortable rooms, coffee shop with a bakery. But above all the hotel has great location. For many business and leisure travelers, location makes a difference. The hotel is close to Dubai mall and runs a free shuttle and that is a big plus

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DXBJW, Guest Relations Manager at JW Marriott Marquis Dubai, responded to this review, October 12, 2013
Thank you for sharing your great feedback! We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jeddah, Saudi Arabia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 28, 2013

Hotel location, furniture, technology (tablet device,DVD player , apple docking station, digital mini bar and key) and room size and design are excellent

You can control the room light and don't disturb sign and room service from tablet touch screen device near to the bed.

Free shuttle service to Dubai Mall and Emirates Mall.

sleeping experience was OK you cannot sleep in dark room during the morning and there are two lights from air condition key and table control device lights

Free valet parking (time to receive the car > 10 Min)

I face a problem during check-in because i change my booking through booking.com and they face a problem with hotel which delay my check-in for almost 1 hour

Swimming pool area is nice

I will stay in this hotel again.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DXBJW, Guest Relations Manager at JW Marriott Marquis Dubai, responded to this review, October 12, 2013
Thank you for sharing your feeback about your stay. We are happy to hear that you enjoyed the in room facilities. We appreciate your comments regarding your check in experience and please be aware that we have reviewed this with our management team. We look forward to weloming you back to the hotel in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JW Marriott Marquis Dubai

Address: Sheikh Zayed Road | Business Bay, Dubai 121000, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Room Service Spa Swimming Pool
Hotel Style:
Ranked #32 of 499 Hotels in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Marquis Dubai 5*
Number of rooms: 1608
Official Description (provided by the hotel):
Dubai is a city of awe-inspiring ambition and unsurpassed luxury, home to the world's tallest building, the largest shopping mall, the iconic Palm and now the JW Marriott Marquis Hotel Dubai the worlds tallest hotel. It is a place where dreams come true. Offering a spectrum of business facilities for the most discerning of travelers. It is a brand synonymous with intuitive service and refined taste, a title given only to the finest properties in the Marriott portfolio. Elevated above Dubai's business district, on Sheikh Zayed Road, the JW Marriott Marquis Dubai resides in the Business Bay area. Spread across two iconic towers, the hotel features exceptional event and business facilities, an enticing array of bars and restaurants and the sublime Saray Spa and Health Club. ... more   less 
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