I was very excited by the opportunity to stay at the world's tallest hotel. The hotel itself is beautiful with no expenses spared. The rooms are top notch. BUT -- the hotel still has some growing pains to become a Marquis property. For example, I was at the hotel for 3 days and my room was never cleaned -- day one was my fault for not realizing I had the electronic "do not disturb" activated all day. I received a letter under my door telling me they were unable to clean as a result. On day 2, I made sure the light was not on - yet no cleaning occurred.
I also did not like the arrival experience. I arrived very late at night, and the checkin clerk "upsold me" to a breakfast, exec lounge, internet access package which after thinking about it was quite expensive. I called the next morning to cancel and the front desk never answered the call. I called back and I was told I didn't have that package ... no idea what happened.
My biggest observation to anyone looking to stay at the hotel now, is that it is still located in an area that is under major construction. It will be spectacular, but at this point, everything is a cab ride to somewhere --
- Official Description (provided by the hotel):
- Dubai is a city of awe-inspiring ambition and unsurpassed luxury, home to the world's tallest building, the largest shopping mall, the iconic Palm and now the JW Marriott Marquis Hotel Dubai the worlds tallest hotel. It is a place where dreams come true. Offering a spectrum of business facilities for the most discerning of travelers. It is a brand synonymous with intuitive service and refined taste, a title given only to the finest properties in the Marriott portfolio. Elevated above Dubai's business district, on Sheikh Zayed Road, the JW Marriott Marquis Dubai resides in the Business Bay area. Spread across two iconic towers, the hotel features exceptional event and business facilities, an enticing array of bars and restaurants and the sublime Saray Spa and Health Club. ... more less
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