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“Marriott Marquis” 5 of 5 stars
Review of JW Marriott Marquis Dubai

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JW Marriott Marquis Dubai
5.0 of 5 Hotel   |   Sheikh Zayed Road | Business Bay, Dubai 121000, United Arab Emirates   |  
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Ranked #42 of 487 Hotels in Dubai
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
“Marriott Marquis”
5 of 5 stars Reviewed March 6, 2013

I have stayed on five occasions at the JW Marquis from the first week of its "soft opening" in December.

It is a spectacular building in every respect, from the grand and opulent entrance, the stunning views from the Vault bar and high floor rooms. The visual impact of the towers from the poolside is impressive. The attention to detail on the landings, hallways and communal areas is remarkable.
The rooms are appointed in a plush, contemporary way and everything in them and the bathrooms has a luxury feel to it.
The staff, particularly Gian Luca, Kate and the rest of the team in the 37th floor executive lounge are consummate professionals and a credit to the hotel.
The Executive lounge is the best I have seen, the food,drink and service are unrivalled. Breakfast is worth a particular mention. No baked beans though!
The Gym is brilliant, modern clean and plentiful equipment.
The bars I have visited, Velocity and the Vault are both great, again with top staff. Can't help thinking some kind of happy hour would help though.

A few negatives
As the hotel has become busier it is noticeable the effective operation of the lifts has suffered, you can often spend 3/4 minutes waiting at busy periods, and then the lift will inexplicably stop on several floors. A hassle if your wanting to get to the ground floor from your room on the 64th.
The changing rooms located near the excellent gym, house sauna and steam rooms. However these appear to spend as much time out of service as they are open. Some of the rooms have beautiful balconies, you cannot however access them!! Owing to some quirky Dubai planning regulation apparently?
I wonder, when the second tower opens, if the pool facilities and space will be adequate at busy times?
I'm sure the issues are teething problems and for such a massive hotel, small potatoes.

Room Tip: Rooms on 64/65 th floor have fantastic views
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  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DXBJW, Guest Relations Manager at JW Marriott Marquis Dubai, responded to this review, March 12, 2013
We truly appreciate your loyalty to our hotel! You have seen the hotel evolve from our opening stages, and your valuable feedback assists us in striving to perfect our amenities and services. We also thank you for taking the time to recognize our associates who have undoubtedly created memorable experiences for one of our most valued guests. We hope to welcome you again soon!
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1,251 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dubai
Top Contributor
59 reviews 59 reviews
59 hotel reviews
Reviews in 16 cities Reviews in 16 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed March 4, 2013 via mobile

Great Hotel just open few days officially. Very good service and best breakfast experience ever in Dubai.
Very good outlets for food yet swimming pool area is missing a lot for such Hotel. If you thinking leisure it is not the Hotel.

Stayed March 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DXBJW, Guest Relations Manager at JW Marriott Marquis Dubai, responded to this review, March 5, 2013
Thank you for sharing your candid feedback regarding your recent stay. We strive to cater to our business guests with the many amenities and venues ideal for meetings and large groups. However, should you visit again for leisure, complimentary shuttle service is available to local destinations and beaches and our Concierge team is delighted to coordinate activities within the hotel to ensure an enjoyable stay. We hope to welcome you again soon!
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California
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 3, 2013 via mobile

Excellent staff all the way from front desk to executive lounge. Rooms were huge with excellent view. Executive lounge was awesome the whole 37th floor, many many variety of food, hot breakfast and was open 24 hours. Huge workout place with latest equipments. Five minutes from Metro station. It was sad to leave tallest of tall hotel in the world after one week. Love to visit again.

Stayed February 2013, traveled as a couple
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DXBJW, Guest Relations Manager at JW Marriott Marquis Dubai, responded to this review, March 5, 2013
Thank you so much for sharing your great comments! We look forward to welcoming you again on a future visit to Dubai!
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Canberra, Australia
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 3, 2013

What a fantastic Hotel! The location, staff, amenities and service were all great.
From the moment we checked in with M. Omran the hotel staff were amazing.... the hotel is brand new and the tallest dedicated hotel in the world. My wife and I stayed in a suite and it was immaculate! Included nice spacious living area, dining area, large bathroom with second toilet, coffee machine, and 2 televisions. all lights and electronics including air con can be operated via a remote touch screen. I am very particular with beds.... the bed here was great!

We loved the fact that it was 5 minutes from Dubai Mall and 12 minutes to JBR walk by taxi.
The restaurants and bars serve great food and drinks and a visit to the vault for drinks of an evening is a must.

Room Tip: The suite was amazing!
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DXBJW, Guest Relations Manager at JW Marriott Marquis Dubai, responded to this review, March 5, 2013
Thank you for the wonderful comments! We are pleased to know that you were able to enjoy all of the amenities and features of the hotel - especially the views from the Vault Lounge on the 72nd floor. We hope to welcome you back soon!
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Syosset, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 2, 2013

Just a beautiful hotel...The rooms were spacious and well thought out....The Breakfast had great varieties...Service was impeccable.....The French restaurant(open 24 hours) and the Indian restaurant had very good food....Must not be missed...Very well located

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dhaka City, Bangladesh
Top Contributor
51 reviews 51 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 1, 2013

We had a small business meeting in JW Marriott Marquis Dubai and it was a great experience. Facilities inside are state-of-the earth. Staffs were helpful and foods were good as well. Must try out its restaurant as well as its fantastic view.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 28, 2013

Had gone for a business conference in a large group of 350 people. It was an amazing experience.... starting from the speed and efficiency of checking in, elegant decor of rooms, variety of buffet breakfast, conference arrangements, quality of food and trouble shooting of maintenance personnel. Would highly recommend this hotel to all.

Room Tip: Choose the 71st floor for great views
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Marquis Dubai

Address: Sheikh Zayed Road | Business Bay, Dubai 121000, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Room Service Spa Swimming Pool
Hotel Style:
Ranked #42 of 487 Hotels in Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — JW Marriott Marquis Dubai 5*
Number of rooms: 1608
Official Description (provided by the hotel):
Dubai is a city of awe-inspiring ambition and unsurpassed luxury, home to the world's tallest building, the largest shopping mall, the iconic Palm and now the JW Marriott Marquis Hotel Dubai the worlds tallest hotel. It is a place where dreams come true. Offering a spectrum of business facilities for the most discerning of travelers. It is a brand synonymous with intuitive service and refined taste, a title given only to the finest properties in the Marriott portfolio. Elevated above Dubai's business district, on Sheikh Zayed Road, the JW Marriott Marquis Dubai resides in the Business Bay area. Spread across two iconic towers, the hotel features exceptional event and business facilities, an enticing array of bars and restaurants and the sublime Saray Spa and Health Club. ... more   less 
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