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“Brand new and nice” 5 of 5 stars
Review of JW Marriott Marquis Dubai

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JW Marriott Marquis Dubai
5.0 of 5 Hotel   |   Sheikh Zayed Road | Business Bay, Dubai 121000, United Arab Emirates   |  
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Ranked #42 of 487 Hotels in Dubai
Dubai, United Arab Emirates
Top Contributor
55 reviews 55 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
“Brand new and nice”
5 of 5 stars Reviewed February 2, 2013

This is a brand new hotel in Dubai and I really loved it. Great location close to downtown and business bay and DIFC. Rooms are perfect with all the plugs for all my computer and phone needs. Amazing Indian restaurant called Rang Mahal. The designer of the hotel and the restaurants should receive an award for excellence and good taste. This hotel also has a great night club called VIP Room.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DXBJW, Guest Relations Manager at JW Marriott Marquis Dubai, responded to this review, February 10, 2013
Thank you for the great review! We are very proud of the design and decor of the hotel, and we are pleased to know that you enjoyed the visual splendor & comfort of each space - we'll be sure to pass along the kudos!
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1,251 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (396)
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Jeddah, Saudi Arabia
Top Contributor
114 reviews 114 reviews
56 hotel reviews
Reviews in 29 cities Reviews in 29 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed February 2, 2013

i stayed in this hotel using my Marriott points. The hotel is new and best located in Dubai. Rooms and big and batrooms are bigger. Lights, A/C work through a tablet style remote control. It is officially the tallest hotel in the world. staff are very friendly and great breakfast.

Room Tip: Sheikh Zayed Road facing rooms
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  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DXBJW, Guest Relations Manager at JW Marriott Marquis Dubai, responded to this review, February 10, 2013
Thank you for your loyalty to Marriott and we truly your membership in our Marriott Rewards Program! It is great to know that as a repeat guest of Marriott the JW Marriott Marquis Hotel Dubai has exceeded your expectations. Thank you for your feedback!
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2013

What a great addition to Dubai, the JW Marriott Marquis is a top of the bill hotel, spacious, wonderful design, very helpful staff, and the best Executive Lounge I have seen. Huge, and yet private. Rooms are standard size, but well equiped. Electronic switchboard is complicated. Both the Steak House and the Indian restaurant served excellent food, at the price level you expect in a 5 star hotel. Location is practical for the convention centre, old town, and next door to Dubai Mall.
Great place, will come back.

Room Tip: great views from the higher floors
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 1, 2013

A very nice new hotel. Excellent attention to detail and fantastic service. We arrived at 9am, but had immediate access to our room.

The cocktail bar on the 72nd floor is excellent, as is the indian restaurant. Its a little quiet around the hotel given the surrounding building works, but I expect this hotel and it's facilities will pull in others from around

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worldwide
Top Contributor
69 reviews 69 reviews
34 hotel reviews
Reviews in 24 cities Reviews in 24 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed January 30, 2013

Stayed last night, for 1 night. Found the hotel well located on Sheikh Zayed road and close to the Business Bay Metro station.

This is a wonderful new hotel with a lot of attention to detail. I found all the staff very helpful in all outlets and locations around the property.

Not too far from Dubai Mall for shopping either, if required.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
Top Contributor
75 reviews 75 reviews
28 hotel reviews
Reviews in 30 cities Reviews in 30 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed January 29, 2013

Request for a sea facing room was not granted. We were bitterly disappointment on facing cranes and high rises. After 4 hours bags had not been delivered to our room. An hour later my husband went down personally to bring up the bags, which were standing idly in the foyer!


Personnel at the Concierge desk had not logged in a parcel delivered to the hotel. They eventually located the package when told to search for it.

During the week the plumbing was twice a problem. On one day the basin was clogged and later the floor was flooded. On two successive nights there was an irritating noise from the balcony door, which disturbed my sleep terribly! The engineer indicated that the wind on the balcony door was causing the problem.

A Manager called to apologize for the inconvenience experienced and offered us dinner at a restaurant which we refused.

The first account given to my husband indicated that he still owed money for one night. On closer inspection it revealed that the account belonged to someone else!!! A second account was overstated by 810 Dirhams for room service, which we had definitely not ordered.

No service directory listing restaurants in the hotel, so we made our way to malls on most nights to have a meal.

What a shame for such a beautiful hotel!! The breakfast staff are wonderful, however tables are often stained with the previous meal consumed. The staff and manager in the snack room offered excellent service on the night we had a sandwich there.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lahore
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 28, 2013

I stayed at the JW Marriott Marquis last week for 5 nights and I must say I was very pleasantly surprised. I regularly travel to Dubai and know from experience that a 5 star rating isn't really true in many cases. This hotel has it all, brand new, spacious and well-appointed rooms, a good central location and above all, very good service. It reminds me of Jumeirah Emirates Towers in its heyday as a truly luxurious hotel with all amenities for the business traveler or tourist. Don't miss the views from the pool bar on a balmy evening.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Marquis Dubai

Address: Sheikh Zayed Road | Business Bay, Dubai 121000, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Room Service Spa Swimming Pool
Hotel Style:
Ranked #42 of 487 Hotels in Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — JW Marriott Marquis Dubai 5*
Number of rooms: 1608
Official Description (provided by the hotel):
Dubai is a city of awe-inspiring ambition and unsurpassed luxury, home to the world's tallest building, the largest shopping mall, the iconic Palm and now the JW Marriott Marquis Hotel Dubai the worlds tallest hotel. It is a place where dreams come true. Offering a spectrum of business facilities for the most discerning of travelers. It is a brand synonymous with intuitive service and refined taste, a title given only to the finest properties in the Marriott portfolio. Elevated above Dubai's business district, on Sheikh Zayed Road, the JW Marriott Marquis Dubai resides in the Business Bay area. Spread across two iconic towers, the hotel features exceptional event and business facilities, an enticing array of bars and restaurants and the sublime Saray Spa and Health Club. ... more   less 
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