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“nice hotel,very good location,excellent value for money” 4 of 5 stars
Review of Comfort Inn Hotel

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Comfort Inn Hotel
3.0 of 5 Hotel   |   Rigga Street, Dubai 56352, United Arab Emirates   |  
Hotel amenities
Ranked #209 of 486 Hotels in Dubai
dawa
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“nice hotel,very good location,excellent value for money”
4 of 5 stars Reviewed September 27, 2011

This hotel is very nice, well situated about 3 minutes walk from the metro station.the rooms are very clean but kind of small, the staff is very friendly.
over all it's a great value for money.
would recommend it to every one.

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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105 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Zele, Belgium
Senior Contributor
46 reviews 46 reviews
31 hotel reviews
Reviews in 35 cities Reviews in 35 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 14, 2011

Well equipped hotel appartment reasnably well situated, not too far from emirates mall and ski dubai, but extremely well located to go to jebel ali industrial area

  • Stayed September 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
60 reviews 60 reviews
35 hotel reviews
Reviews in 35 cities Reviews in 35 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed September 1, 2011

My partner and I booked Comfort Inn Hotel for our last night in Dubai as we had an early flight to catch.

Location wise, perfect for getting to the airport cheaply and quickly by taxi.

Staff were friendly and the room was clean though slightly dated and small. It suited our needs, a shower and bed (though very hard!) before catching our flight home.

The pool was shut for repairs when we were there but the hotel is quite central and we were able to easily get to shopping centres by short taxi ride.

We would use this again as an airport hotel, but wouldn't stay if we were planning a few nights in Dubai as it would have been quite uncomfortable after one night.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Western Australia
Senior Contributor
42 reviews 42 reviews
35 hotel reviews
Reviews in 36 cities Reviews in 36 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed May 26, 2010

We booked Comfort Inn for 5 nights on hotelclub.net at the airport, about an hour before we showed up at the hotel. No doubt this contributed to the great confusion and a bit of frustration upon our check-in, since our reservation and paid deposit hadn't yet shown up on their system. When we tried to pay the remainder of the balance, the male receptionist insisted we were paying below their acceptable room rate and asked that we pay more, despite our receipt stating exactly what we should be paying and that we'd already paid the deposit, which did add up to the lowest rate the hotel would accept. We were puzzled by his insistence and failure to understand and honour our receipt. We couldn't convince him for about half an hour, but the exchange was polite enough. He spoke to someone several times on the phone to no avail and we were told the manager wasn't available till the next morning. It was after 11pm and at least, he offered us a room in the end, and told us that we can sort it out tomorrow. This situation caused a bit of stress, but we managed to get a decent night's sleep anyway. Next morning, there was a different, lady receptionist on duty and she immediately told us that everything is fine and sorted. Just a misunderstanding. Phew! We have to say though that the male receptionist remained professional at all times. In fact, all the staff that we encountered were great- very helpful with tour advice, directions etc. They also booked our Desert Safari for us.

We don't have many photos of the hotel and the ones we do have may not be that flattering, but the rooms were very comfortable and clean. Everything worked. The selection of TV channels was good- Foxmovies was very entertaining. Every morning, an English newspaper was left at our door- a free service we were totally impressed by. It's a great way to get some insight into Emirati life and issues. However, construction work was going on outside, near our room, as well as renovation works on the same floor or above, so it got noisy after 8:30am. Two nights later, we were offered a different room on the 5th floor instead of the 7th. We didn't ask for it- maybe there were other people complaining? Anyway, our second room was much less spacious, particularly the bathroom which needed more hanging space. Room service here also came much earlier, at about 9am, which was too early for us. Nevertheless, this room was just as comfortable and clean as the last one.

The location is quite excellent- right in front is the Kadooli supermarket. Around the corner is a small mall, where you can have McDonalds, Pizza Hut, Chinese Palace food etc. Best of all, the Union metro is just a short walk to the right of the hotel- across the street via the hanging bridge. This was so convenient and saved us some money. Also, none of the taxi drivers we encountered had any trouble finding the place.

Despite the check-in issue, which wasn't fully the hotel's fault and was dealt with calmly, we'd definitely come back if we were in Dubai again, because of its combination of price, location, helpful staff, good rooms, and the free daily English newspapers. By the way, Dh$10/hr for the internet is comparable to other hotels, but it's much cheaper around the corner, near the hanging bridge and it's not charged by the hour.

  • Stayed May 2010, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rasht
1 review
3 of 5 stars Reviewed May 21, 2010

we stay 5 night in this hotel rooms are Clean but little . we do n't have any problem with food . lunch and breakfast are without spices and variety of sea food , meat and chicken food be in promise . for 3 hour additional stop in room pay fare of a night 60 US$. immoral reception and bribable personal in hotel . driver , servant and porter are lover of money . good position in city and economical price

  • Stayed May 2009, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Bishkek, Kyrgyzstan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 12, 2010

I booked the hotel through expedia.com (four nights, 300 USD). it said that internet was included. Upon arrival I found out that I had to pay around 3 USD per hour. Complaints to the hotel management remained fruitless (I also complained to expedia.com who gave me a 25 USD voucher as symbolic compensation). The room was ok, though the AC blew directly on my neck when I was sitting at the desk. The shower was a big disgrace, water was luke-warm and towels were stinky. The breakfast is an experience one should not engage into. Better walk to the shopping mall across the street and have a decent coffee there. The hotel is located next to "Union" metro station.

  • Stayed April 2010, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Colorado
Top Contributor
87 reviews 87 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed January 15, 2010

We stayed three nights at this hotel. I wasn't sure how this hotel was going to work out when we first arrived from first impressions, but it was an OK experience overall, and for Dubai, a good value for the money. Our 5th floor room was quiet. The hotel is across the street from a convenience store, and has very easy access to the Metro. It's within walking distance to the Dubai creek. Cab fares in Dubai are very reasonable, so it was relatively inexpensive to go anywhere. Breakfast is very good. There is a small pool on top of the hotel. As a place to shower and sleep while exploring Dubai, it was OK.

  • Stayed December 2009
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Hotel

Address: Rigga Street, Dubai 56352, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Restaurant Room Service Swimming Pool
Hotel Style:
#41 Best Value Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Hotel 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Comfort Hotel Dubai
Comfort Inn Dubai
Dubai Comfort Inn

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