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“Highly recommended for family with kids” 5 of 5 stars
Review of Towers Rotana - Dubai

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Towers Rotana - Dubai
4.0 of 5 Hotel   |   Sheikh Zayed Road | PO Box 30430, Dubai, United Arab Emirates   |  
Hotel amenities
Ranked #107 of 499 Hotels in Dubai
Certificate of Excellence 2014
Nairobi, Kenya
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Highly recommended for family with kids”
5 of 5 stars Reviewed April 22, 2014

We stayed at this hotel for 4 nights. It was our first time in Rotana. We found the the rooms very spacious and well equipped. It's good particularly if one is on a leisure trip with kids. Rotana has a Kids Club on the 07th floor, which is complementary for the guests.

Breakfast is great with varieties ranging from continental to Asian. Fruits and Salads had a separate dedicated counter. We really liked the bakery section with all kinds of cakes, doughnuts, pancakes and waffles. Other stuff I liked in the breakfast menu are pineapple rice (on Sunday), noodles and potato crisps/fried.

It is centrally located along Sheikh Zayed Road with less than 200 meters from the Financial Centre metro station. From this station one can directly reach Emirates Mall, Burj Khalifa/Dubai Mall and other important destinations with less than 10 Dhirams per person for one way.

Hotel has a very good view all along its sides, giving a perfect picture of the Dubai skyline.

Sidhartha Patnaik
Nairobi, Kenya

Room Tip: Corner rooms are large, sunny(in the morning) and spacious
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review, April 23, 2014
Dear Guest,

We sincerely appreciate taking your time to share your detailed review and valued feedback from your recent stay at Towers Rotana Dubai. We are happy to know that you had a great stay at our hotel.

We thank you for your kind remarks to our facilities particularly Kids Club, great breakfast with lots of varieties and a good location of the Hotel. It is always a pleasure for us to get nice comments.

Your valuable feedback, as this will greatly help us to do better in providing good service to exceed our guests’ expectations.

We sincerely hope to be able to welcome you again here at Towers Rotana Dubai.

Sincerely,
Mrad El Khoury
General Manager
Towers Rotana Dubai
Report response as inappropriate
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962 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
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English first
Northallerton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 20, 2014 via mobile

Stayed here with a 18 and 20 year old. Friendly staff, very helpful. Excellent breakfast, lots of choice, different breads and omelettes made on the spot. Pool brilliant very quiet and no fighting over loungers. Best gym I have ever seen. Hotel on busy street but felt very safe, lots of couples wandering round, all in all a fantastic stay. Only one suggestion, would love a roof top bar to relax at night and take in the view .

Stayed April 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review, April 23, 2014
Dear Guest,

We are happy to know that you had a nice stay with us and that the services of our staff met your satisfaction. Thank you for your valuable review and feedback to Towers Rotana Dubai. We have passed on your compliments to the rest of our team, who were very pleased of your gesture. Your kind remarks and valuable feedback will go a long way in motivating our entire team.

It is always a pleasure for us to get nice comments and we are really happy that you appreciate our services and facilities.

We sincerely looking forward to welcome you back again soon

Best regards,
Mrad El Khoury
General Manager
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boracay
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 16, 2014

My wife and I stayed for 4 nights at the hotel and found it very good value for money.

Very well located for the metro and Dubai Mall.

The breakfast buffet was excellent.

The staff extremely curtious, helpful and friendly.

Good hotel, easy to recommend.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review, April 20, 2014
Dear Guest,

We sincerely appreciate taking your time to share your detailed review and valued feedback from your recent stay at Towers Rotana Dubai. We are happy to know that you had a great stay at our hotel and our services met your expectations.

It is always a pleasure for us to get nice comments and we are really happy that you appreciate our services and facilities. Thank you for the kind remarks to our team and for your recommendations to Towers Rotana Dubai.

It is a real pleasure to have you as our guest and we thank you for having choosing us for your stay in Dubai.

Sincerely,
Mrad El Khoury
General Manager
Towers Rotana Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
southport
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 10, 2014 via mobile

Have just stayed at the Towers Rotana for 3 nights and what a great experience it was. We arrived in the early hours and had previously emailed the hotel asking to check in on arrival.Check in was a breeze no problem,professionally and courteously dealt with even in the early hours. We arranged tickets for the horse racing to be collected by hotel again no problem.the hotel is very well presented and the staff are super people to deal with.We recommend this hotel for price,quality and location

Stayed March 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review, April 13, 2014
Dear Guests,

We sincerely appreciate taking your time to share your detailed review and valued feedback from your recent stay at Towers Rotana Dubai. We are happy to know that you had a great stay at our hotel and our services met your expectations.

It is always a pleasure for us to get nice comments and we are really happy that you appreciate our services and facilities. Thank you for the kind remarks to our team and for your recommendations to Towers Rotana Dubai.

It is a real pleasure to have you as our guests and we thank you for having choosing us for your stay in Dubai.

Sincerely,
Mrad El Khoury
General Manager
Towers Rotana Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 28, 2014

i will not rate the hotel itself but here what happened i woke up only 30 mins before my flight so i was in hurry , i told the hotel receptionist , sadly i missed my flight .... then everything happened so fast the hotel ended check out in 3 mins, they showed a true care , they stopped a taxi for me and PAID FOR MY TAXI TO AIRPORT and wished me best of luck and they were very interested that i can catch my flight so it took only 20 mins since the checout process to be in the airport , Yes i missed the flight but i really appreciate the hotel behavior and i am not sure if any other hotel will do the same in those cases ..

I would love to thank the hotel , Thank you Rotana Towers

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review, March 30, 2014
Dear Mr. Hesham,

Thank you very much for the kind feedback to Towers Rotana Dubai. It is always a pleasure for us to get nice comments and we are really happy that you appreciate our services and facilities. Thank you for the kind remarks to our team.

You are always welcome to come again at Towers Rotana Dubai.

Sincerely,
Mrad El Khoury
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 26, 2014

I will just say :Thank you Towers Rotana.
To start : check in fast efficient
Stay: excellent , no problems at all , all facilities from cleaning the room daily to bed making towards the night.
Fantastic nice clean pool located at the 6th floor.
Check out :..... just that
Location close to train station (Financial Centre) , Downtown Dubai
Revisit again ? YES!
Recommend ? YES YES

Room Tip: Ask for a room with a view towards Down-town Dubai if you like skyscrapers , or towards the sea if...
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review, March 27, 2014
Dear Guests,

We sincerely appreciate taking your time to share your detailed review and valued feedback from your recent stay at Towers Rotana Dubai. We are happy to know that you had a fantastic stay at our hotel and our services met your expectations.

It is always a pleasure for us to get nice comments and we are really happy that you appreciate our services and facilities.

It is a real pleasure to have you as our guests and we thank you for having choosing us for your stay in Dubai.

Sincerely,
Mrad El Khoury
General Manager
Towers Rotana Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ras Al Khaimah, United Arab Emirates
Top Contributor
83 reviews 83 reviews
44 hotel reviews
Reviews in 41 cities Reviews in 41 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed March 26, 2014

We stayed here while visiting Dubai for a weekend break. Being half way between Dubai Marina and Downtown Dubai the location of the hotel is ideal for visiting most parts of the City. Check-in was swift and within 10 x mins we were in our room. The room was very small but had all of the facilities you would expect of a Rotana Hotel. The view was non-existent looking directly into the building next door. The bathroom again was tiny, with the door touching the basins when fully opened. Again all the facilities are provided as you would expect.

The highlight of this hotel was the bar (Long Bar) a very large bar located in the basement of the building, it provided a happy hour (12:00pm to 12:00 am!!!) the bar food was excellent and if you are looking for a lively place to relax in the evenings without too much effort then I would recommend this Hotel.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review, March 27, 2014
Dear Mr. Damian,

We truly appreciate you as our valued guest and glad to know that you enjoy your stay with us. Thank you very much for the kind review to our hotel. It is always a pleasure for us to get nice comments and we are really happy that you appreciate our services and facilities.

It was really a pleasure for us having you as our guest, and we always have the delight of welcoming you again here at Towers Rotana Dubai.

Sincerely,
Mrad El Khoury
General Manager
Towers Rotana Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Towers Rotana - Dubai

Address: Sheikh Zayed Road | PO Box 30430, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#65 Family Hotel in Dubai
#81 Romantic Hotel in Dubai
#97 Luxury Hotel in Dubai
#100 Business Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Towers Rotana - Dubai 4*
Number of rooms: 360
Official Description (provided by the hotel):
Тауэрс Ротана удобно расположен в центре города, на известном дубаиском шоссе Шеиха Заеда. Отель отличается прекрасным видом на Персидскии залив и легким доступом ко всем основным достопримечательностям этого процветающего мегаполиса - находясь рядом с Бурдж-Халифои (самым высоким зданием в мире), станциеи метро "Financial Centre", в 20 минутах езды от Дубаиского международного аэропорта и всего в 5 минутах от золотых песков пляжа Джумеира. Отель "Тауэрс Ротана - Дубаи" предлагает к услугам гостеи 360 номеров и люксов. Оформленные с учетом удобства и элегантности, все номера являются воплощением комфорта. Современное бизнес-оборудование и 9 залов заседании предлагают все необходимое для того, чтобы удовлетворить Ваши требования. Также в отеле есть открытыи плавательныи бассеин с регулируемои температурои, расположенныи на солнечнои террасе с видом на пляжи Джумеиры, современныи оздоровительныи фитнес-клуб Бодилаинз с полностью оснащенным тренажерным залом, оборудованием для тренировки сердечно-сосудистои системы и тренировок с отягощениями, паровая баня, сауна, джакузи. ... more   less 
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Also Known As:
Towers Rotana - Dubai Hotel Dubai
Hotel Rotana Dubai
Towers Rotana Hotel Dubai

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