We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great value for money” 4 of 5 stars
Review of Towers Rotana - Dubai

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Towers Rotana - Dubai to your Saves list
Towers Rotana - Dubai
4.0 of 5 Hotel   |   Sheikh Zayed Road | PO Box 30430, Dubai, United Arab Emirates   |  
Hotel amenities
Ranked #95 of 487 Hotels in Dubai
Abu Dhabi, United Arab Emirates
Top Contributor
113 reviews 113 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
51 helpful votes 51 helpful votes
“Great value for money”
4 of 5 stars Reviewed December 16, 2013

The hotel is well located with easy access to the DIFC and the Dubai Mall area. If you managed to book a discounted rare, the rooms would offer a great value for money. Rooms are well equipped, sleep quality is very good, and selection of TV channels is above average. A few tips:
1) ask for rooms with sea view
2) book a deluxe room (they have a fun extra couch by the window pictured below)
3) avoid being close to the rotana club on the 24th floor as it get noisy there
4) expect some tight bathrooms (pictured below)

Room Tip: Book a deluxe room and avoid the 24th
See more room tips
  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review, December 18, 2013
Dear Guest,

Thank you for staying with us and for taking the time to share your enjoyable stay at Towers Rotana Dubai. We are happy that you had a pleasant stay and you like the room we provided to you. We are grateful for your nice comments and recommendations for great value for money, good location and easy access to your destinations. We truly appreciate your kind review to our services and facilities. It is always a pleasure to welcome you again.

Sincerely,
Mrad El Khoury
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

865 reviews from our community

Traveler rating
    385
    370
    80
    18
    12
See reviews for
117
318
63
229
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Ashbourne, United Kingdom
Top Contributor
122 reviews 122 reviews
25 hotel reviews
Reviews in 46 cities Reviews in 46 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed December 14, 2013

I was organising a trade fair at the Dubai Expo Centre and this hotel was spot on location wise as it was only two very short stops on the excellent metro system.

My room was very pleasant on the 21st floor and thankfully was at the rear overlooking the sea in the distant, but more importantly quiet. The bed was extremely comfortable and the room spacious with quiet air conditioning. The standard of housekeeping was excellent and the turndown service a pleasant surprise. The water pressure in the bathroom was poor and it took a long time to draw a bath and the shower was also weak.

I asked for the safe to be mended twice, but this was not repaired or reset.

Breakfast was extra and offered a varied choice. I also ate in the lobby coffee shop which was pleasant. I also ate in the main restaurant Teatro, which was very good. The Long Bar is not particularly pleasant and seems to be a local drinking hole and I suspect a bit of a melting pot. The food served in the Long Bar was good.

I paid a reasonable price for my room through a comparison site. My colleagues through a travel agent paid nearly double the amount. Also watch for extras.

Overall an excellent hotel in a superb location close to the metro and therefore all Dubai has to offer.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review, December 16, 2013
Dear Guest,

Thank you for staying with us and for taking the time to write a detailed review of Towers Rotana Dubai. We are happy that you enjoyed your stay. We greatly appreciate your kind comments of excellent hotel in a superb location. We are happy that you like the room in the 21st floor we provided on your stay, and had a pleasant stay for its ambience, view and the comfortable bed.

We have noted your kind feedback with regards to the water pressure and the shower as well as the safe in your room. We thank you for these feedback which will help us improve in the areas mentioned.

We would also like to express our sincere thanks for your appreciation to our services and facilities, to our breakfast choices, coffee shop, Long's Bar and Teatro. We are very pleased of your kind remarks.

It will always be a pleasure to welcome you again.

Sincerely,
Mrad El Khoury
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 12, 2013

Impressive hotel with stunning room (try for upper level to improve view - although dust and heat can obstruct view depending on time of travel). Unobtrusive but superior service and great restaurant. Helpful desk staff.
Melting pot of nationalities makes for interesting stay. easy to get taxi outside and not far to airport. rail close by helps when visiting in summer as temps were constantly over 35 even at midnight!

Stayed August 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review, December 14, 2013
Dear Guests,

We are happy that you had a nice stay with us. Thank you for your recent stay and for sharing your kind review of Towers Rotana Dubai. We are glad that you like the hotel location and it has made your sight seeing very convenient. We are very pleased of your impressive comments to our hotel. It is always a pleasure to get kind feedback that will help us aware on the actual experience of our guest. You are always welcome to come again.

Sincerely,
Mrad El Khoury
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 12, 2013

On busy Sheikh Zayed Road but 2 mins from Financial Centre metro station so good to get around although taxi's are cheap. We had a suite on 7th floor looking towards the sea, very spacious. Complimentary tea & coffee & bottled water. Breakfast was plentiful with choice of fruit, cereals, meat, cheeses & hot selection. Had pre dinner drinks in Longs Bar. - worth a visit. Another bonus is the pool which is at the back of the Hotel on the 6th floor of an adjoining building. There's a bar is you want a drink. Close to Restaurants & Coffee Shops & several Supermarkets. Good Hotel & friendly staff would stay again.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review, December 14, 2013
Dear Guest,

Thank you for staying with us and for taking the time to share your experience from your recent stay with us. We are happy that you had a nice stay and have enjoyed our services and facilities. We are very pleased of your kind feedback to the hotel and with your kind remarks to our friendly staff. Thank you very much for your recommendations. It will always be a pleasure to have you as our guest and we look forward to the opportunity of welcoming you again.

Sincerely,
Mrad El Khoury
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tulum, Mexico
1 review
3 of 5 stars Reviewed December 9, 2013

Good hotel , friendly staff, clean room, the only minus is no free wifi. The toilets are small. but still ok
Breakfast not included but is ok anyway,cause we ate breakfast downtown or nearby coffeshop...
The location is good to the excursion whe took, is just nearby the skytrain station..

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review, December 10, 2013
Dear Guest,

Thank you for staying with us and for your kind review to our hotel. We truly appreciate your kind remarks to the friendly and helpful service by our team. We are happy that you like the room we provided for your stay, and our hotel location. Thank you for your valuable feedback which is really important to us in helping to improve the quality of our services and facilities, as this will greatly assist us to do better in providing good service to exceed our guests’ expectations.

We sincerely hope to be able to welcome you again here at Towers Rotana Dubai.

Best regards,
Mrad El Khoury
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darwin, Australia
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed December 6, 2013

We enjoyed our stay at Towers Rotana. Convenient room with large cozy bed and a cute sofa-in-window area with views of the main road. no noise. coffee tea making facilities included. the bathroom was okay, but the amenities could be of higher standard. Only the room card keys drove me nuts as the were working just sporadically.
We booked the Rotana Club offer which is an excellent choice with an extra room for breakfast and complimentary afternoon tea and sandwiches at a higher floor with nice views and relaxing atmosphere as well as a small business corner with two computers if you haven't got your devices with you.
Additional plus is the bar downstairs where - for a westener - you also get beers and .....
The roof top open air pool next door was alright, clean and a nice hang out after a shopping tour in the malls, snacks and drinks were served on site and fitness room next door is free for guests to use.
Excellent breakfast selection at the main area with really lovely and helpful staff.
Also the concierge services were of great value, expecially the up to date information and taxi arrangements for the camel races early morning.
Convenient location to the subway (next station just 3 min walk) as well as the beach (taxi, shuttle or walking 30?min). Sometimes it was just a bit tricky to get a taxi.
Maybe we stay there again next time.

Room Tip: the higher up the better the views.
See more room tips
  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review, December 8, 2013
Dear Guest,

Thank you for your recent stay with us and for taking your valuable time to write a detailed review of Towers Rotana Dubai. We are pleased to know that you had an enjoyable stay with us and were happy for the Club Rotana room we provided, with coffee tea making facilities and the included Club Lounge benefits such as breakfast, afternoon tea and sandwiches, and the business corner.

Thank you for your nice comments to our Long's Bar, we are glad that you enjoyed the drinks we serve. We are happy that you like our roof top outdoor swimming pool. Thank you for the nice comments to our breakfast selection as excellent with lovely and helpful staff. We truly appreciate and very thankful for your nice comments, especially to our Concierge services who are very pleased of your great value kind remarks.

We are happy that you like our location and that our hotel a convenient place. We also thank you for you constructive feedback with regards to our amenities and the room card key, which will make us aware on the actual guests' experience that will help us improve the quality of our services and facilities and ensure total guest satisfaction.

You are always welcome to come again at Towers Rotana Dubai.

Sincerely,

Mrad El Khoury
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 5, 2013

Friendly and helpful staff, spacious and clean rooms, good location right next to Metro station. Plenty of coffee shops, supermarkets nearby.

Only downside if the false advertising on their website of free internet in the lobby. You only get access to a few selected sites, mostly airlines, for everything else you are charged.

  • Stayed December 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review, December 8, 2013
Dear Guest,

Thank you for staying with us and for your kind review to our hotel. We truly appreciate your kind remarks to the friendly and helpful service by our team. We are happy that you like the room we provided for your stay, and our hotel location. Thank you for your valuable feedback which is really important to us in helping to improve the quality of our services and facilities, as this will greatly assist us to do better in providing good service to exceed our guests’ expectations.

We sincerely hope to be able to welcome you again here at Towers Rotana Dubai.

Best regards,
Mrad El Khoury
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Towers Rotana - Dubai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Towers Rotana - Dubai

Address: Sheikh Zayed Road | PO Box 30430, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#80 Family Hotel in Dubai
#82 Luxury Hotel in Dubai
#83 Business Hotel in Dubai
#83 Romantic Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Towers Rotana - Dubai 4*
Number of rooms: 360
Official Description (provided by the hotel):
Towers Rotana is ideally located in the heart of Dubai's new residential and business activities center. Minutes away from the Internet city and within twenty kilometers of Jebel Ali Freezone, the hotel is linked to the express highway connection, Dubai Int'l Airport, and it is five minutes from the prestigious Jumeirah Beach. Towers Rotana has achieved the following awards: Best Hotel Chain in the Middle East, Best Food and Beverage outlet in the Middle East: TEATRO Platinum Award for the Best Business and Corporate Hotel for 4 star category, Platinum Award for the Best Environmental Hotel in the 4 star category. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Agoda, Despegar.com, Asiatravel.com Holdings, EasyToBook, BookIt.com, Odigeo and Tingo so you can book your Towers Rotana - Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Towers Rotana - Dubai Hotel Dubai
Hotel Rotana Dubai
Towers Rotana Hotel Dubai

Owners: What's your side of the story?

If you own or manage Towers Rotana - Dubai, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.