We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Hotel” 5 of 5 stars
Review of Fairmont Dubai

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Fairmont Dubai to your Saves list
Fairmont Dubai
5.0 of 5 Hotel   |   Sheikh Zayed Road | P.O. Box 97555, Dubai, United Arab Emirates   |  
Hotel amenities
Ranked #95 of 486 Hotels in Dubai
Aberdeen, Scotland
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Excellent Hotel”
5 of 5 stars Reviewed November 13, 2007

The Fairmont was absolutely fantastic. The staff were very pleasant and extremely helpful. The Spectrum on One restaurant is truly amazing with a wide selection of different types of food. The sunrise and sunset swimming pools are very well kept and are relatively quiet. I had a relaxing massage at the Willow Stream Spa, which was absolutely wonderful. I would strongly recommend this hotel for anyone visiting Dubai.

  • Liked — Helpful staff and wonderful restaurants
  • Disliked — Nothing - it was all fantastic!
  • Stayed November 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

645 reviews from our community

Traveler rating
    344
    201
    61
    22
    17
See reviews for
80
135
57
287
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Lagos
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 10, 2007

It took me almost a month of reading various reviews on almost all the 5 star hotels in Dubai before I finally settled for Fairmont Hotel and am glad I did. I travelled to dubai with my husband and 2 sons ( ages 9 and 4) for 4 nights at the end of July. We stayed in a one bedroom suite- the living room was very spacious, bedroom was same, bathroom was sheer luxury-it had everything a 5 star hotel should. The children loved the hotel! very friendly staff especially the door staff. Breakfast was delicious and we could never finish it. All in all, Fairmont hotel is trully a five star hotel. There is not much for kids to do- so while I will definitely stay in Fairmont again on a business trip, I may try out of the hotels in Jumerah for another family holiday.

  • Liked — The suite, friendly staff and fast room service delivery
  • Disliked — More of a business hotel than family hotel
  • Stayed July 2007, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 13, 2007

I stayed at the Fairmont for a week in July while on business. The hotel has a beautiful façade and a grand lobby. It also has a good selection of restaurants. The rooms though were not up to par. I was expecting more compared to other five star hotels I have stayed at in Dubai. Housekeeping was not paying attention to details. One day they forgot to clean the drain in the shower. Also the furniture in the room was starting to get a rundown look. The hotel needs to start renovating the rooms. The location is great if you are on business and it was very easy to get a taxi. The internet charges were ridiculous. I think for the amount I paid for internet access for 24 hours I could get a month’s access on subscription. Overall you could get better value for the price you pay at the Fairmont in Dubai.

  • Liked — Location
  • Disliked — Rundown room
  • Stayed July 2007, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne. Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 10, 2007

Stayed in this hotel for a three night stop over. Just superb! The hotel itself is very nice (yes there are nicer ones in dubai), but the service from beginning to end was superb! My only issue (if any) was maybe the restaurant could be better - still nice - but better. Very friendly staff, great beds, great breakfast and very central location.

  • Stayed August 2005, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham UK
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
Reviews in 20 cities Reviews in 20 cities
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed July 5, 2007

Not much to say except this is the 3rd time I have stayed at the Fairmont - actions speak louder then words...

The Fairmont is quite expensive, but you get what you pay for - excellent service - this is a grand hotel that is very welcoming.

Despite staying in a smoking room the ioniser was excellent and the smell was negible.

Would certainly stay here again (again).

  • Liked — Service and the Welcome.
  • Disliked — Pricey (but worth it!)
  • Stayed May 2007, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
74 reviews 74 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed May 27, 2007

We stayed for three nights at the end of April after checking the range of hotels out on Tripadvisor. Last year we had stayed at the Sofitel which was very average.

Staff are excellent and could not be more helpful. Especially the junior staff like waiters, front door boys and room staff.

We can recommend the Japanese cafe on the ground floor for a quick meal, the italian restaurant on the pool floor and the grill.

Our only problem is that we had been given a room with a interconnecting door to another suite. The door was locked but it did not keep out the noise between 3AM to 6AM. Luckily the next door guests left after one night.

All Dubai hotels seem expensive and the Fairmont cost us A$570 a night including breakfast and with free internet. This rate was through our travel agent as the hotel web site was more expensive most unusual.

  • Liked — very good service from all levels of staff
  • Disliked — party noise from inter connecting room
  • Stayed April 2007, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LONDON
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed April 20, 2007

We stayed at The Fairmont for 5 nights over Easter. Never been to Dubai and was curious to see what all the fuss was about! I researched the hotel thru Trip advisor and we were very pleased with what we got!

Beautiful hotel, immaculatley kept in every aspect.The rooms are large, we were on the 27th floor with a sea & city view.Marble bathroms with Miller Harris products,robes and slippers all that you would expect from a 5 star hotel. All the staff were fantastic, smiling all the time and nothing was too much trouble for them. For example I sneezed at the pool one day, next minute September the poll boy brought me a box of tissues, thats what I call service. Only at Reids Palace in Maderia have I had that level of service!!

We stayed by the pool every day,I am a total sun worshipper and had choosen this hotel as no one had complained about the sun leaving the pool at 3 or 4pm. I was a little stressed the first day when we arrived to see a very small pool and no sun loungers available! I was then told to go to the Sunset pool (we were at the Sunrise) and the sun would be around at 1pm! This was the only day we had a lounger issue!

The first night we had dinner in the hotel, I had done some research and one helpful "Tripper" had posted the complete "Dubia Time Out" best restuarant . As the best Global was at "The Fairmont" we decided to try.A little disapointing,possible too much choice, rather over welming.We ordered a "Fruits de Mer" which tasted of fishy cotton wool,not really the hotels fault, sometimes these over grown prawns etc look fantastic but the taste is certainly no senstion!!

The second night we went to the best Latin American restaurant at The Jumeriah beach, cant remember its name as it was not a very memorable meal! It was at that point we decided to give up on 5 star hotel restaurants!

The Souk Medinat had a great Lebanese Restaurant which I would recommend,it was memorable but sorry cant remeber the name! You can have Shisha pipes ( hubbly bubbly) there which is rather fun.

Off course we went to The Mall of the Emeriates, just to see what all the fuss was about.Very impressive,but I was not in the shopping mood (lucky husband)

We also visited the Emirates Tower for cocktails, very good, excellent view. we were too late for bar at The Grosvenor House and The Buddah bar was closed for a private party!

We coulnt get a reservation at "Al Burg Arab" yes I know i said I was done with 5 stars but this was 7 stars so it does not count!

The Gold Souk was a waste of time, tacky, tatty shops selling rubbish unless you like cheap gold that is!



In a nut shell, Dubai is very interesting,great hotels, good shops, fantastic weather . The shopping is good but no better than London or New York, I guess if you dont live in either of these cities then it is great. Its not a bargin place to shop, tax free or not!. I would certainly visit again. Next time I would stay nearer the beach , now I know my way around the place. I would certainly stay at The Fairmont is I was passing thru for a day or two, as it is close to the airport.

  • Liked — The cleanliness
  • Disliked — Nothing
  • Stayed April 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Fairmont Dubai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairmont Dubai

Address: Sheikh Zayed Road | P.O. Box 97555, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#53 Spa Hotel in Dubai
#55 Business Hotel in Dubai
#78 Romantic Hotel in Dubai
#84 Luxury Hotel in Dubai
#101 Family Hotel in Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Fairmont Dubai 5*
Number of rooms: 394
Official Description (provided by the hotel):
A unique blend of contemporary design and urban chic, Fairmont Dubai hotel is an icon in the financial heart of the city. Designed with business in mind, this multi-use complex is just minutes from Dubai's key attractions, shopping facilities, golf clubs and beaches and is directly linked to the Dubai International Convention Centre (Dubai World Trade Centre) by a dedicated covered walkway as well as linked to the Dubai metro system with direct service to the Dubai International Airport (Terminal 1 and 3). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Agoda, Cheap Tickets, Despegar.com, Travelocity, Odigeo and Tingo so you can book your Fairmont Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont Dubai Hotel Dubai
Dubai Fairmont
Fairmont Hotel Dubai

Owners: What's your side of the story?

If you own or manage Fairmont Dubai, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.