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“not suggestable for couples / families” 2 of 5 stars
Review of Palm Beach Hotel

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Palm Beach Hotel
3.0 of 5 Hotel   |   Khalid Bin Al Walid Rd, Dubai, United Arab Emirates   |  
Hotel amenities
Ranked #381 of 499 Hotels in Dubai
Ahmedabad, India
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
“not suggestable for couples / families”
2 of 5 stars Reviewed March 16, 2012

I stayed here in June, 2010 alongwith a few friends. We were looking for budget accomodation and so selected this property. But what we were not aware of is that it had a Indian Dance Bar and an African Dance club within it's premises - the main reason why this hotel is not suggestible for families.

Rooms were ok, nothing to complain about really. Bathrooms were ok too, they were clean.

But service left a lot to be desired. Twice it happened that during breakfast, when we were filling our plates from the buffet, the staff just ignored us and started to remove the food. It's true that breakfast is served till 10 AM, but who would like someone lifting off the food when we are standing right in front of them.

Again the next day, we ordered some glasses to our room. The waiter came to our and informed that they had kept a couple of glasses in each room. When we informed them that those glasses were already used and dirty, he simply took the glasses to the bathroom, cleaned them with his hands and gave it back to us (which was just disgusting)

Overall try to avoid this property, but if you must stay here due to your budget, do not expect 3*** service.

  • Stayed June 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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80 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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dubai
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 1, 2012

My firend had booked hotel thru Jet Airways package and was staying in the hotel.
I visited the hotel to meet him, i was surpirsed they didnt offer any parking and told me they give parking to people visiting restaurant of their cheap Indian Dance Bar or African Pickup joint.
With difficulty i managed to get the parking somewhat far, receiptions stopped me from approaching lift and asked me to deposit my ID inorder to visit the guest staying in hotel. When i requested for receipt for my ID he misbehaved and threatened to call security. He behaved very rude and infact humilated me and said i am illegal resident of UAE.
It was shocking service/approach of the front office staff.
My friend reported the same to Jet Airways cordinator very next day and she refused to take any action and just gave cool reply she will refer to concerned department.

It was awfull, Guest who expect to be disrespected please book your room in the hote.

  • Stayed January 2012, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 28, 2012

anybody looking for fancy things in a hotel will be disappointed with this hotel.but it is a very conveniently located neat and clean hotel in dubai at a very reasonable price.they have a couple of good nightclubs also for those who want to experience nightlife of dubai.reception is professional without being friendly.when i asked them for a toothpaste in my bathroom,they said it would cost 5 dirham.what they sent was a combo pack of a toothbrush and a toothpaste which was finished after two applications.i did not need the toothbrush anyways.breakfast was mediocre.i suggest people should eat less at the hotel and eat at one of the many wonderful eating joints nearby.buses are availabe just outside the hotel.metro station is a ten minute walk away near burjuman mall
all in all a no frills good budget hotel,enjoy dubai and have a good night sleep in your room at palm beach

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Talcher
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed January 20, 2012

I booked the room through travel Agency .When we arrived at the hotel in the first week of Dec 2011,we were surprised to see the small sized property. .I could guess there itself the standard of the hotel.It was small.Front desk staff were brusque,unhelpful.rooms are small,bathroom was dirty.Surprisingly they didnot provide the basic needs like coffee maker,bathrobes,sleepers,Toiletries were a small soap(size of a coin INR) and a small pouch of shampoo.Thats all!!even there is no temperature control.Either you have to switch of the AC or bear the shivering chill.
The only saving grace was excellent location and ok Buffet breakfast.

  • Stayed December 2011, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CALICUT
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 12, 2011

An average hotel,only advantage is the location, the heart of Bur Dubai, old Dubai and many old firms stil have their offices in Bur Dubai, in addition to it's proximity to areas like Meena Bazar, Shindagha, Hindu temple , to name a few. The hotel has a bar, in addition to the two restaurants. The rooms are small, but well maintained. Many rooms have a small window only, and it's difficult even to look out..

  • Stayed December 2010, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chennai
Top Contributor
50 reviews 50 reviews
37 hotel reviews
Reviews in 19 cities Reviews in 19 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed October 19, 2011

I stayed there 4 nights and location is very good. Needs lots of professionalism in their operations. Buffet breakfast quality is average and very limited choice. Like most of the hotels not working toasters, no water, not cup for coffee, unfilled juice/milk and uncleaned tables. But due to its location it attracts lots of people.

  • Stayed September 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 2, 2011

I didn't stay very long; therefore, I am not able to give a very thorough review. However, my brief stay (lasting about 5 hours) was not pleasant. The staff was very pleasant and helpful, but the room wasn't as pleasant. I opened the door to use the restroom and saw a cockroach. After the staff sprayed bug spray, roaches were everywhere. Peeved and restless, I drove to another hotel and booked a room. I didn't expect "5-star" quality for the price, but I did expect to have a better experience.

  • Stayed August 2011, traveled solo
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palm Beach Hotel

Address: Khalid Bin Al Walid Rd, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #381 of 499 Hotels in Dubai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Palm Beach Hotel 3*
Number of rooms: 76
Reservation Options:
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Also Known As:
Palm Beach Rotana Hotel
Palm Beach Hotel Dubai
Palm Beach Rotana Inn Dubai
Palm Beach Dubai

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