We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“WOW” 5 of 5 stars
Review of Hilton Dubai Jumeirah Resort

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Hilton Dubai Jumeirah Resort to your Saves list
Hilton Dubai Jumeirah Resort
5.0 of 5 Hotel   |   Jumeirah Beach Road | PO Box 2431, Dubai, United Arab Emirates (The Marina)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
30% off Bed & Breakfast
Ranked #110 of 499 Hotels in Dubai
Boston, MA, USA
Top Contributor
87 reviews 87 reviews
68 hotel reviews
Reviews in 67 cities Reviews in 67 cities
46 helpful votes 46 helpful votes
“WOW”
5 of 5 stars Reviewed December 15, 2012

This is a great hotel in a perfect location...all of the reviews are correct..we enjoyed our stay here.. they are very organized and everything has been thought of to please their guests...we had a very early morning flight (3 am) out of Dubai, they not only let you store your bags and use all of the facilities ...they also let you use the spa to shower in...they give you a locker, towel, soap, shampoo,body lotion, hair dryer and etc...thank you Hilton for a wonderful stay

Room Tip: There is a lot of construction on both sides of the hotel...what will happen to views when the work...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3,081 reviews from our community

Traveler rating
    1,840
    846
    229
    93
    73
See reviews for
742
1,204
119
347
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (643)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Geneva, Geneve, Switzerland
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 14, 2012

Located in the best Dubai area for sea, beach and relaxing,, the hotel is probably not the most fancy one and modern but it s indeed on the right spot in Jumeirah, near to MArina Bay , restaurant and so on ! I received an upgrade on executive floor, room so indeed i was more the happy with my room. Breakfast at the lounge and rink are more than satisfactory and staff is friendly. No doubts my choice for my next stay in Dubai

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 14, 2012

Having booked 6 months in advance I was slightly concerned when an email from the hotel received a week before our arrival warned there was construction work affecting some of the views. In reality the construction was barely noticeable. What I liked about the hotel was it wasn't in amongst the skyscrapers but stood alone on the beach merely 10 floors high. The ongoing construction around suggests there will be neighbouring hotels in the near future.
Prior to arriving I had contacted the hotel to arrange airport transfers. I was pleasantly surprised that these were offered as complimentary. I also requested an early check in if possible as our flight landed at 8.30.
The only hiccup during our 4 day stay was there was no driver to meet us at the airport as arranged - not a great start in the land of 'service is king' I'd heard so much about. I rang the hotel and was half hearted.y apologised to and told the driver could not make it but if I got a taxi to the hotel the fare would be reimbursed.
Once at check in the top service kicked in. Within minutes of mentioning the car incident I had the cash in my hand and the staff were genuinely apologetic. We were offered a free meal in the hotel as an apology. We chose to upgrade to a suite and were given a fabulous room overlooking the swimming pool and beach. We were invited to have breakfast in the executive lounge whilst the room was prepared and we eventually had access tot the room by 12 which was 2 hours ahead of the published check in time.
The general standard of service during our stay was exceptional from everyone - concierge, luggage, waiters, cleaners, reception.
As we had arrived on a Friday we decided to have an afternoon brunch (the thing to do on a Friday apparently). The Bice Italian restaurant in the hotel was recommended on several sites. It was amazing! We chose the 'with alcohol' option (which turned out to be unlimited). The quality of the food was first class. If anything there was too much of it but we had a good go as it was too nice not to. The service was again first class as was the ambience and surroundings. It was a leisurely and most enjoyable 2 hours.
On the Saturday evening we tried another restaurant in the hotel. The Pacenga is a South American steak restaurant. Again the service and food was top drawer. We chose to sit inside and it was fairly quiet with only 2 other tables being used. Outside may have been a better choice. There was live music inside which was rather wasted on a virtually empty venue.
On the Sunday evening we used our free meal offer at the Oceana restaurant. This is a self service buffet style although there are chefs on hand to cook fresh dishes on request. Again, very friendly and conversational. The food was good but the restaurant lacked the stylish qualities of the other two we had tried.
One of the benefits of the room we had chosen was the executive lounge. This is open for breakfast, afternoon tea and evening drinks - all complimentary.
The pool and beach are ideal with plenty of sunned availability.
As we had a late flight home we were offered a late check out which was helpful. There were no issues with the airport transfer and it finished off our stay perfectly.
Apart from the initial hiccup we could not fault the hotel. Fabulous first stay in Dubai and I would gladly stay here again.

Room Tip: A poolside room will give you views of the Atlantis and Burgh Al Arab in the distance.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
1 review
3 of 5 stars Reviewed December 10, 2012

I checked in last night and it was the typical experience. I have been very loyal to Hilton for 12 years. I have stayed in Hiltons in Sydney, Melbourne, Auckland, USA, Switzerland, London, Frankfurt, numerous German locations, Sweden, and Canada. With that being said, my loyalty was not even recognized at this location in Dubai.
Our company has 10 reservations for 5+ days this week, 1 conference room and potentially a numerous expense to be paid here. "we are completely booked with NO extra rooms. The next sentence "upgrade available for "300+ dirhams".
Internet access (included) nor was access to the executive lounge was offered. This is totally different that what we would have been offered at the JW Marriot or the Hyatt.

The Kind Deluxe room is okay, however the bathroom is very small. My loyalty will be re-evaluated upon my return to the states next week.

Room Tip: Tower view is noisy.
See more room tips
  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adel A, Guest Relations Manager at Hilton Dubai Jumeirah Resort, responded to this review, December 19, 2012
Dear Guest,

Thank you for posting a review following to your recent stay with us.

We really appreciate for having the time to meet our Guest Relation Officer and for giving us the opportunity to discuss and rectify whatever inconvenienced you have experience during your stay.

We want to ensure you that we delivered our services fully to your expectations while in house.

Hope that we make your stay enjoyable and as we all look forward to welcoming you again at the Hilton Dubai Jumeirah Resort in the nearest future.

Kind regards,
Adel Ashry
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
89 reviews 89 reviews
80 hotel reviews
Reviews in 75 cities Reviews in 75 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed December 8, 2012

My family arrived at this hotel as 2am and were given a very late checkout to compensate as we had a late flight he following evening. There were 3 of us and we were given a wonderful suite upgrade, being Diamond members, to accommodate us all. Breakfast was very good- everything you could want. Lovely resort and in a buzzy area around the property filled with small shops, cafes and people and streatching about a kilometre. Delightful place to stay.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 7, 2012

Great location,beach and staff, Hilton has excelled and have a gem in Dubai, the housekeeping staff did a wonderful job and were so friendly, nothing was too much trouble.
The Walk was amazing , the area had an eclectic mix of cafes, Resturant's and shops, the lively night life and atmosphere was captivating and excellent value.

Room Tip: Gulf View Rooms are both quiet and very comfortable with great views.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 7, 2012

This was our fourth visit to the Hilton Jumeirah, and we can say without doubt our favourite in Dubai. We have stayed in Dubai over the past 20 years, 24 times in many of the notable Hotels.
The staff at the Hilton are superb and the dining as good as it gets as they cater for all tastes. Wonderful location, nice evening walks, five star beach and pool. We are returning in Feburary !

Room Tip: Choose a room with sea view facing East and you will get the late Sun from 4pm on. Bed head on the S...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Hilton Dubai Jumeirah Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Dubai Jumeirah Resort

Address: Jumeirah Beach Road | PO Box 2431, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#31 On the Beach Hotel in Dubai
#78 Business Hotel in Dubai
#87 Romantic Hotel in Dubai
#96 Family Hotel in Dubai
#101 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Dubai Jumeirah Resort 5*
Number of rooms: 389
Official Description (provided by the hotel):
This 5-star Hilton resort hotel is located on Dubai's famous Jumeirah Beach and ‘The Walk’ boulevard offering guests endless shopping, dining, and leisure activities. Its swimming pool is set within charming palm tree gardens bordering a private beach with sun loungers and one of Dubai’s best beachside dining restaurants: Wavebreaker. All guest rooms at the Dubai Hilton Jumeirah Resort offer partial or full sea views and a marbled bathroom with luxury amenities. Guests can also enjoy award winning dining options like BiCE which was voted Dubai’s Best Mediterranean, 2012 by BBC Good Food. Or the lively Pachanga which hosts salsa and tango lessons as well as a churrasco night each week. Dubai Marina Metro Station is a 10-minute walk from the hotel and shuttle buses service a number of shopping malls daily like the Mall of the Emirates and the Dubai Mall / Burj Khalifa. Free on-site private parking is available. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton EMEA, Booking.com, Priceline, Cheap Tickets, Travelocity, Agoda, Hotels.com and HotelTravel.com so you can book your Hilton Dubai Jumeirah Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Dubai Jumeirah Hotel Dubai
Hilton Jumeirah Beach
Hilton Hotel Dubai
Dubai Hilton Jumeirah

Owners: What's your side of the story?

If you own or manage Hilton Dubai Jumeirah Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.