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“Best holiday ever” 5 of 5 stars
Review of One&Only Royal Mirage Dubai

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One&Only Royal Mirage Dubai
5.0 of 5 Resort   |   Al Soufoh Road | Jumeirah Road, PO Box 37252, Dubai, United Arab Emirates   |  
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Ranked #71 of 486 Hotels in Dubai
Leicester, United Kingdom
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
“Best holiday ever”
5 of 5 stars Reviewed February 6, 2012

We've just returned from Royal Mirage in Dubai and are already looking to book again next year. Couldn't recommend this hotel highly enough. Service, staff, food, location, everything about this complex was perfect. It was my birthday while we were there, we never mentioned it but on the day I recieved flowers, present and cake, it really made my day.

Room Tip: I would stay in any of the rooms!!
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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535 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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  • Dutch first
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London, England
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 29, 2012

We stayed at The Residence. From the initial welcome to the final goodbye, the staff could not have served us better. Everything was taken care of with a minimum of fuss, but a real dedication to excellence. As is the rest of the property - reception areas, rooms, bathrooms - the gardens are immaculate. The sheer attention to details in all aspects is stunning. This feels like a small boutique hotel in the midst of all the chaos of Dubai and is a real oasis. I can' recommend it more highly for a quiet time away from it all.

Room Tip: All rooms have garden and sea views. I doubt there's a duff room out of the 40 or so available.
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 27, 2012

In a way this Hotel (we stayed at the Arabian Court) should be awarded 5 stars. However, unlucky for the hotel complex which has been at that location a while, the surroundings have changed dramatically, rendering the "naturaly beauty" less appealing.

First the good/excellent stuff: The decor (arabian of course) was stunning, especially in the lobby area. The food in the restaurants was very good quality (we were able to try out restaurants in the Palace). Even the "standard" buffet at the Arabian Court was excellent. Some of the restaurant locations were stunning, being poolside oder directly on the beach.

Room service was impeccable and this - in my opinion - is very important when weather is extremely hot and sticky and you're travelling with small kids. I have travelled a lot and this service was near on one of the best. Discreet, but attentative. The rooms could have been slightly larger as we were staying there with our four year old son and things were slightly cramped. Please do not opt for a ground room floor, always up and with balcony.

The hotel grounds were wonderful. Trim gardens, beautiful pool areas and again fine poolside service. The Arabian court pool was wonderful for small children as they had a huge area to paddle. Kids Club was also great even though we tried it out a little too late.

The downfalls: the natural beach is unfortunately ruined by the palm that is directly in view. The water quality was ok, but because there wasn't much tide movement it was like bathing in a hot bath tub (not refreshing). Also too many jelly fish which is probably due to the above. Before the palm (we had previously visited Dubai before) this strip of beaches was much nicer. Further to this, there is some huge concrete parking building right by the hotel and of course the freeway leading to the palm. But in general this concrete oblivion is typically Dubai, so I suppose you get what you expect.

Overall this hotel is a fantastic and hard-to-come-by mixture of luxury hotel with good food where small kids are still exceedingly welcome and positively enjoyed. Great for all of us! Would return.

Room Tip: High floor not ground floor. Middle of complex probably best.
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  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
Reviews in 16 cities Reviews in 16 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed January 26, 2012

We stayed at the Palace in November, so I apologise for not submitting a review earlier - pressure of work, Christmas etc! There is very little to say about the One and Only Royal Mirage except that it was just superb in most respects. The welcome was professional and low key and they had heeded our request for a top floor room. The room itself was very large and well equipped. There was a decent sized balcony and the bathroom was sumptuous with high-end products and well decorated - bathrobes were so soft!

We dined at the buffet the night we arrived since we were on the complimentary HB offer and found the choice of starters and mains someahat limited in choice but high in quality. Deserts decidely sparse but again high quality but no ice cream - and this restaurant has an Italianate theme - with no gelato!! The restaurant itself had a lovely feel to it, much more like a non hotel restaurant and the service was excellent. We could have chosen from the a la carte menu, but wanted to see how the buffet fared. This was one of 2 breakfast buffets and we tried them both and, apart from the toasters in both, again found them adequate as opposed to outstanding; perhaps too small to offer more?

The pool areas were provided with plent of sun loungers but there was so many mature palms it made it difficult to select a spot which wasn't in the shade, so we opted for the edge of the green and all day sun. Nice touches of cool fruit mid afternoon, or sunglass cleaning, and free water regulalrly topped up. The beach wasn't too crowded and the sand was white and soft. Plenty of sunloungers and not overshadowed by palms, but provided with large beach umbrellas.

I visited the gym which was bijou but well equipped with high tech equipment and opened early at 07.00. There was a sauna and showers. Didn't visit the spa so couldn't comment on that.

We ate around the resort during the week as the HB offer provides for either full dining in some restaurants or supplement dining in others. The choice therefore was enormous. We ate in most of the restaurants and found the food to be excellent as was the service. Our favourite was the steak and seafood grill at the Palace, but we did venture to the Arabian Court to sample their restaurants which were also amazingly good. Prices for (alcoholic) drinks was astronomical and we didn't imbibe.

Overall this was a very relaxing holiday with no complaints and, other than the limitations of the Buffet/breakfast, was excellent in all other respect. We will probably return and are considering our options for a spring beak an O&O is top of our list.

Room Tip: Go for top floor room if you want to see over the palms towards the sea.
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  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 21, 2012

me and my wife spent one week at Arabian court, nice room, rich breakfast, considerable variety of options for dinner inside the property, amazing service. I was positively impressed that even if the property is huge you can reach all you need in a few steps (room/pool/breakfast/lobby). The staff is delighted to serve you with natural dedication.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 13, 2012

What can I say about One and Only in Dubai...its stunning, wonderful, great food, great staff, great location, exotic rooms, wonderful pools and surroundings. We stopped in Dubai for 3 days before heading out to the Maldives, and Dubai is exactly what I expected. Very busy and expensive you if want to do excursions. We were there during their Ramadan so you need to be careful not to disrespect their culture. You cannot eat after the sun rises and if you do you cannot eat in public. there are some restaurants that offer a lunch special but they put black covers over the window. If you are a woman, you need to be covered. I was wearing a white long sleeve blouse and jeans. you cannot show your shoulders or knees.
While we were there, we visited Atlantis, there you can wear whatever you want. Atlantis is a must see and is a lot of fun. its so hot there that you want to be in the water all day long. Make sure you wear flip flop when you go because the cements at the water park gets so hot that it burns your feet. We also took a city took which was fun and interesting. Since the recession hit Dubai, a lot of building are half build or are abandoned. The malls are great but expensive. You can get the same stuff here for much lower. Overall, it was a great place to visit but you only need 3 or 4 days there.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vechta, Germany
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 22, 2011

In beginning of Dec.2011 we started our long planned holidays to Dubai (UAE). Since we are from Germany I checked some internet sites and stumbled upon the One&Only Mirage. It was annoucned as a 6 Star Hotel which ended up to be a 5 star hotel after arrival which seems to be wrong written on the german hotel site. But no problem.

The site:
We had a family room at the "Arabian Courtyard". Like most tourist places in Duabi the small resort with private beach is very clean. The beach seems to get "brushed" every morning making it nearly impossible for our son finding some undestroyed sea-shells at the beach. Water was cristal clear with swarms of fishes swimming 2m beside you from time to time in the calm water. There was a speed-boat racing for three days making the beach to a first-row place to see the boats pacing by. The room was well equipped with nice balcoony and peacooks walking around in the nice garden. The pool was good thought out for children too. One half had a depth of 80cm making it nice to swim. it was seperated by small palm islands from the deeper pool water so children can't go in there by accident. The staff was around all the time too so parents can take a bath in the sun.
No construction noise was there too which was important to me while looking for a hotel.
Most guests seem to be from Russia and English speaking countries. Not a lot of germans. Some families too mixed by business man.

Service:
Service was great. We arrived at 6am and got some welcome drinks plus a basic breakfast until our room was ready. Getting a room so early is not the fact everywhere because checkout time was at 12.00 for guests. But after 45minutes our room was prepared. There is personal around 24/7 to care about the guests. in around 99% of our requests we got immediatly help. One time our wine at dinner was forgotten. This can happen.

One negative thing for me was a technical failiure of WiFi for around two days at the lobby area. So all we could do would buy a internet connection for a fee. I think this kind of stuff needs to get fixed immediatly in modern times.

Food:
We had breakfast and dinner at the hotel. There was something for everyone. Fresh juice, english breakfast, sweet breakfast, cereals, and dishes with fish,cheese and warm bakery stuff. Coffee is for free of course, also other drinks like Latte Macciato and so on.
For dinner there was a lot of chooise again and I gained nearly two kilos in this week. ;)
You can also choose to have dinner in one of the 5-7 restaurants if you dont want to be at buffett ever evening and get a voucher for the resturants. Drinks are going extra in the evening. Not even water is included which surprised me a bit but was not much of a deal. Maybe its common. We are not experienced with dinner at hotels since itwas first time we ordered at a hotel. Normally we drive around with a rended car all the time.

I definitly woul dcome back to UAE and One&Only. Nice people, forthcoming stuff, impressive architecture and view. All you need to have a nice homebase for discovering the emirates.
And O&O didnt ask guests to write reviews. I were asked in other hotels before to write reviews if we enjoyed our stay. No matter if it was a bad or good hotel. Seems to be widely spread along hotels to ask guests for this "favour".

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about One&Only Royal Mirage Dubai

Address: Al Soufoh Road | Jumeirah Road, PO Box 37252, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotel in Dubai
#24 On the Beach Hotel in Dubai
#36 Business Hotel in Dubai
#36 Romantic Hotel in Dubai
#65 Luxury Hotel in Dubai
#121 Family Hotel in Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — One&Only Royal Mirage Dubai 5*
Number of rooms: 471
Official Description (provided by the hotel):
One & Only Royal Mirage is considered Dubai’s most stylish beach resort. The resort is composed of 3 distinctive environments – The Palace, the Arabian Court and the Residence & Spa.The Palace at One&Only Royal Mirage conjures the magic of Arabia, a domain where guests may wander amidst the abundant gardens or stroll amongst the meandering water features. The property is generous, with 235 guest rooms and suites, on a private beach that offers rich leisure facilities, such as the impressive temperature-controlled swimming pools, water sports centre, tennis courts, golf putting green, ‘KidsOnly’ children’s facilities and, most importantly, a tranquil haven for rest and relaxation. Four specialty restaurants at The Palace provide a selection of distinctive cuisines: Olives, for a taste of the Mediterranean; Tagine, truly Moroccan, Celebrities for international cuisine and Beach Bar & Grill for sumptuous seafood and grills. The Arabian Court is crafted in the spirit of the orient with dramatic architecture creating symmetry, amidst a landscape of fountains, walkways and lush gardens. The subtly angled entrance leads to the impressive grand gallery, the vertebrae of the hotel that links the two wings of the property and guides guests towards the 162 charismatic guest rooms and 10 elaborately styled suites, all of which are facing the sea, with private balcony or garden patio. The three restaurants and their lounges thrive on individuality. These include a journey from the grand kitchens of the past, to a modern voyage through the eclectics and vibrancy of the Near East and beyond. The Residence & Spa at One&Only Royal Mirage belongs to the prestigious association "Leading Small Hotels of the World." It is an intimate sanctuary for those who wish to languish in the comfort of prosperity, with 50 spacious rooms and suites created with the finest detailing. The secluded gardens, pool and private beach offer an exclusive harbour, in which pampering is the predominant indulgence. Shaded ‘gazebos’ on the pool deck provide solitude amidst the palm trees and water fountains, with the sound of the Arabian Gulf rolling ashore. ... more   less 
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Also Known As:
One&Only Royal Mirage Dubai Hotel Dubai
One And Only Royal Mirage Dubai

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