After a three night visit in an upgraded executive room, I know I would visit again. The room was well appointed with a balcony and a huge bathroom with a separate wc and shower stall along with the usual sink and tub. The best part of the stay was the excellent service. Every single staff person was kind, friendly, and efficient at answering a question or fulfilling a service.
The weak link of this hotel is their internet service. If you do not opt for the executive club plan, you must pay for the internet daily and it is not cheap. What a surprise for guests! No 5star hotel should have such a stingy package for internet. Also, the internet did not work well. I was constantly tossed off and had to reenter the pass info. The last day...well before check out...I was not allowed on the internet because my stay was ending that day. Though the club plan will allow early arrival when possible, our room was not available when we arrived. We asked for an internet code and we were told we could not have it until our room was ready. The only way we could use the internet in the lobby while we waited several hours for our room was to pay 50 AED dollars for food in the cafe area. This was not a proper welcoming.
So.... yes to fabulous service by staff. Yes to a perfect roof top pool and workout room. Yes to an excellent breakfast with an amazing spread of food along with individualized omelets and dosa. Yes to tea at 4 pm and snacks at 6pm. I did not mind that there was no alcohol because it created a wonderful family experience for those with children. Yes, to a good room temperature control. Yes, to cleanliness. Yes, to the lovely piano music played in the lobby during the evenings.
BUT - PLEASE TAJ - DO SOMETHING ABOUT YOUR INTERNET SERVICE.
- Official Description (provided by the hotel):
- The Taj Palace Hotel Dubai is conveniently located in the heart of Deira, minutes' from the international airport, within easy reach of the business and commercial district, touristic sites, shopping malls, leisure and entertainment facilities, the beach and creek, as well as the Dubai Metro line. The hotel features 159 rooms and suites plus 90 apartments as well as superb dining and leisure options. ... more less
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- Also Known As:
- Hotel Taj Palace
- Taj Palace Dubai