Stayed for 7 nights and suffered sewage smell to the extent that it was giving us a headache. It was a serious health issue but the staff made us feel that it was our issue. We could not sleep without having to leave the balcony door open. The GM was always in meeting and no one had the authorisation to do anything. It was extremely frustrating. They offered no partial refund but a basket of fruit!!! We paid 5 star price to smell sewage in the apartment - we would have been better off booking a 2 star hotel and still not have the sewage smell. Maybe the sewage smell is a new addition to the service that they provide!
- Also Known As:
- Hotel Taj Palace
- Taj Palace Dubai
- Taj Palace
- Official Description (provided by the hotel):
- Discover the famous Taj hospitality and unsurpassed luxury at the heart of Deira's commercial and business district. The hotel is located 15 minutes drive from Dubai International Airport and Dubai Convention Centre. The hotel offers five-star accommodation, dining options, Taj Spa, recreation and fitness facilities as well as conference and exhibition spaces. Just few minutes walk from Al-Rigga Metro station. Nearby, guests will find much to see and do including Arabian shopping bazaars, cultural centres, museums and more. ... more less
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