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Jebel Ali Beach Hotel: Traveler Reviews

5.0 of 5
Exit 13, Mina Jebel Ali | PO Box 9255, Dubai, United Arab Emirates
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Jebel Ali Beach Hotel
Ranked #21 of 452 hotels in Dubai
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969 reviews from our community

Traveler rating
    681
    180
    63
    28
    17
See reviews for
Families
276
 
Couples
386
 
Solo
27
 
Business
33
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Dubai, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“What a nature in the midst of desert !!”
5 of 5 stars Reviewed November 18, 2012

Myself and my wife had been to this resort 5 years ago and again 6 months ago ! Everytime I wonder how with money and mind we can change the desert into a beautiful forest ! The first time we visited we were amused to see several peacocks running and flying around ! Sure- it adds to the natural ambience ! Plenty of pools with lush green lawn to run around - it is indeed a nice sojourn for weekend ! Only thing we were not satisfied both the times is the food - there were hardly anything for vegetarians to enjoy !

Room Tip: Rooms facing sea will be wonderful !
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  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
See 2 more reviews by Sundar87 for Dubai
Ask Sundar87 about Jebel Ali Beach Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredrik R, General Manager at Jebel Ali Beach Hotel, responded to this review
November 20, 2012
Dear Sundar87,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort.

As a returning guest to the hotel, it was a pleasure to read your review, and I was happy to read that once again you had a very enjoyable stay with us.

I would like to thank you for your kind words in relation to the resort and its facilities as well as for the pools and the gardens.

I have also noted your comments regarding having more vegetarian opitions, which we do appreciate your feedback in order to continually, improve our products and services. Please rest assured I have shared your comments with our Director of Culinary for immediate attention and review.

I look forward to having the pleasure of personally welcoming you back to Jebel Ali Golf Resort in the future, and once again thank you for taking the time to post your review on TripAdvisor.

Yours sincerely,

Fredrik Reinisch
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
england
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“2nd time this year!”
5 of 5 stars Reviewed November 17, 2012

Yet another fabulous week at Jebel Ali. Continuing our anniversary year, we have just returned from this lovely hotel in the middle of nowhere. The weather was hot, the food (A.I.) was great, the pools were heated (one new one on the beach) and the staff very pleasant. Just one thing spoiled our week and as usual it was other holiday makers with children. Above our room we thought we had elephants running up and down. We did mention this to the duty manager and the next day we had sweets (smarties) and chewed chewing gum covering our balcony, fed through an overflow water pipe. Again we mentioned this to the duty manager and the noise stopped. However, the family may have gone home. I was disappointed that the management did not get in touch with us until the evening before we left.....Not good.. ! We were asked if we would like to change rooms, why should we, we did not make the noise ! We would still return and hope to in March 2013.

Room Tip: If you can afford a junior suit, book that one as it is on the top level, however, it is expensive...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask flan44 about Jebel Ali Beach Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredrik R, General Manager at Jebel Ali Beach Hotel, responded to this review
November 20, 2012
Dear flan44,,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort.

It was a pleasure to read your review, and I was happy that overall you had an enjoyable stay.

I was however disappointed to read that we failed to get in touch with you regarding your concerns about noise from another room. I would like to personally apologise for this experience, and I hope that this did not mark what an otherwise enjoyable stay. Please rest assured I have shared your comments with our Director of Front Office, to avoid a similar situation in the future.

I would like to thank you for your kind words in particular for the associates who looked after you during your stay, whom you have kindly mentioned were very pleasant. I will ensure that your feedback is shared with them.

Once again, thank you for taking the time to post your review on TripAdvisor, and we look forward to welcoming you back to Jebel Ali Golf Resort in the future.

Yours sincerely,

Fredrik Reinisch
General Manager
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Newcastle, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Home from Home”
5 of 5 stars Reviewed November 16, 2012

Returned again to the best Beach Hotel in Dubai. This is our 7th year and it just gets better with a new development and new extra pool plus a floating restaraunt. Great beach and a challenging golf course excellant staff, already booked our next visit.

Room Tip: Superior Rooms for couples, Palm court for families.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by BB2_11 for Dubai
Ask BB2_11 about Jebel Ali Beach Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredrik R, General Manager at Jebel Ali Beach Hotel, responded to this review
November 20, 2012
Dear BB2_11,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort.

As a returning and loyal guest to the hotel, it was a pleasure to read your review. and I was happy to read that once again you had a very enjoyable stay with us, and I am delighted that we managed to meet your expectations.

I would like to thank you for your kind words about the resort, its facilities, golf course, new swimming pool as well as your compliments for the associates whom you felt were excellent.

Once again, thank you for taking the time to post your review on TripAdvisor, and I do hope that we will have the opportunity to welcome you back to Jebel Ali Golf Resort in the near future.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Co Durham
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“very good hotel”
5 of 5 stars Reviewed November 16, 2012

have just returned from a short 5 day trip to the jebel ali golf resort hotel. this has to be the best all inclusive package we have had. speciality restaurants were fantastic food choice and quality. god choice of drinks with names brands like bombay sapphire gin. extremely easy to follow with menus stating which drinks are included in the all inclusive package and which arent, most food in speciality restaurants are included but menus quite clearly state if anything is not. did not get the time to visit the italian but shooters, asian, seafood and sports club all provided excellent choice and quality food.used buffet for breakfast and some lunchtimes. good choice and cant think of anyone that could not find something to enjoy. all staff are extremely friendly and cant do enough for you. made to feel very welcome. had no trouble booking into speciality restaurants at any time.
plenty of swiiming pools to choose from and lots of sunbeds to use either by the pools or at beach and in garden area.
bedrooms are quite a bit smaller than usual standard of dubai. we had sea view balcony which could only be used to stand as no room for seating. not that this was a real concern as we spent very little time in the room.
would definitely like to return to this hotel in the future and found the all inclusive package of huge value.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Julie C about Jebel Ali Beach Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredrik R, General Manager at Jebel Ali Beach Hotel, responded to this review
November 20, 2012
Dear JulieC,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort.

It was a pleasure to read your review, and I would like to thank you for your kind words about the resort, the quality of the food and drinks, as well as the All Inclusive package which you found to be the very good.

I would also like to thank you for your praise for my team who looked after you whilst staying with us. I will definitely ensure that your compliments are passed on to them

I look forward to having the pleasure of personally welcoming you back to Jebel Ali Golf Resort in the future, and once again thank you for taking the time to post your review on TripAdvisor.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“As always it was fantastic experience.”
4 of 5 stars Reviewed November 15, 2012

We been going to this resort for years now in Dubai. We choose for a short trip usually 2-3days.

It's really nice if you want to go for the relaxation, enjoy the beach rather than flying.

We were very satisfied, specially with addition of another swimming pools.

The renovation at the palm court was not noticeable very small changes in the interior.

The staff is pleasant and friendly.

Highly recommended to with kids on the other hand their is not much for an adult person to do in the evening.

The selection of restaurants are very general. None of the restaurants are really wow.

The hotel really need to work on their checkin and checkout procedures. It took me 50 mins to checkin even though I had made reservation in prior and gave all the relevant details. Checking out was very slow as we'll. It took almost half an hour.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
See 2 more reviews by Paresh K for Dubai
Ask Paresh K about Jebel Ali Beach Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredrik R, General Manager at Jebel Ali Beach Hotel, responded to this review
November 20, 2012
Dear Paresh K,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort.

I was happy to read that you found our associates to be very friendly, and for your kind words about the new pool.

I was however disappointed to read that you felt the hotel was lacking in some way, and was not to your expectations, as well as experiencing a slow check in and out, which I am deeply sorry to hear. Please rest assured, I have shared your comments with the Management Team and Director of Front Office for immediate attention and action.

Once again, thank you for taking the time to post your review on TripAdvisor, and despite the above, I do hope that we will have the opportunity to personally welcome you back to Jebel Ali Golf Resort in the near future.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Jebel Ali Beach Hotel

Also Known As:
Jebel Ali Golf Resort And Spa
Jebel Ali Golf Hotel
Jebel Ali Golf Hotel Dubai
Jebel Ali Hotel
Jebel Ali Hotel Dubai
Jebel Ali Golf Resort
Jebel Ali
Jebel Ali Golf Resort Spa
Address: Exit 13, Mina Jebel Ali | PO Box 9255, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 On the Beach Hotels in Dubai
#19 Family Hotels in Dubai
#21 Luxury Hotels in Dubai
#30 Romantic Hotels in Dubai
#109 Business Hotels in Dubai
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Situated on the golden shores of the Arabian Gulf, the Jebel Ali Beach Hotel at the award-winning Jebel Ali Golf Resort features 260 standard rooms and suites over 5 floors. In addition to the palm-lined private beach and temperature-controlled swimming pools, the resort also features a 9-hole golf course with golf academy, 80-berth marina, horse riding stables, a variety of different restaurants and bars and The Spa, a purpose-built wellness facility overlooking the beach. ... more   less 
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