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“Home from home” 5 of 5 stars
Review of Jumeirah Mina A’ Salam at Madinat Jumeirah

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Jumeirah Mina A’ Salam at Madinat Jumeirah
5.0 of 5 Hotel   |   Al Sufouh Road, Dubai, United Arab Emirates   |  
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Ranked #13 of 514 Hotels in Dubai
Sittingbourne, United Kingdom
2 reviews
“Home from home”
5 of 5 stars Reviewed July 16, 2014 via mobile

We recently stayed for the second year running in your fabulous hotel.
We feel that all the staff are so welcoming and nothing is too much trouble for them at any time day or night.
On our arrival we were met by staff at the entrance with welcome home Mr and Mrs Eddie, It was such a warm welcome also from the boys at the pool bar who remembered us from the previous year. They went out of their way to make sure we were comfortable in our sun beds looking out over the sea , at the view of the Burg.
Laura and her team in plc we cannot fault they were superb, especially Abbas and Rigina they were like family.
When my wife was unwell for a few days due to an illness she had befor the holiday , they sent fruit and drinks to try to make her feel better , they also rang her to see if she wanted a doctor, but she was soon back on her feet.
We are planning to see you all again in 2015 the only thing that didn't sit right with us , was the room tax that the government has applied to the bill .we feel this might put people off in the future.
We thank you again for a wonderful holiday looking forward to our next homecoming. Many thanks.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, Director of Rooms at Jumeirah Mina A’ Salam at Madinat Jumeirah, responded to this review, July 20, 2014
Dear Guest

I am delighted that you chose to return to Mina A'Salam, your home away from home and that both you and your wife had a wonderful holiday.

I will definitely share all your complementary comments with our colleagues whom I am sure will be very happy to know that you remember them.

Once again, thank you for taking the time to post your review, we all look forward to welcoming you and your wife back to your second home in Dubai next year.

Best regards
Shashank Vatsa
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,904 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (360)
Date | Rating
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English first
Monte-Carlo, Monaco
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 16, 2014

Just to say a huge thank you to all the employees in mina salam for there smiling approach EVEN AT 2 AM in the morning- Everybody makes my short stay there ...felling very special... I LOVE THIS HOTEL AS THE PRIVATE BEACH IS JUST INFRONT OF THE BURJ AL ARAB and the view from the hotel is just WOWWW ... ITS VERY HOT TO SWIM IN THE SEA AND TO SEE THE BURJ AL ARAB INFRONT OF YOUR EYES AND VERY VERY CLEAN EVERYWHERE INSIDE AND OUTSIDE THE HOTEL.
you want to enjoy the best of the jumeriah- Just book to the mina salam hotel without any doubt and i'm sure i will go there without any hesitation on my next transit in dubai

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with OIT Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, Director of Rooms at Jumeirah Mina A’ Salam at Madinat Jumeirah, responded to this review, July 20, 2014
Dear Guest

I am delighted to know that you thoroughly enjoyed your recent stay with us at Mina A'Salam and especially very happy to learn of your glorious comments regarding our colleagues.

I sincerely appreciate your recommendation of Mina A'Salam on tripadvisor, we look forward to welcoming you back to our hotel in the future.

Best regards
Shashank Vatsa
Director of Rooms.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sussex,UK
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed July 15, 2014

This is a hard review to write as I sooooooooooooooooo wish I was still there. I cannot tell you how marvellous this holiday was on every level. Building work and Ramadan were totally irrelevant, made no difference at all. The stunning flowers and champagne were a delightful touch on arrival, thanks so very much Shashank.

We stayed on Premium Leisure ?exec level and as others have said truly magnificent and so worth it. We have to thank Kevin ,Saw, Abbas, Juniel, Laura, Sangita, Regina, Niso, Karin, Elton, Joana for their unending patience.

This hotel is stunning , but it is the staff who make it totally perfect. Really hope to come back soon :)

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, Director of Rooms at Jumeirah Mina A’ Salam at Madinat Jumeirah, responded to this review, July 20, 2014
Dear Guest

Thank you for sharing your feedback following on your recent stay with us at Mina A'Salam. I am very happy to learn that the team contributed in making your stay perfect and memorable, I will defintely share your comments with them.

We all look forward to welcoming you and your family back to our hotel in the future.

Best regards
Shashank Vatsa
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 12, 2014 via mobile

Last year we thought the Jumeirah Zabeel Saray on the Palm was the pinnacle but OMG this is it! Concerns prior to travel of July heat, Building work next door, parts of hotel under refurbishment and Ramadan were unfounded. We took the Premium Ocean view option (and why not!) and the journey, after an overnite flight, commenced with meet & greet at the airport with drinks and cool towel in the Jumeirah lounge, whilst we awaited our BMW 7 Series for the short journey to Jumeirah Mina A'Salam. Good start and huge smiles all round! Check in via the club lounge and breakfast no hassle at all, superb room as always with views looking over at the Burj al Arab (next year...maybe?!)
Resort belies all photos and research, stunning, immaculate and peaceful. If you lie awake at nite dreaming of 'paradise' then Jumeirah Mina A'Salam is the place.
We must mention the Club Lounge guys for on a daily basis being the most helpful and genuine team you could wish for. We had a birthday celebration and after a breakfast sing song from the team our bedroom was decorated and the champagne was on ice! Thanks from our hearts to Abbas, Juniel, Laura, Saw, Sangita, Regina, Niso, Karin, Elton, Joana, Kevin and chef Denis. Also Asha, whom guided us on her abra boat, and Suresh whom delivered our sparkling water throughout the day on the beach were a pleasure.
We dined at most of the restaurants, we have a favourite but it would be unfair to say as we were not disappointed in any, the food and service is second to none as only the Jumeirah group can do.
Once again thank you Jumeirah Mina A'Salam for our dream holiday, we left with heavy hearts and indeed tears but wonderful memories. We intended to try Jumeirah Maldives next year but the pull of those memories may well see us return to what we now consider our holiday home. Love Julie n Glen xxx

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, Director of Rooms at Jumeirah Mina A’ Salam at Madinat Jumeirah, responded to this review, July 13, 2014
Dear Guest

Thank you for mentioning so many positive elements that you have experienced during your recent stay with us at Mina A'Salam. In particular, I am very pleased to learn that the team has contributed positively, I will certainly share this with the team whom I am sure will be delighted to receive your feedback.

Once again, thank you for sharing your comments via TripAdvisor, we all look forward to welcoming you back to Mina A'Salam in the future.

Best regards
Shashank Vatsa
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 8, 2014

Just booking again for dubia stayed at Mina A Salam last year , what a fabulous hotel everything about it was lovely .Cannot say enough about all the staff very friendly lovely people .dining around was great and fab cocktails in the pool bar but after saying all that we are going to have a change this year staying with the jurmeriah group we are going to stay at The Zabeel Saray on the palm heard lovely things about this hotel hope it's as good as they say ! Apparently the views from the 5th floor rooms are amazing . Let you know when I get back .

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, Director of Rooms at Jumeirah Mina A’ Salam at Madinat Jumeirah, responded to this review, July 10, 2014
Dear Guest

I am very happy to learn that your stay with us last year remains memorable for you and thank you for taking the time to share your experience on TripAdvisor. It is unfortunate for us that you will not be returning this year however also delighted that you decided to go for our sister property. I am sure you will have a fantastic time at Zabeel Saray, we all look forward to welcoming you back to Mina A'Salam in the future.

Best regards
Shashank Vatsa
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maastricht, the Netherlands
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 8, 2014

I recently stayed at Mina A Salam for a week during Ramadan, and as always at a Jumeirah hotel, I was not disappointed.
Arriving well before the normal check in time, around 7 am, we immediately got the room of our choice without any hesitation.
We choose the half board option, which I can fully recommend, for both price and quality reasons. Breakfast has all the breakfast variations for all different preferences from any continent you come from, Either American, English, continental, Indian, Chinese, Japanese and ofcourse Arabian. There is enough choice for everybody!
Even better were the dinners at Al Muna restaurant, with the emphasis on Arabian cuisine (with other ,smaller, options available as well). The buffet style dinner was great, with high quality food and superb in flavours. And ofcourse there are 40 different restaurant options, so goodluck choosing one.
The hotel room ( ocean view option) was large, clean, no. noise from outside, even with refurbishments going on in hotel and vicinity. Great bathroom with all the amenities you might need and/or like.
My son used the Talise fitness daily, and was pleased with all the workout options their were, just like the great quality of the equipment. Having visited Jumeirah Beach, Al Qasr, Emirates Towers and Jumeirah Creekside before, I just can't end the review by underlining that the staff will never let you down. They will do everything in their power, to make your stay a unforgettable one, being it at reception, restaurants, cleaning, maintenance or on the beach.
OK, the Jumeirah experience comes at a relatively high price, but it is worth every penny!
We will be back, that's for sure......

Room Tip: Sea view rooms are perfect and quiet, room on the east wing look out over a building site!
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, Director of Rooms at Jumeirah Mina A’ Salam at Madinat Jumeirah, responded to this review, July 9, 2014
Dear Guest

On behalf of the team at Mina A'Salam, I would like to thank you and sincerely appreciate your detailed glowing feedback of our hotel as well as your recognition of our team. I am delighted that you and your family had an unforgettable experience with us and enjoyed all the products and facilities that we have to offer our guests.

Thank you for making Mina A'Salam your destination of choice and for your continued loyalty towards Jumeirah. We all look forward to welcoming you and your family back in the future.

Best regards
Shashank Vatsa
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed July 7, 2014

Have been here once for leisure with the children and once for business. My children still talk about it as the best hotel they have been to. Staff are very welcoming. If you come here on holiday, definitely consider the all inclusive package as food in the resort is expensive otherwise. Breakfast was brilliant every morning. Lunch and dinner we had on the 'vouchers' and could visit any restaurant in the resort. The pools are all well maintained. The sea is very salty - you'll need goggles if your eyes are sensitive. Catch the abras (little boats) around the complex. So much to do and see you barely need to leave the hotel complex. Rooms are spacious and modern. Get a sea view and a balcony! Will return again.

Stayed January 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJGuestfeedback, Director of Rooms at Jumeirah Mina A’ Salam at Madinat Jumeirah, responded to this review, July 9, 2014
Dear Guest

Thank you for recommending our half board package and for taking the time to share all the wonderful experiences from your recent stay with us at Mina A'Salam. I am glad to know that you thoroughly enjoyed your stay and that you will return to our hotel in the future.

Best regards
Shashank Vatsa
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jumeirah Mina A’ Salam at Madinat Jumeirah

Address: Al Sufouh Road, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Dubai
#12 Family Hotel in Dubai
#13 Luxury Hotel in Dubai
#14 Business Hotel in Dubai
#27 Romantic Hotel in Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Jumeirah Mina A’ Salam at Madinat Jumeirah 5*
Number of rooms: 292
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Also Known As:
Mina a` Salam At Madinat Jumeirah Hotel Dubai
Mina Salam Hotel
Mina Salam Dubai
Mina Al Salam

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