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“Chopard ladies floor is fantastic!” 5 of 5 stars
Review of Jumeirah Emirates Towers

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Jumeirah Emirates Towers
5.0 of 5 Hotel   |   Sheikh Zayed Rd, Dubai, United Arab Emirates   |  
Hotel website
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Hotel amenities
Special Offer
Business First Package
Ranked #17 of 486 Hotels in Dubai
Singer Island, Florida
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
14 helpful votes 14 helpful votes
“Chopard ladies floor is fantastic!”
5 of 5 stars Reviewed September 9, 2013

One of my favorite hotels in Dubai because of the Chopard ladies floor. I love to stay on that floor, all toiletries are made by Chopard , complimentary yoga mat and dvd. The breakfast buffet is truly outstanding!

Room Tip: Chopard ladies floor
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review, September 10, 2013
Dear Guest,

Thank you for taking the time in writing a review in Trip Advisor following your recent stay at Jumeirah Emirates Towers.

I am pleased to read that you enjoyed your stay with us and that you were happy with the overall service provided in the hotel, particularly the Ladies Chopard Floor. I am also delighted to know as well that you have appreciated the breakfast selection that we have.

We all look forward to welcoming you back in Jumeirah Emirates Towers.

Sincerely,

Grant Ruddiman
General Manager and Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,290 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (321)
Date | Rating
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  • Chinese (Simplified) first
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  • French first
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English first
Doha, Qatar
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 8, 2013

my second stay at this hotel all facilities were nice and staff although nice was nothing exceptinoal.

Only problem is during check in and checkout, the waiting line was long and this was the case during my first visit as well.

They really ought to do something about this since i saw a lot of frustrated people at the reception area.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review, September 10, 2013
Dear Guest,

Thank you for taking the time to share your feedback on Trip Advisor following your recent visit to Jumeirah Emirates Towers.

Please note that your invaluable feedback is important to ensure that we continually deliver the ultimate experience Jumeirah Emirates Towers is renowned for and exceed your expectations for future visits.

I have noted your feedback regarding the check in and check out process. Please accept our sincere apologies for the inconvenience caused in this respect. This is certainly not the level of service we are known for and can fully understand your disappointment concerning the same. Please note that I have personally passed your concerns to our Executive Assistant Manager for Rooms, in order to review the procedures and ask all managers to provide further coaching to all our colleagues to ensure that we continue to deliver our luxurious service standards to our valued guests in order to avoid a re-occurrence in the future.

Thank you once again for sharing your feedback on TripAdvisor and thereby giving us the opportunity to enhance our service quality. I do hope that this incident will not deter you from visiting Jumeirah Emirates Towers in the future and you will allow us the opportunity to restore your confidence in the ultimate hospitality the hotel is renowned for.

Sincerely,

Grant Ruddiman
General Manager and Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 7, 2013

Excellent hotel in a great location on Sheikh Zayed Rd, very close to Mall of Emirates, DIFC, Jumeira 1. Great (but pricey) shopping in the shopping complex attached. Fantastic views of Dubai, luxury rooms with high quality fit outs & great customer services by the staff. Highly recommend this hotel.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review, September 10, 2013
Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Emirates Towers on Trip Advisor.

We were really happy to hear that you enjoyed your recent visit to the hotel and that you were pleased with the overall service provided to you. We do appreciate your recommendation for our hotel. It is indeed heartwarming to know that a lot of readers will be encouraged to stay based on your review.

Once again, thank you for taking the time to post your review on Trip Advisor. We look forward to welcoming you back on your return to Jumeirah Emirates Towers.

Sincerely,

Grant Ruddiman
General Manager and Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 5, 2013

Made several trips to this hotel recently.The check in was excellent so was the quality of rooms
and breakfast served.Location is central and easily accessible by taxi to major locations in central Dubai.The view is fantastic.Strongly recommend for a good 5 star stay

Room Tip: Ask for upper floor non smoking.Higher floors have magnificent view
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  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review, September 10, 2013
Dear Guest,

Thank you for taking the time in writing a review of your stay with us. Your comments are much appreciated.

I am pleased to read that you enjoyed your stay with us and that you were happy with the overall service provided in the hotel. I am also delighted to know that we have met your expectations during your stay, particularly the quality of rooms and the breakfast selection.

We all look forward to welcoming you back in Jumeirah Emirates Towers.

Sincerely,

Grant Ruddiman
General Manager and Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Top Contributor
80 reviews 80 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed September 4, 2013

Emirates Towers Hotel is one of the most prestigious hotels in Dubai, with great view & excellent service. we enjoyed the breakfast & the atmosphere, and specially very nice swimming pool & gym!
its in the middle of new Dubai & old Dubai so is a perfect location for tourists & for business meetings as well.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review, September 10, 2013
Dear Guest,

Thank you for taking the time to share your feedback on Trip Advisor following your recent stay at Jumeirah Emirates Towers.

Allow me to personally thank you for acknowledging so many positive elements during your stay, as it is from your feedback that we will be able to uphold our commitment to excellence. I am sure that a lot of travelers, whether leisure or business, will benefit from your review.

I am pleased that you enjoyed the breakfast and the ambiance in our restaurant, as well as our pool and Talise Fitness Gym.

We are looking forward to welcoming you back in Jumeirah Emirates Towers.

Sincerely,

Grant Ruddiman
General Manager and Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2013

Not only is this a luxurious hotel, but the views of the strip are great. Also a short walk to other night spots. Great club level lounge and outstanding service. Rooms are very clean and spacious with private layouts and high tech gadgets.

Room Tip: Get a high floor to enjoy the view.
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review, September 5, 2013
Dear Guest,

Thank you for taking the time to share your feedback on Trip Advisor following your recent trip to Dubai and your recent stay in Jumeirah Emirates Towers.

Your complimentary remarks regarding your stay, the view, as well as the high level of service you have received from our Club Executive Lounge colleagues, were a delight to read. My colleagues take great pride in providing exceptional service and it is always rewarding to be able to share praises from our guests.

We have communicated your feedback to the entire team at the hotel and they are all very happy to know that their efforts are so well appreciated. I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence in the future.

We are looking forward to welcoming you back in Jumeirah Emirates Towers so you can fully enjoy and utilize all our amenities and facilities.

Sincerely,

Grant Ruddiman
General Manager and Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 3, 2013

amazing hotel often stay here unlimited trips to wild wadi the water park for free as a guest of the hotel rooms all refurbished the suites are amazing with 180 degree views of Dubai great attention to detail.

Room Tip: corner rooms are the best!
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review, September 5, 2013
Dear Guest,

Thank you for taking the time in writing a review in TripAdvisor following your recent stay at Jumeirah Emirates Towers.

I am pleased to read that you enjoyed your stay with us and that you were happy with the view from your Suite and as well as the access to Wild Wadi Water Park. I will be sure to share this with our colleagues as I am sure they will very motivated to read your reviews.

We all look forward to welcoming you back in Jumeirah Emirates Towers.

Sincerely,

Grant Ruddiman
General Manager and Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jumeirah Emirates Towers

Address: Sheikh Zayed Rd, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Dubai
#10 Romantic Hotel in Dubai
#12 Spa Hotel in Dubai
#12 Business Hotel in Dubai
#16 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Jumeirah Emirates Towers 5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Jumeirah Emirates Hotel
Jumeirah Emirates Dubai

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