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“Several visits to this hotel” 5 of 5 stars
Review of Jumeirah Emirates Towers

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Jumeirah Emirates Towers
5.0 of 5 Hotel   |   Sheikh Zayed Rd, Dubai, United Arab Emirates   |  
Hotel website
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Hotel amenities
Special Offer
Business First Package
Ranked #17 of 486 Hotels in Dubai
Mumbai (Bombay), India
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Several visits to this hotel”
5 of 5 stars Reviewed September 5, 2013

Made several trips to this hotel recently.The check in was excellent so was the quality of rooms
and breakfast served.Location is central and easily accessible by taxi to major locations in central Dubai.The view is fantastic.Strongly recommend for a good 5 star stay

Room Tip: Ask for upper floor non smoking.Higher floors have magnificent view
See more room tips
  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review, September 10, 2013
Dear Guest,

Thank you for taking the time in writing a review of your stay with us. Your comments are much appreciated.

I am pleased to read that you enjoyed your stay with us and that you were happy with the overall service provided in the hotel. I am also delighted to know that we have met your expectations during your stay, particularly the quality of rooms and the breakfast selection.

We all look forward to welcoming you back in Jumeirah Emirates Towers.

Sincerely,

Grant Ruddiman
General Manager and Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,282 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (319)
Date | Rating
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English first
Dubai, United Arab Emirates
Top Contributor
80 reviews 80 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed September 4, 2013

Emirates Towers Hotel is one of the most prestigious hotels in Dubai, with great view & excellent service. we enjoyed the breakfast & the atmosphere, and specially very nice swimming pool & gym!
its in the middle of new Dubai & old Dubai so is a perfect location for tourists & for business meetings as well.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review, September 10, 2013
Dear Guest,

Thank you for taking the time to share your feedback on Trip Advisor following your recent stay at Jumeirah Emirates Towers.

Allow me to personally thank you for acknowledging so many positive elements during your stay, as it is from your feedback that we will be able to uphold our commitment to excellence. I am sure that a lot of travelers, whether leisure or business, will benefit from your review.

I am pleased that you enjoyed the breakfast and the ambiance in our restaurant, as well as our pool and Talise Fitness Gym.

We are looking forward to welcoming you back in Jumeirah Emirates Towers.

Sincerely,

Grant Ruddiman
General Manager and Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2013

Not only is this a luxurious hotel, but the views of the strip are great. Also a short walk to other night spots. Great club level lounge and outstanding service. Rooms are very clean and spacious with private layouts and high tech gadgets.

Room Tip: Get a high floor to enjoy the view.
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review, September 5, 2013
Dear Guest,

Thank you for taking the time to share your feedback on Trip Advisor following your recent trip to Dubai and your recent stay in Jumeirah Emirates Towers.

Your complimentary remarks regarding your stay, the view, as well as the high level of service you have received from our Club Executive Lounge colleagues, were a delight to read. My colleagues take great pride in providing exceptional service and it is always rewarding to be able to share praises from our guests.

We have communicated your feedback to the entire team at the hotel and they are all very happy to know that their efforts are so well appreciated. I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence in the future.

We are looking forward to welcoming you back in Jumeirah Emirates Towers so you can fully enjoy and utilize all our amenities and facilities.

Sincerely,

Grant Ruddiman
General Manager and Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 3, 2013

amazing hotel often stay here unlimited trips to wild wadi the water park for free as a guest of the hotel rooms all refurbished the suites are amazing with 180 degree views of Dubai great attention to detail.

Room Tip: corner rooms are the best!
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review, September 5, 2013
Dear Guest,

Thank you for taking the time in writing a review in TripAdvisor following your recent stay at Jumeirah Emirates Towers.

I am pleased to read that you enjoyed your stay with us and that you were happy with the view from your Suite and as well as the access to Wild Wadi Water Park. I will be sure to share this with our colleagues as I am sure they will very motivated to read your reviews.

We all look forward to welcoming you back in Jumeirah Emirates Towers.

Sincerely,

Grant Ruddiman
General Manager and Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 3, 2013

4th stay at Emirates Towers and it is, globally, one of the most consistent Hotels in terms of delivery of high standards and brilliant service. Great well sized rooms (quality amenities, Nespresso machines in most rooms, spacious bathrooms, fantastic beds & linen, inspiring views). The staff are efficient and very friendly. Great gym, breakfast of the highest standard with a huge choice of everything. Hakkasan restaurant (not part of the Hotel but located in the attached Mall) is a treat for drinks and serve some superb food in a great environment. If you not needing to stay near the beach and happy to choose a city Hotel (which provides you access to the beach through its sister Jumeirah properties and operate a beach shuttle) then look no further. Close to the Dubai Mall and the DFIC where there are excellent restaurants and bars, Emirates Towers is a good choice and until now, never the wrong choice. I look forward to returning soon.

Room Tip: If you not afraid of heights, the higher you go, the better the views. The suites are truly fantasti...
See more room tips
  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review, September 4, 2013
Dear Guest,

Thank you for taking the time to share your feedback on Trip Advisor following your recent stay in Jumeirah Emirates Towers.

We are very much delighted to read your great review post your stay in Jumeirah Emirates Towers. It gives us great pleasure to know that you thoroughly enjoyed your stay with us highlighting the service you have received from the colleagues, as well as the size of the rooms and the amenities that go with the room. We are also pleased to know that you have had a great experience at the Talise Fitness Gym and that you have appreciated the breakfast selections in Mosaico.

I have also noted your review of Hakkasan from the Boulevard, and as well as your notes regarding the shuttle services to the beachside. I am sure that a lot of travelers will benefit from your reviews.

We have communicated your feedback to the entire team at the hotel and they are all very happy to know that their efforts are so well appreciated. I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence in the future.

We are looking forward to welcoming you back in Jumeirah Emirates Towers for your 5th stay and counting…

Sincerely,

Grant Ruddiman
General Manager and Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 1, 2013

Catching up here on reviews that should have been done a while back, but this is one of the hotels that's worth writing about.

Dubai itself appears designed for the rich, but also has plenty of affordable and amazing sights to see, particularly if you visit a Jumeirah venue, with free transport to their water park, amongst other things.

First visit to the country, and most people are friendly enough, but tourists be aware that drinking alcohol is only permitted within hotels or limited other venues....the penalties are harsh, so don't transgress!

If you are a drinker, a good tip is to visit the one and only duty free shop selling alcohol at the airport as you leave the place, stocking up on as much as you can carry, as booze in Dubai isn't cheap, particularly at the upper end hotels (circa £5/pint).

The hotel and the staff there are simply amazing! The architecture is superb, the rooms are immaculate, spacious and with awesome views of the city and, to give just one example of room service, a variable fresh selection of fruit, e.g. 3 peaches for example, and exquisite nuts (don't know what they were) were placed on a black, glazed platter each day on the lounge table, and whether you ate them or not, they were changed each day.

Pool service was excellent, with a lifeguard permanently on duty and a fresh cool face cloth brought with each round of drinks.

Reception staff, lift attendants at all lifts and bar staff (there are numerous bars) were as attentive as you could possibly wish for, and all in all an excellent experience.

An amazing variety of food is available in several venues throughout the hotel, from quality pizza type food to the finest.

The reception staff organised a 7-series chauffer driven BMW to take us (£85 drop off and pick up at a pre-designated time) for a day shopping at Dubai Mall, an amazing place which dwarfs the Manchester Trafford Centre and contains every shopping experience you could possibly want, while being transported like a King (you really don't want to try to self drive around here!).

If you end up here be sure to make it outside for the water fountain display (Google Dubai Fountain) from 1pm daily.....amazing!

All in all, a one-off treat of pure luxury. if you only do this once in your lifetime, make sure you do!

This definitely was a one-off for us, but an experience that was out of this world!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review, September 3, 2013
Dear Guest,

Thank you for taking the time to share your feedback on Trip Advisor following your stay in Jumeirah Emirates Towers last January 2013. Thank you as well for noting that we are one of the hotels that is worth writing about.

Allow us to thank you for choosing our hotel as your preferred hotel during your stay in Dubai. We do know there are a lot of other hotel choices in Dubai, but we are grateful for being able to host you during this particular trip.

Thank you for acknowledging so many positive elements during your stay, as it is from your feedback that we will be able to uphold our commitment to excellence. I am sure that a lot of travelers, whether leisure or business, will benefit from your review.

We have communicated your feedback to the entire team at the hotel and they are all very happy to know that their efforts are so well appreciated. I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence in the future.

We are looking forward to welcoming you back in Jumeirah Emirates Towers.

Sincerely,

Grant Ruddiman
General Manager and Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dammam, Ash Sharqiyah, Saudi Arabia
1 review
5 of 5 stars Reviewed September 1, 2013

Overall its a fantastic place to come to with comforting services & and an experience to look forward to. You will impressed with the services provided by the room service the reception . The cleanliness is another aspect that impressed me .

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review, September 2, 2013
Dear Guest,

Thank you for taking the time in writing a review in TripAdvisor following your recent stay at Jumeirah Emirates Towers.

I am pleased to read that you enjoyed your stay with us and that you were happy with the overall service provided in the hotel, also highlighting the cleanliness of the whole hotel.

It is indeed heartwarming to have such wonderful comments from you.

We all look forward to welcoming you back in Jumeirah Emirates Towers.

Sincerely,

Grant Ruddiman
General Manager and Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jumeirah Emirates Towers

Address: Sheikh Zayed Rd, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Dubai
#9 Romantic Hotel in Dubai
#12 Spa Hotel in Dubai
#14 Business Hotel in Dubai
#16 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Jumeirah Emirates Towers 5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Jumeirah Emirates Hotel
Jumeirah Emirates Dubai

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