Stayed here in April 2012 with friends and enjoyed a one bedroom suite on a high floor. The views are spectacular from every room. The suite had recently undergone a full renovation and are now extremely high tech and very modern in every way.
The beds are beyond luxurious and made you want to just lie in all day long!! The bathroom had a deep soaking tub, large walk-in shower, toilet, bidet and perhaps the only negative a single basin, however the suite did have a second bathroom with toilet and basin.
The lounge was spacious and had a uniquely designed diningroom table. Great business station and superb Italian coffee machine.
We were on an executive floor package and enjoyed one the of the best Executive Lounges ever!! Open 24 hours so when dealing with jet lag one can enjoy a tasty cappacino at 3.30am. Breakfast was excellent and can be enjoyed in the lounge or their main service restaurant Mosaico. The Executive Lounge also provides "presentations" in the afternoon and evening in such a fashion that you really do not need to eat in any restaurant!!
The gym on the ground level is well equipped and offers sauna and steam facilities. The pool and jacuzzi area was recently renovated and is well laid out and has a classy feel to it.
The hotel is linked to a high-end mall which offers plenty of restaurants and shops.
This hotel makes for a wonderful downtown experience in exploring the souks and hitting the big shopping malls. It is also not far from the Dubai Metro, about a 10 minute walk, although they do offer complimentary transfers from the hotel to the station.
We typically will spend 3 or 4 nights in the city doing all the sightseeing and then choose a beach property for the rest of our holiday for relaxation. We find doing this saves a huge amount of time and money by not having to taxi from the beach areas to the city all the time. Those who know Dubai will understand that transportation and getting around now takes a lot longer than it did 5 years ago!
Overall a fantastic property which enjoys spectacular design features and is well managed and very well maintained.
Special mention of our sweet butler, Marshall, who received a long service award whilst we were there for many years of service to this property. We found his attention to our stay to be on par with the butler service at the Burj Al Arab!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
December 17, 2012
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Thank you for sharing your feedback in regard to your recent stay at Jumeirah Emirates Towers.
I am delighted when I read your comments regarding our services and facilities provided at the Hotel, and thank you for your feedback with regards to our Butler Service team, particularly Marshall. Rest assured that we will continue to strive in providing the best service and product that our Resort is renowned for.
It is gratifying to note that you found our complimentary shuttle service to our sister properties at the beach provided an added value for you.
I appreciate you recommending Jumeirah Emirates Towers and I do hope we will have the pleasure of welcoming you back again in the near future.
General Manager & Area General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.