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Jumeirah Emirates Towers Hotel: Traveler Reviews

5.0 of 5
Sheikh Zayed rd, Dubai, United Arab Emirates
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Jumeirah Emirates Towers Hotel
Ranked #16 of 452 hotels in Dubai
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629 reviews from our community

Traveler rating
    438
    138
    27
    17
    9
See reviews for
Families
108
 
Couples
141
 
Solo
59
 
Business
257
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Tripoli, Libya
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Amazing - Fantastic - Excellent”
5 of 5 stars Reviewed December 15, 2012

Amazing - Fantastic - Excellent
cleaning of the room was excellent every time. - all staff are nice and I want give special thanks to Mr.Luis and Mr.Lays , polite and cheerful. - location is best. - check and out was quick and smooth. - in room wifi for all devices for free, delicious food .

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask amoola w about Jumeirah Emirates Towers Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeirahTowers, General Manager at Jumeirah Emirates Towers Hotel, responded to this review
December 17, 2012
I am very delighted to learn of your review and would like to thank you for taking the time to post this on TripAdvisor.

I am pleased to read that you found Jumeirah Emirates Towers’ location accessible and thoroughly enjoyed the range of Food & Beverage outlets available. I also would like to thank you on your kind acknowledgement of our Concierge Colleagues, particularly to Luis and Lays, it is with great pleasure that I am able to recognize particular Colleagues that provided memorable experiences to our guests.

We all look forward to welcoming you back to Jumeirah Emirates Towers, hopefully in not too distant future.

Sincerely,

Grant Ruddiman
General Manager and Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait City, Kuwait
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
“Going to Dubai on business? Think no more.”
5 of 5 stars Reviewed December 14, 2012

This is the best business hotel anywhere. Down to your staples and paper clips are available in the room. Not to mention their readiness to cater to any business or communication need for business travelers.

The style and setting of the building are second to none. You are walking distance from the DIFC financial center and all the international banks and law firms.

Great views an restaurants compliment your stay.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeirahTowers, General Manager at Jumeirah Emirates Towers Hotel, responded to this review
December 17, 2012
Dear Guest,

Thank you for staying with us at Jumeirah Emirates Towers and taking the time to post your review on the Trip Advisor.

I am very pleased to read that you really enjoyed our service and features, your kind words will truly inspire us to continue providing the best product and service experience.

We certainly look forward to welcoming you back to the Hotel in the very near future.

Sincerely,

Grant Ruddiman
General Manager and Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro, RJ
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Hotel”
5 of 5 stars Reviewed December 12, 2012

Great Hotel located on a very interesting area with lots of shopping, entertaining and dinning options nearby. It is a big Hotel and there are always lots of people walking around or sitting in the cafes/ bars located on the Hotel entrance area.
The Hotel also offers transportation around the little village.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Luamoedo about Jumeirah Emirates Towers Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeirahTowers, General Manager at Jumeirah Emirates Towers Hotel, responded to this review
December 17, 2012
Dear Guest,

I would like to thank you for taking the time to post a review following your recent stay with us at Jumeirah Emirates Towers.

I am delighted to learn that we managed to exceed your expectations both with the product and service that we extend throughout the Hotel. I have shared your feedback with the rest of team and they were very happy to know that their efforts are highly appreciated by our guests.

It is gratifying to note that you found our complimentary shuttle service to our sister properties at the beach as well as entrance to Wild Wadi water park provided an added value for you.

We certainly look forward to welcoming you back to Jumeirah Emirates Towers, hopefully in the very near future.

Sincerely,

Grant Ruddiman
General Manager & Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Devon
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Short break”
5 of 5 stars Reviewed December 12, 2012

Everything about my stay at the hotel was fantastic from booking in to the use of all the facilities. All the staff are very helpful and polite and I cannot find any fault with my room that was also reasonable priced.
I would also like to thank Conrad the fitness instructor who helped me lose weight instead of gaining a few pounds as I normally do on my visits to Dubai.
I will definitely being staying here again early next year.

Room Tip: All rooms are of a very high standard
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeirahTowers, General Manager at Jumeirah Emirates Towers Hotel, responded to this review
December 17, 2012
Dear Guest

I was delighted to read how much you enjoyed your stay at Jumeirah Emirates Towers and I sincerely appreciate you taking the time to post a review on TripAdvisor.

It will be my pleasure to share your comments with my colleagues, particularly Conrad, as they will no doubt be delighted to know that their efforts are so well appreciated.

It would be our privilege to welcome you and in the near future for both business and leisure purposes.

Sincerely,

Grant Ruddiman
General Manager & Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
70 reviews 70 reviews
43 hotel reviews
Reviews in 40 cities Reviews in 40 cities
84 helpful votes 84 helpful votes
“Great downtow hotel!”
5 of 5 stars Reviewed December 11, 2012

Stayed here in April 2012 with friends and enjoyed a one bedroom suite on a high floor. The views are spectacular from every room. The suite had recently undergone a full renovation and are now extremely high tech and very modern in every way.

The beds are beyond luxurious and made you want to just lie in all day long!! The bathroom had a deep soaking tub, large walk-in shower, toilet, bidet and perhaps the only negative a single basin, however the suite did have a second bathroom with toilet and basin.

The lounge was spacious and had a uniquely designed diningroom table. Great business station and superb Italian coffee machine.

We were on an executive floor package and enjoyed one the of the best Executive Lounges ever!! Open 24 hours so when dealing with jet lag one can enjoy a tasty cappacino at 3.30am. Breakfast was excellent and can be enjoyed in the lounge or their main service restaurant Mosaico. The Executive Lounge also provides "presentations" in the afternoon and evening in such a fashion that you really do not need to eat in any restaurant!!

The gym on the ground level is well equipped and offers sauna and steam facilities. The pool and jacuzzi area was recently renovated and is well laid out and has a classy feel to it.

The hotel is linked to a high-end mall which offers plenty of restaurants and shops.

This hotel makes for a wonderful downtown experience in exploring the souks and hitting the big shopping malls. It is also not far from the Dubai Metro, about a 10 minute walk, although they do offer complimentary transfers from the hotel to the station.

We typically will spend 3 or 4 nights in the city doing all the sightseeing and then choose a beach property for the rest of our holiday for relaxation. We find doing this saves a huge amount of time and money by not having to taxi from the beach areas to the city all the time. Those who know Dubai will understand that transportation and getting around now takes a lot longer than it did 5 years ago!

Overall a fantastic property which enjoys spectacular design features and is well managed and very well maintained.

Special mention of our sweet butler, Marshall, who received a long service award whilst we were there for many years of service to this property. We found his attention to our stay to be on par with the butler service at the Burj Al Arab!

  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JumeirahTowers, General Manager at Jumeirah Emirates Towers Hotel, responded to this review
December 17, 2012
Dear Guest,

Thank you for sharing your feedback in regard to your recent stay at Jumeirah Emirates Towers.

I am delighted when I read your comments regarding our services and facilities provided at the Hotel, and thank you for your feedback with regards to our Butler Service team, particularly Marshall. Rest assured that we will continue to strive in providing the best service and product that our Resort is renowned for.

It is gratifying to note that you found our complimentary shuttle service to our sister properties at the beach provided an added value for you.

I appreciate you recommending Jumeirah Emirates Towers and I do hope we will have the pleasure of welcoming you back again in the near future.

Sincerely,

Grant Ruddiman
General Manager & Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jumeirah Emirates Towers Hotel

Also Known As:
Jumeirah Emirates Hotel
Jumeirah Emirates Dubai
Address: Sheikh Zayed rd, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Dubai
#10 Family Hotels in Dubai
#16 Luxury Hotels in Dubai
Price Range: $$
Hotel Class:5 star (5*)
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