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“Loved it” 5 of 5 stars
Review of Jumeirah Beach Hotel

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Jumeirah Beach Hotel
5.0 of 5 Resort   |   6 Jumeirah Beach Road, Dubai 11416, United Arab Emirates   |  
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Hotel amenities
Ranked #18 of 499 Hotels in Dubai
Brisbane, Australia
Top Contributor
76 reviews 76 reviews
54 hotel reviews
Reviews in 57 cities Reviews in 57 cities
279 helpful votes 279 helpful votes
“Loved it”
5 of 5 stars Reviewed July 1, 2013

I will unashamedly admit that this is a slightly biased review because we were upgraded (rarely happens to us) but even without the Villa experience, I am confident that our experience would have been equally outstanding. The hotel is extremely well located right on the beach with stunning views of the Burj al Arab. We loved our "surf" in the ocean and enjoyed the multiple pools on offer. The Fitness Club is excellent with lots of great machines and multiple class options as well as a lap pool. Easy and cheap cab rides to Dubai's many attractions. One of, if not the best breakfast buffets we have ever experienced, so much food, you can easily skip lunch. Heaps of good restaurants to choose from, except maybe avoid the outdoor on the beach option in June, very average food - pizza, pasta etc and just too hot. Service in all respects was outstanding. Recommend the Italian restaurant. Complimentary access to Wild Wadi was much appreciated by Mr 13 and Miss 11. Would happily stay there again.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, July 3, 2013
Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

I am pleased to read that you enjoyed your stay with us and that you were overall happy with the services provided at the resort.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,369 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (783)
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Accra
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 30, 2013

Stayed here for a couple of day and its was amazing, from the breakfast menu to the numerous restuarants on the property. Service quality was always on point, i think they always checked on my room like twice a day :). Airport transfer was also seemless when checking out and with various options available. My room was immaculate with a view of the ocean and only seven star hotel in the world.one incident nearly marred my experience when i was late for a meeting and was rushing to have my breakfast and was interrupted by the waiters to sign for my breakfast instead of waiting for me to at least sit and start eating then bring me the bill to sign

The 360 club was also a good place to visit though not as patronised as you would want on some days.

Dinner at the Villa beach resturant was great good service and the food was very good.


In all I really loved the hotel, one of the best I have stayed in thus far.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, July 9, 2013
Dear Guest

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

I am very happy to hear that our team was able to create memorable experiences for you and you were overall happy with the services provided by our colleagues. Thank you for acknowledging so many positive elements about the resort. I have noted your comment with regards to the bill presentation at the restaurant during your breakfast and passed on to the Food and Beverage team to look into it and taking corrective action where required so that we exceed your expectation on your return.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South yorkshire
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 29, 2013

We recently stayed for 2 nights in a club executive room. What can I say we absolutely loved the hotel.
The executive lounge was excellent and the staff were fantastic and made you feel so welcome any time you visited!
The room was lovely and what an amazing view we had, we were only sorry we only had 2 days and will definetly be back but for longer next time.
We were on an half board basis and loved the food, service and atmosphere in the dhow and anchor, this is definetly worth a visit! The beachcombers was also very good too with lots of choice.
All I can say is what a fantastic hotel and would definetly recommend a visit!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, July 1, 2013
Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

Our constant effort at Jumeirah Beach Hotel is to create a relaxing environment and offer efficient, warm, friendly and unobtrusive service to all our guests and I am happy to hear that you were overall happy with the services provided by our colleagues.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durban, South Africa
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed June 29, 2013

This was our fourth visit to Jumeirah Beach and it only gets better. The service at this hotel is fantastic and you will never be left disappointed. We arrived at 6:00 in the morning and within 15 min we were checked in...although only one room was available the other one was ready within an hour. The newly refurbished rooms are lovely and spacious and the bathrooms are modern and clean. The water unfortunately leaks out of the shower but this is a problem they will correct in future renovations. The hotel has a personal feel and the staff are all friendly,polite and accommodating. Rajesh, the cleaner on the 9th floor was superb. He went out of his way to make our stay (as a family of 7) perfect and cleans the rooms wonderfully. The pool and beach area is lovely and the perfect place to relax even during the hot summer in Dubai. Access to Wild Wadi is complimentary and a fantastic bonus because you don't feel compelled to spend a long time there but can rather go a little while every day. We booked with half board and only ate at the Latitude restaurant because we prefer buffet style. The menu never gets boring and changes daily. The service is fantastic and quality of food and desserts are superb. The kids club is also great an you can be assured that you children will be safe and happy there. Well done Jumeirah to making our stay a memorable one as always. I overheard one of the guests say it was her 17th visit to Jumeirah....lucky her...and why go anywhere else when this is as good as it gets!!!!!

Room Tip: The newly refurbished rooms are great.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, July 1, 2013
Dear Guest

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

First of all I would like to thank you for your continued patronage to Jumeirah Beach Hotel. I am pleased to read that our team was able to managed your expectations and you had an another wonderful holiday with us.

Your kind comment about our colleagues especially about Rajesh is highly appreciated. Positive reviews like yours always serve as an added motivation to the entire team to maintain the highest level of service at all the times to all our guests. I have shared your comment with the teams and they are very happy to hear that you had a wonderful holiday with us.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 28, 2013

We stayed at the Jumeriah Beach Hotel from the 10th June to the 21st June. This has been our 9th stay at the hotel and is still one of the best hotels you could stay in. We had one of their newly refurbished rooms with balcony. The hotel has not changed much. The Dow and Anchor is the same but needs updating. Our favourite restaurant in the hotel was the Carnevale Italian Restuarant on the first floor. The manager Peter Fernandes and his staff could not do enough for us. The food was wonderful, the minestrone soup was the best I have tasted. We will return again next year.

Room Tip: All rooms face onto the beach and sea. A balcony is a must.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, June 29, 2013
Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

First of all I would like to thank you for your continued patronage to Jumeirah Beach Hotel. I am delighted to read our team was able to manage your expectations and made your stay a memorable one. Our “Stay Different” promise is to create luxury environments where our guests can enjoy unique and memorable experiences. Your kind comment about our colleague Peter is highly appreciated. I have shared your appreciation with the entire team and they all are equally happy to hear that you had an amazing holiday with us.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona, United States
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 28, 2013

It's a great hotel, nice location right on a wonderful beach. The hotel is 7 star the rooms are fantastic and the set ice is great. Although I only stayed, both on the way out and back from Kenya, for few days I was genuinely very pleased with every service the offered. Little on the expensive side but worth it for few days of relaxation after being on safari in Kenya for 10 days.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, June 29, 2013
Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

I am pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our colleagues.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
66 reviews 66 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed June 26, 2013

They treat you like Royalty.The experience starts from the time they pick you up from the airport.We had booked premium leisure room and were traveling with a kid.On arrival we were taken to a private lobby for quick and fast check in because we were traveling with a child.On arrival my little doll referred to as Princess by one and all at the hotel was given a welcome gift.The room was large and spacious and the view spectacular! Service in this hotel is hospitality at its best.Never in life have I had such an experience.Food in this hotel is OUTSTANDING.Breakfast buffets are Lavish and everything no matter what section you choose it from tastes excellent.The Danish pastry here is the best in the world!!The complimentary high tea had the best smoked salmon sandwiches.You get complimentary access to wild wadi water park which has better slides and is more fun than Atlantis water park(except dolphins of course).The staff from A-Z are all so courteous and effficient that I haven't seen such hospitality anywhere in the world.It is sheer luxury at its best!! Highly highly recommend staying here but warning:in future you might be disappointed as this hotel sets a benchmark and nothing else matches its standard!!I still haven't found a place that is quite like Jumeirah Beach Hotel!

Room Tip: Higher floors,better view and premium leisure rooms!!
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, June 29, 2013
Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

Our constant effort at Jumeirah Beach Hotel is to create a relaxing environment and offer efficient, warm, friendly and unobtrusive service to all our guests and I am happy to hear that you were overall happy with the services provided by our colleagues. Thank you for the very detailed feedback and mentioning so many positive elements about the resort. Positive reviews like yours will always serve as an added motivation to the entire team to maintain the highest level of service at all the times to all our guests.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jumeirah Beach Hotel

Address: 6 Jumeirah Beach Road, Dubai 11416, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Top resorts Hotel in Dubai
#7 On the Beach Hotel in Dubai
#9 Spa Hotel in Dubai
#14 Family Hotel in Dubai
#14 Romantic Hotel in Dubai
#18 Luxury Hotel in Dubai
#18 Business Hotel in Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Jumeirah Beach Hotel 5*
Number of rooms: 598
Official Description (provided by the hotel):
Jumeirah Beach Hotel is located directly at the Arabian shores. All rooms and suites feature seaview, the latest technology and free wireless internet.Guests receive unlimited complimentary access to Wild Wadi Waterpark and Sinbad's Kids Club. The Pavilion Sports Club with its tennis courts, watersports, gym, PADI dive centre, climbing wall and Spa offers a gregarious experience. 5 sensual signature restaurants, a casual dining selection and 3 stylish bars are renowned for genuine, true hospitality. ... more   less 
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Also Known As:
Jumeirah Beach Resort
Jumeirah Beach Hotel Dubai
Beach Dubai Hotel Jumeirah

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