My husband and I stayed here for 3 days, 2 nights before going on to the Al Maha and The Ritz Carlton, and I can honestly say it was the most wonderful hotel experience, ever!
We arrived after an overnight flight with Etihad into Abu Dhabi, and after our transfer were still there at least 4 hours before check-in. We needn't have worried. After being greeted by a drink and warm towels we were told our suite was ready, on the 21st floor (actually 42nd in real terms), and were readily whisked upstairs to be checked in at our very own desk. Each floor has its own check in area and concierge, and they were wonderful. Our suite was amazing - floor to ceiling glass with breathtaking views of the sea and the Jumeriah Beach. Once we had got over the inital disbelief at the decor, and were taken upstairs to our bedroom, bathroom and dressing room, we realised that they are not really Ott they are beautiful.The Burj have thought of everything - our complimentary toiletries were 100ml bottles of Hermes products, ranging from Eau de Toilette for me Rocabar Aftershave for hubbie, to shower-gel, body lotion, deodorant, shampoo, conditoner, which our butler pointed out were all ours to keep. I know this is built into the price of the room - but they didnt have to provide such bit bottles! We also received complimentary flip-flops and beach bags.The mini-bar prices are ridiculous, but tea, coffee, juices etc were complimentary when ordered on room service. The pool area is small in comparison with the size of the hotel, but they have just opened a beautiful pool, exclusiveley for Burj guests adjacent to the Jumeriah Beach Hotel.We decided to eat in the Madinat Jumeriah, the large new hotel complex, which you can get to by ordering a buggy to take you there. We found some lovely restaurants - varying in price, but had all our evening meals there. The cheapest meal in either of the 2 main eateries at the Burj are approx £135.00 pp. There are some things I will pay money for, and others that I wont - and food is one of them. We spent a time on the private beach, and again were looked after is if we were old friends. Nothing is too much trouble, and to be honest, if I could have stayed there for the rest of the holiday I would have. Im a travel agent in the UK, and have often sent customers to this hotel, and wondered wether I would actually enjoy the experience, and I can honestly say we did. It was our 20th wedding anniversary, so we had saved hard for this special holiday, but I would save hard again to go there. Yes drinks are dear, and so is the food, but compared to The Ritz carlton where we spent the last 3 days there wasnt a massive amount of difference. I actually found the ritz to be stuffier and a wee bit unfriendly compared to The Burj. We were relaxed, nobody dresses up to the nines, and I wish we were still there. Dont expect understated decor, dont expect it to be cheap, but just expect to be looked after in this hotel,like you have never been looked after before. We loved it!!!!!!!!!!!!