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“One night you have to try the highest star hotel and resort in the world, is it excellent yes, is it worth extra no.” 4 of 5 stars
Review of Burj Al Arab Jumeirah

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Burj Al Arab Jumeirah
5.0 of 5 Hotel   |   Burj Al Arab | P.O. Box 74147, Dubai, United Arab Emirates   |  
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Ranked #11 of 475 hotels in Dubai
Brisbane, Australia
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“One night you have to try the highest star hotel and resort in the world, is it excellent yes, is it worth extra no.”
4 of 5 stars Reviewed 4 days ago NEW

Yes, total luxury.

The building is the ultimate in opulence. Security first class. Areas for viewing from pool deck to roof too just spectacular. Sunsets spectacular, nighttime walk around premises wow!!!

If you had the money would you live and die here? Yes, bloody oath! Would they let you, probably not, batting above your average and class little fella unless you plot some oil sadly.

But for one night, to experience the best, it's a must try, everybody equally deserves that but very few will get in to try sadly.

One down point was the service. Entry and guidance was ok, but in the restaurants it was pretty obvious you were not assessed as a high roller and we will focus on the big end if town. You pay your bill but it's not the big end which us what counts and will come back often. So you're left sort of hollow, the good is great but the service is so neglectful ghost you think is the good really that great, is it worth that much extra and the answer is sadly no.

See it takes people to make experiences as well as Italian marble and seafood. For that reason, like a casino, if you don't have the cash to blow give it a miss and you can buy yourself 3-5 other experiences instead (or an Armani suit as I did after checkout). This was the wife's reward, what she wished for and she was regretful afterwards that it didn't meet her expectation. I still have the suit and I love it!!!

  • Stayed June 2014
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
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English first
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a fantastic time we had here. The afternoon tea is expensive but worth every penny. You are treated like royalty.
We arrived and had a look round the hotel lobby, then travelled up the lift with amazing views, up to the skybar. We were seated at a window table looking over Dubai. The waiters were fantastic, the food was lovely and I was presented with a rose at it was our honeymoon. A real treat!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sohar, Oman
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Security at entrance was politely impressive. Reception by door man spells class of the place which you are going to experience. On our entrance we were greeted by reception who personally saw us to the lift to upstairs for reserved breakfast booked in advance by us. View inside and from inside looks awesome and defines a class of its own. Needless to say we took many pictures and we're even helped by staff. Menu was extensive. We had selected north and south indian vegetarian breakfast. Mint cooler was awesome start to tickle the taste buds. Rasmalai was well prepared nd fresh. Sadly the curry accompanying parantha was disappointing in sense it lacked maturity of taste and amalgamation of flavours expected from a world class dining experience. This has already been conveyed in my personalised feedback seeked by hotel. Ambience and spell binding architecture makes up for everything. Menus was served and sweet dish was served after we had paid the bill. Not expected but still giving benefit of doubt. Majestic piano overlooking the colorful water fountains lays an ultimate forefront to the large golden pillars.
Visit it to experience it. Worth a dime spent rather a bigger dime.

Stayed June 2014, traveled with family
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Heumen, The Netherlands
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Having seen a documentary about the building of this hotel, I have always longed to see it. It is a fabulous piece of architecture, and a brilliant piece of engineering. A room in this hotel is way above our budget, and therefore, to see it inside, I booked a high tea for my son and myself in the Sky Bar situated right at the top of the hotel. It was Ramadan and the hottest month of the year, which meant that we had the restaurant to ourselves to start with, and when we left I suppose about 12 people were there. I understand that it is normally full, and had booked through the Internet in advance.

It is over the top, it is true, but also fascinating and beautiful inside and out. The high tea costs about €112, and for this you get a delicious menu and fine teas to choose from. We were given more to eat than we needed. Sitting next to a window in a room hanging out over the sea, and looking down to the yachting marina below us was a wonderful setting.

We only had one day in Dubai, and I really only wanted to see this hotel, and the Burj Khalifa. I am so glad we did: Dubai holds otherwise few charms for us.

Room Tip: My only tip would be: take a lot of money with you! A stay in this hotel must be splendid if you hav...
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Stayed July 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albion, MRU
1 review
5 of 5 stars Reviewed 6 days ago NEW

7 star hotel, 7 star service, well said.. just wonders full! I'm a hotel professional but this is more than luxury.. fabulous service.. prompt response to any complaint.. well maintained facility.. congrats! Best in Dubai

Room Tip: any suite!
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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Glasgow, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Superb opulent experience , absolutely worth the money! Attentive friendly staff, delicious food and just pure luxury!! I'll certainly be back! First visit to Dubai and they treated us like royalty, certainly worth a visit people!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I am a Dubai resident and heard a lot about this Iconic hotel. I booked lunch at Al Iwan restaurent for my family & guests (Not for food) but to have world class experience.
Booking procedure: My call quickly connected to F&B and based on my preference (I am pure vegetarian), they recommended Al Iwan which is on First floor.
Time: Thy tool almost 10 minute to take my booking which is worth as they explained everything from Menu, dress code, options available for Veggie etc
Food: It was perfect, to our surprise their Chef met us personally and ask their staff to serve Indian food specially prepared for us.
Price: Expensive but worth spending
Views from Restaurent: Amazing
Overall experience: Since we had confirmed booking, we got 7 star treatment start from entrance, also got a chance to view the hotel from lobby and certain area.

Stayed January 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Burj Al Arab Jumeirah

Address: Burj Al Arab | P.O. Box 74147, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Dubai
#7 On the Beach Hotel in Dubai
#8 Spa Hotel in Dubai
#10 Romantic Hotel in Dubai
#11 Luxury Hotel in Dubai
#11 Family Hotel in Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Burj Al Arab Jumeirah 5*
Official Description (provided by the hotel):
The distinctive sail-shaped silhouette of Burj Al Arab is more than just a stunning hotel, it is a symbol of modern Dubai. Yet for all the wonder this stunning structure provides when you finally see it in person, it is the service within that really makes the Burj Al Arab so extraordinary. Repeatedly voted the world's most luxurious hotel, this magnificent destination offers you the finest service and facilities throughout - right down to an optional chauffeur-driven Rolls Royce. Burj Al Arab suite-only accommodation offers discreet check-in within your rooms, a private reception on every floor and a host of personal butlers, each a warm messenger of our unparalleled hospitality. Come and experience it for yourself. ... more   less 
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Also Known As:
Burj Al Arab Dubai
Burj Al Arab Rates
Seven Star Hotel Dubai
Burj Al Arab Hotel Dubai
Dubai Burj Al Arab
Al Arab Burj Hotel
6 Star Hotel Dubai
Burj Al Arab Price

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