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“Excellent, clean, relaxing hotel” 5 of 5 stars
Review of The Ritz-Carlton Dubai

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The Ritz-Carlton Dubai
5.0 of 5 Hotel   |   The Walk on Jumeirah Beach Residence, Dubai 26525, United Arab Emirates (The Marina)   |  
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Hotel amenities
Special Offer
$100 Credit + Breakfast
Ranked #31 of 499 Hotels in Dubai
Certificate of Excellence 2014
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Excellent, clean, relaxing hotel”
5 of 5 stars Reviewed May 22, 2013 via mobile

Just would like to say that we had a great stay here. We had stayed in there club lounge package with room on the 6th floor overlooking the resort.

The club lounge is well worth the money as it allowed snacks, drinks etc.. throughout the day until 8ish.

The resort itself was excellent, small but fine indeed, it was more about quality rather than quantity and it showd throughout the building.

Beach access was close and great beach too.

Rooms were spot on, big, clean and luxury.

Service was top too, staff very helpful and kind.
Def stay there again, location was fine too right in the heart of the jumeria beach strip with all the shops.

Book early to get decent rates as we did.
My only gripe really was lack of free wifi expect in lounge, otherwise cost of wifi is silly unless your on business.

Look at the pics and u will see what a decent place it is.

U will get some idiots who mark it down as this place isnt for riff raffs at all, if u want to chill and relax this is the place.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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945 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
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London England
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 21, 2013 via mobile

Myself and my fiancé have stayed here before and when asked where I wanted to stay over my birthday i said without hesitation The Ritz-Carlton. We stayed in the club level again and I was spoilt beyond belief. Everything from the cold water being given to you in cooler bags beside the pool, to the spa where I literally floated out. Even my birthday meal the staff had got together and written a personal card for me along with a birthday cake.

The bed is amazing I just want to take it home with me. The views are stunning and the service by the staff is the best, they remembered our stay from before and welcomed us like long lost friends.

If you ever have chance to stay here you must and enjoy every second of it.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 20, 2013

A fantastic place to do nothing chill relax and sit by the pool...A very well looked after hotel with all the facilities you may need for business or just for pleasure. The staff are very friendly and will help with anything you may require. Surrounded by a good night life as well as a shopping area and not forgetting the beach then this is a great place in Dubai to come and relax.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 19, 2013 via mobile

We have just returned from a fabulous 6 night stay at the Ritz Carlton. We had undertaken lots of research prior to our trip to Dubai and can say the effort was worth it, the hotel was perfect for our needs... Beautiful & Modern rooms, excellent customer service, wonderful pools & gardens and perfectly located at JBR.

We stayed in a Club room to enjoy the benefits of the Club Lounge, and unless you plan / wish to dine out every evening of your stay then I would strongly recommend paying for the additional benefits. Whilst the food is not excellent or particularly varied, it is certainly good, fresh and plentiful. You also have the benefit of all your drinks been included, and whilst we were only enjoying the odd glass of wine and soft drinks this was still a significant saving during our stay.

The staff in the club room are excellent, their attitude & helpfulness made our stay that little bit more enjoyable.

The pools are fantastic, and the staff again are very helpful... Bringing cold towels, drinks in the pool and water. During the week the pool was relatively uncrowded and peaceful, that changed at the weekend as the hotel and pool were significantly busier with many more children. This did not disturb us greatly, however, if you are not traveling with children and can be a little flexible with your dates I would recommend taking your stay during the week... Or you can sneak off and enjoy the pool at the new 4th floor spa!

Finally, I wanted to pick up on a few negative comments from previous reviews which I feel are a little unfair and/or the hotel may have improved on since the reviews were written.

- we were questioned maybe 3 times during our stay if we were guests of the hotel, this was always done courteously and we were always happy to answer. This only occurred at the main doors to the outside pool & gardens, and I would rather be asked than wonder if people around the pool were actually guests of the hotel. The staff in the club lounge etc never asked this and after the first day would greet us by name.

- The times for food at the Club Lounge are clearly stated, and in my opinion it is unreasonable to expect bending of the rules. However, when we did arrive later than planned one evening (hot food finishes at 8pm) the staff voluntarily offered to bring the dishes back out so we could enjoy the main dish from that evening. Also, when the clock strikes 10pm you are not asked to vacate the Lounge, we were always asked if we wanted one last drink and on one occasion did not leave until nearly 11pm.

We enjoyed a wonderful stay at this beautiful hotel and we would most definitely recommend staying here.

Stayed May 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed May 16, 2013

Stayed 2 days on the club level and we were pampered beyond belief! The hotel employees always remembered our names and went out of their way to take care of us! Discovered a missing shopping bag from our room after a day out. The hotel actually organized a search through that days garbage to discover it had been inadvertently thrown out by housekeeping. If this weren't already enough, along with returning the missing items they also had a card and a lovely plate of chocolates delivered to our room as an apology for the inconvenience. We were so impressed and will definitely stay with them again!

Room Tip: Club room perks are an outstanding value!
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 12, 2013

"Friday Brunch" is an institution here in Dubai and The Ritz Carlton certainly lived up to my expectations. Food stations representing cuisine from China, Italy, India as well as wonderful salads and a desert island to die for. Staff were very good too. A lovely way to spend an afternoon.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
1 review
5 of 5 stars Reviewed May 12, 2013

Just stayed 4days here.This is a fabulous Ritz. The staff was wonderful, the room was great. Stayed in the new part, was our anniversary and they upgraded us. Marco and Mika in the Club Lounge were very helpful and great to talk to. We will be back in Oct.So loved the beach and the pools. The food was spectacular.

Room Tip: upgrade to the club lounge, worth the money. Stay in the new part
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton Dubai

Address: The Walk on Jumeirah Beach Residence, Dubai 26525, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 On the Beach Hotel in Dubai
#24 Family Hotel in Dubai
#28 Business Hotel in Dubai
#30 Luxury Hotel in Dubai
#46 Romantic Hotel in Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Dubai 5*
Number of rooms: 294
Official Description (provided by the hotel):
Experience The Ritz-Carlton, Dubai, and discover a private playground in the heart of the vibrant Dubai Marina District. With all the opulently decorated 294 rooms and suites enjoying garden and sea views, this intimately luxurious resort, situated on 350 meters of the pristine white sands of the Arabian Gulf, is the perfect place to relax and indulge. Enjoy sophisticated dining experiences in one of the resort's 9 restaurants offering culinary choices from Asia, Arabia, Italia to a beach side seafood grill. Guests in search of a more active lifestyle have unlimited recreation facilities to choose from including four tennis courts and a multi-purpose gymnasium, together with six swimming pools -including 2 shaded children's pool one with water slide for younger visitors. The resort's leisure offering comes full circle at The Ritz-Carlton Spa where the ambiance radiates the traditions and warmth of an Arabian "Hammam", with an innovative urban twist. For spectacular settings on lavish celebrations or high-powered business meetings, the resort's grand ballroom, collection of stylish meeting rooms and stunning outdoor pavilions, epitomize The Ritz-Carlton reputation for detail and excellence. Approximately 35km from Dubai International Airport and 25km from the business and financial districts, the city's traditional souqs and tax free shopping malls, The Ritz-Carlton, Dubai is located on the prime white sandy beachfront of Jumeirah Beach Residence, adjacent to The Emirates Golf Club, world championship courses. With the bustling metropolis and all the attractions of urban living on the doorstep, step out of a chauffeured limousine, step into the city's most sought-after beach destination and discover a hidden legendary gem in the heart of Dubai Marina. ... more   less 
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Also Known As:
The Ritz-Carlton Dubai Hotel Dubai
Ritz Carlton Dubai
Dubai Ritz Carlton
Ritz Dubai

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