The service they offer is fabulous and the location is also very good ! .. not to mention that the rooms are very comfortable and the buffet spread is extra-ordinarily good !!

A Fine Hotel with Good Service

The hotel’s service is very good. It appears from the exterior that the building is older, but the interior has been renovated quite well. For the most part, you have to take a taxi anywhere you need to go since the hotel is located a fair distance (about 10 minutes away) from the primary business area, the DIFC. Upon arrival, the hotel offered me an upgrade to their executive floor for a price. The price I thought was reasonable because it included daily internet (hard wire and wireless), breakfast and a light dinner in the executive lounge. Frankly, the light dinner was more than enough for me, so the overall cost of the upgrade was very reasonable. In addition, a platter of fresh food was provided throughout my stay.

There are several restaurants within the hotel. Because of the light dinner (mentioned above), I only ate at the Lebanese restaurant, but unfortunately was very disappointed because of apathetic service and mediocre food quality. I cannot comment on the other restaurants, but I will say that I was the only person in the Lebanese restaurant while the other restaurants had a good crowd – I should have taken the hint.

A couple of times I had a problem with my room Internet connection, but a technician responded quickly and solved the problems.

My only true criticism, and it is minor criticism, was the room key card (also needed to reach the executive floor by elevator) failed a number of times and I had to get a newly programmed card. I was not the only person with this problem. The situation was more of an annoyance rather than a problem because the hotel staff re-programmed my card immediately, without question. The second problem was a leaky shower door flooding the bathroom floor during each use.

In general, a fine hotel with good service.

This hotel was highly recommended to me by an acquaintance, so on my last business trip to Dubai ealier this month I opted to sample the experience. I was absolutely delighted with all aspects of the amenities and services.

To start with, it is so convenient to the airport and yet not too far from the centre and beach. After a long flight, the short trip to the hotel is a blessing. First impressions were very positive, lovely entrance hall, high atrium and a sense of grandeur. What was particularly nice was the fact that it is not one of those massive hotels but one that exudes a personal feel.

Arriving later in the evening, I was more than happy to relax in Somersets and enjoy a few of the good selection of international beers and watch the clientele. There was a nice buzz to the bar without it being too loud or noisy and the bar menu proved to be varied and good value.

My executive level room provided me with all the comforts that I desired. I have stayed in a wide selection of hotels across Eastern Europe, Middle East and Africa and this one is up there in terms of comfort and facilities. I was particularly impressed with the Executive Breakfast room, in which I received impeccable service.

The La Veranda restaurant is a little gem, which I frequented when possible. The Italian cuisine was top class and yet such good value, particularly at lunch time, a fact well recognised by the number of fellow diners. Needless to say, the service was smooth and friendly.

I had only one opportunity to sample the outdoor pool. Although not a large area, it is an invaluable outlet for the stressed business person and a treat for those lucky enough to stay there on holiday.

The Moevenpick is a medium sized and welcoming establishment that is impeccably run, with courteous and friendly staff with smiles on their faces. I will be back!

This is my 4th stay at the Movenpick Hotel, as part of my biz travel. Whilst Movenpick is classified as a 5 stars hotel, the quality, room size and services are quite questionable. Sure the foyer is grand with a set of grand staircase, backed by the baby grand and grand atrium, I am afraid that's about all the grands you'd get to see.

Room sizes is like pot luck - if you are lucky, you get to be placed in a reasonable size room; otherwise, it's nothing like a dog-box.

Room quality is another issue - If you happened to be a smoker, congrats cos you get to be placed in the newly constructed rooms; and if you are a non-smoker, you get the old rooms.

Room feature is pretty average - TV channels does not correspond to the guide; not to mention the TV signal is pretty average, hence some channel is grainy and voice are faint on others

Hotel feature is below average - The pool is tiny and tastes like chlorine; I could not find the running track that the hotel promos; and the internet connection costs a bomb!; To this date, I still don't have any idea what is the purpose of the "try-hard" Japanese theme garden, it's dirty and covered in dirt!

Services - Don't expect the reception desk to be much of a help and don't expect any smile either; having other people pushing in doesn't help

Noise - Do not stay on weekends unless you enjoy thumping music whilst you try to sleep. The music coming from the nightclub is sooooo loud that it can easily be heard through the paperthin walls. During the day, you have to put up with the construction noise...

Despite all of the above-mentioned, Movenpick is located in a great location that is only 10mins from the airport and walking distance to the Wifi Mall, Ramsey Mall and the nearby restaurants