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“Friendliest staff & great outdoor pool” 5 of 5 stars
Review of Moevenpick Hotel & Apartments Bur Dubai

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Moevenpick Hotel & Apartments Bur Dubai
5.0 of 5 Hotel   |   Oud Metha Area, PO Box 32733, Dubai, United Arab Emirates   |  
Hotel amenities
Ranked #57 of 499 Hotels in Dubai
Certificate of Excellence 2014
Melbourne, Australia
Top Contributor
80 reviews 80 reviews
28 hotel reviews
Reviews in 39 cities Reviews in 39 cities
43 helpful votes 43 helpful votes
“Friendliest staff & great outdoor pool”
5 of 5 stars Reviewed June 4, 2014

Lovely room, good location considering how good the taxi's are in Dubai. The oasis in the heat of Dubai was the pool & the hotel in general. We had been away for seven weeks & this was the best hotel we stayed in. The quality of the breakfast was very good but the staff were the real standouts so friendly & helpful.The room was always cleaned and made up well without being intrusive. Will certainly stay at this hotel again no doubt what so ever. We can't recommend this hotel highly enough.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_Guest_Relation, Front Desk Manager at Moevenpick Hotel & Apartments Bur Dubai, responded to this review, June 23, 2014
Dear Donnaandrob,

Thank you so much for choosing the Mövenpick Hotel & Apartments Bur Dubai. We are grateful to learn about your over all experience of the hotel and we are glad that our service team has provided you an excellent assistance. I will share your feedback with all our team members and I am sure they are more than happy to learn that their handwork was being noticed.

We will look forward to our next opportunity to serve you when your travels bring you again to Dubai, hopefully soon.

Sincerely,
Roslyn Castillo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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871 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
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English first
Tampa, Florida, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 4, 2014

The time here was great and will be happy to return to such a helpful staff most of all very appreciative of Karuppasamy in the housekeeping dept was vey friendly and kinda. I recommend thai hotel to any one and everyone.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_Guest_Relation, Front Desk Manager at Moevenpick Hotel & Apartments Bur Dubai, responded to this review, June 5, 2014
Dear David T,

Thank you very much for your review of your most recent stay with us on TripAdvisor. We are delighted to learn of your excellent experience and I am very pleased to read that Karuppasamy efficiently assisted you during your time here at Movenpick Hotel & Apartments Bur Dubai.
Thank you for your candid statement of recommending our hotel to others.
Your feedback is highly valued and appreciated and we will look forward to our next opportunity to serve you.

Sincerely,

Roslyn Castillo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bend, Oregon
Top Contributor
377 reviews 377 reviews
54 hotel reviews
Reviews in 107 cities Reviews in 107 cities
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed June 3, 2014

My two adult children and I stayed here for two nights for a one-day layover in Dubai. The hotel was very nice! Beautiful accommodations, wonderful outdoor pool and friendly staff. We really enjoyed how friendly and helpful the staff was and the restaurant staff as well. Even the business center was fabulous. Enjoyed!

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_Guest_Relation, Front Desk Manager at Moevenpick Hotel & Apartments Bur Dubai, responded to this review, June 5, 2014
Dear Wendy M,

Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai and for taking the time to post a detailed review of your recent stay.
We are delighted to learn that you enjoyed the service and facilities of the hotel and we are truly happy to learn that our team's hospitality stood out in all aspect of your stay.

It's a great pleasure to welcome you back at Movenpick Hotel & Apartments Bur Dubai hopefully in a not too distant future.

Sincerely,

Roslyn Castillo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed May 31, 2014

i am stayed for movenpick burdubai five days.great location and good view for the hotel.the selection verity of food and choice of dishes.the roof top pool was exploring.the staff were very helpful and outstanding service.the rooms are well cleaned and always fresh. when i came from outside i feel my room was my home.the house keeping staff Ramesh chinna he took more care of me he gave wonderful service to my room i enjoyed my stay here i will wait for to come again.

Room Tip: every thing is wonderful
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  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_Guest_Relation, Front Desk Manager at Moevenpick Hotel & Apartments Bur Dubai, responded to this review, June 5, 2014
Dear Helmy A,

Thank you very much for sharing your experience with Movenpick Hotel & Apartments Bur Dubai in TripAdvisor.

We were truly inspired with your candid feedback and i am certain that all our team members especially Ramesh Chinna will be glad to learn about your positive impression of the hotel. It is fulfilling to receive such a good comments like yours, and we are looking forward for your next visit to Movenpick Hotel & Apartments Bur Dubai.

Sincerely,

Roslyn Castillo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
1 review
5 of 5 stars Reviewed May 30, 2014

I am working for Fluor Co. and I've been staying in this hotel for the past 2 years. The service and assistance is exceptional. The following names come to mind: Ramesh Chinna, housekeeping who helped me weigh my luggages prior to going to the airport; Roslyn and Jay of the front desk who are always ready for answers to my questions (very cheerful and positive), Joseph (bellman), who always helps me when I arrive; and last but not the least, Angelo (concierge). He is what embodies a " concierge", the "go to person" for anything that you might one to know about a new place. Keep up the good work guys!!

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_Guest_Relation, Front Desk Manager at Moevenpick Hotel & Apartments Bur Dubai, responded to this review, June 5, 2014
Dear ahtrinidad,

Thank you very much for your positive feedback pertaining to your recent stay at Movenpick Hotel & Apartments Bur Dubai.

We were humbled with your comments and we are happy to read that our service team including myself were able to assist you efficiently to ensure your comfort and convenience. Our service team especially Angelo, Ramesh Chinna, Jay, Joseph and myself were glad that our hard work was being noticed which results a memorable stay to all our guest such as your self.

It is our pleasure to serve you and we look forward to your next visit in Dubai.

Until next time,

Roslyn Castillo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed May 30, 2014

We are enjoying our 5 night stay here. The rooms are very clean, our attendant Dinesh is
excellent, helpful & obliging with a professional manner.
The selection & variety of food at breakfast was outstanding, very fresh & well presented,
and the team of workers very attentive.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_Guest_Relation, Front Desk Manager at Moevenpick Hotel & Apartments Bur Dubai, responded to this review, June 5, 2014
Dear Barbara C,

Thank you very much for your candid feedback of your recent stay here at Movenpick Hotel & Apartments Bur Dubai.

We are glad that you enjoyed your stay and was able to try our sumptuous breakfast. I will certainly share your feedback to all our team members especially to Dinesh and to our Culinary team.

We are looking forward to your next visit, hopefully in a not too distant future.

Sincerely,

Roslyn Castillo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Street, United Kingdom
Top Contributor
55 reviews 55 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 28, 2014 via mobile

Stayed here for two nights before traveling onwards to Sri Lanka! What a great choice, great location, a brilliant base from which to explore the city. Great value for money! The roof top pool was brilliant with a lovely view of the burj khalifa. The rooms were lovely, service fantastic and the breakfast was lovely with plenty to chose from. Would recommend!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_Guest_Relation, Front Desk Manager at Moevenpick Hotel & Apartments Bur Dubai, responded to this review, June 5, 2014
Dear Katharine2112,

Thank you very much for taking the time to share your memorable experience at Movenpick Hotel & Apartments Bur Dubai!

We are very flattered of your positive feed back of the hotel during your stay. We would like to Thank you for letting others know how convenient and comfortable it it to stay at Movenpick Hotel & Apartments Bur Dubai.

We are looking forward to our next opportunity to serve you.

Sincerely,

Roslyn Castillo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Moevenpick Hotel & Apartments Bur Dubai

Address: Oud Metha Area, PO Box 32733, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Business Hotel in Dubai
#55 Luxury Hotel in Dubai
#62 Family Hotel in Dubai
#89 Romantic Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Moevenpick Hotel & Apartments Bur Dubai 5*
Number of rooms: 312
Official Description (provided by the hotel):
Located opposite the American Hospital in Health Care City and only 10 minutes from a host of Key locations in the city; The Dubai Mall and Fountain, Burj Khalifa, DIFC, The World Trade Centre, Dubai International Airport, City Centre, Dubai Port and Dubai Creek, the Moevenpick Hotel and Apartments Bur Dubai is strategically placed for both your business and leisure requirements. ... more   less 
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Also Known As:
Moevenpick Hotel And Apartments Bur Dubai
Movenpick Hotel Dubai
Movenpick Dubai
mövenpick Dubai

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