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“Very nice stay!” 5 of 5 stars
Review of Moevenpick Hotel & Apartments Bur Dubai

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Moevenpick Hotel & Apartments Bur Dubai
5.0 of 5 Hotel   |   Oud Metha Area, PO Box 32733, Dubai, United Arab Emirates   |  
Hotel amenities
Ranked #43 of 487 Hotels in Dubai
Dubai, United Arab Emirates
1 review
“Very nice stay!”
5 of 5 stars Reviewed April 7, 2014

The hotel is top notch. Close to Lamcy Plaza where you can shop and eat a little bit from all around the world with different cuisines. The hotel staff is very helpful especially Mr Ramesh Chinna from housekeeping. Kept my room clean and assisted with laundry. Was surprised they pressed my tshirt! 5 Star treatment indeed!

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_Guest_Relation, Executive Assistant Manager at Moevenpick Hotel & Apartments Bur Dubai, responded to this review, April 13, 2014
Dear P A,

Thank you so much for staying at the Mövenpick Hotel & Apartments Bur Dubai and for sharing your feedback. I am truly pleased to read that you enjoyed the hotel’s location and that our service team, Ramesh in particular, assisted your throughout your stay. Your feedback and loyalty are highly valued and appreciated. We will look forward to serving you again.

Sincerely,

Markus Eppinger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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775 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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English first
Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2014

Very good br be in dubai and very good be stay in Move'n pick (bur dubai) exellent room and service .the fod also international standard . good for family, if you any one like to come dubai please chose Moven' pick you are not disappointed.House keeping Mr.karuppasamy he is very kind and polite to me any way thanks dubai thanks to Moven' pick ,thanks to the guy karrupasamy make my trip worthy.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_Guest_Relation, Executive Assistant Manager at Moevenpick Hotel & Apartments Bur Dubai, responded to this review, April 13, 2014
Dear girish g,

Thank you so much for taking the time to share your feedback of your most recent visit with us on TripAdvisor. We are very pleased to learn of your positive impression of the hotel, its facilities and services. All our team members, and especially Karuppasamy, will be very delighted to learn of your experience. We will look forward to welcoming you back, hopefully in the not far future.

Sincerely,

Markus Eppinger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 30, 2014

Stayed here for one week in March, a really good hotel with amazing staff. They did everything to make our stay more comfortable and are very serviceminded. The hotel has a great pool on the roof with a snack bar. Was a bit outside of "town" so a lot of taxi trips, but it's cheap with taxi so wasn't that big of a problem. At first we got a room with views of the lobby, but after one night we had to switch, the nightclub music sounded like it was inside the room! But after talking to reception we got a new room that was quite. Although maybe they should soundproof the rooms more, had an Indian couple next to us, that listened to Bollywood films very very loud until 2 in the morning.
Food in restaurant was very good and had lot of choices to choose from. So all in all a very good hotel to stay in.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_Guest_Relation, Executive Assistant Manager at Moevenpick Hotel & Apartments Bur Dubai, responded to this review, April 13, 2014
Dear wargflickan,

Thank you so much for staying with us at the Mövenpick Hotel & Apartments Bur Dubai. I am very pleased to read that our service team professionally assisted you during your stay. I sincerely regret to read about the inconvenience that you have experienced during your first night and I would like to apologize if this caused you any inconveniences. I am delighted to read, however, that our reception team was able to change your room to ensure that the rest of the experience was enjoyable. Thank you for recommending the hotel. We will look forward to our next opportunity to properly serve should you visit Dubai again.

Sincerely,

Markus Eppinger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed March 28, 2014

This hotel always has the friendliest staff and Excellent chefs, however, today I have to give Palpandi from housekeeping, the praise. I needed a power converter for my laptop. Palpandi brought in a regular converter however it didn't work for my plug-in. He was very gracious and did not stop until he found the right converter. Palpandi is dedicated to his job and takes pride in what he does. I appreciate him going the extra mile as many people would have given up. He was as happy as me to get my power charging. It is employees like Palpandi that make a weary traveler feel good. Hats off to Palpandi !! and the whole Movenpick Bur Dubai. Now I am going to order their char grilled beef tenderloin and it will be superb!!

Room Tip: I am in one of their new rooms - Travelers could ask for one of the new rooms. All rooms are nice bu...
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  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_Guest_Relation, Executive Assistant Manager at Moevenpick Hotel & Apartments Bur Dubai, responded to this review, April 13, 2014
Dear Carolyn B,

Thank you so much for choosing the Mövenpick Hotel & Apartments Bur Dubai as your hotel of stay and for your kind remarks pertaining to our service team. I am delighted to read that the team was able to efficiently assist you and that especially Palpandi was a great help. We truly value your loyalty and your kind feedback. We will look forward to welcoming you back, hopefully in the not far future.

Sincerely,

Markus Eppinger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Islamabad, Pakistan
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 27, 2014

It was a wonderful stay at Moeven Pick, from check in to check out. Service was perfect and we stayed for seven days. Breakfast was worth having and staff was so helpful and served us very well. Reception staff to room service staff all excellent service. I would recommend all to stay at Moevenpick and you wont regret. On top the location is very convenient. Rooms are specious and their apartment building is also meet same standards. i wish them best and keep up the hard work. i would definitely stay again.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_Guest_Relation, Executive Assistant Manager at Moevenpick Hotel & Apartments Bur Dubai, responded to this review, April 13, 2014
Dear anooshaq957,

Thank you so much for taking the time to share your review of your most recent stay with us on TripAdvisor. I am delighted to read that you enjoyed the hotel’s location, its décor and that all our team members efficiently assisted you throughout your stay. Thank you for recommending our hotel. We will look forward to welcoming you back, hopefully in the not far future.

Sincerely,

Markus Eppinger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 24, 2014

This was our fourth stay in Dubai and fourth different hotel. All four excellent but the Movenpick is definately our favourite so far. We checked in at 7am and were told our room would not be ready until 2pm, so we said we would use the pool. At 11am a member of staff appeared pool side to say our room was ready! What a nice surprise! The room was not the best we have had in Dubai but we dont worry too much about the room as long as the bed is comfortable, which it was. Our room was at on the 2nd floor and was very quiet (apart from a wedding party that went on late, but who would complain about that!?) The hotel has a fab sports bar and good restaurant selection. The all inclusive food and drink option at the Fountain was superb, we ate here twice and were not disappointed. We had three days of bad weather which did not spoil our holiday as we went to new places and had a most amazing night at the horse races in Meydan (ten out of ten ). The hotel is in a great position to visit most things and I cannot praise the staff at the hotel enough, they cannot do enough for you and are so polite. The leisure staff had won an award while we were there and I cant say I am surprised as they all work so hard. We rarely return to a hotel as we like to try new ones but I cant wait to stay here again, and will look forward to a return trip next March.

Room Tip: our room was second floor and was fine
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_Guest_Relation, Executive Assistant Manager at Moevenpick Hotel & Apartments Bur Dubai, responded to this review, April 13, 2014
Dear SurreyHolidayfan,

Thank you so much for sharing such positive review of your visit to the Mövenpick Hotel & Apartments Bur Dubai on TripAdvisor. I am truly delighted to read that you also enjoyed your stay during your most recent visit and I would like to thank for your loyalty. Thank you also for commenting on our good location, our culinary offers and most importantly about our service team. I will certainly share your feedback with the entire team. We will look forward to serving you again once your travels bring you back our way.

Sincerely,

Markus Eppinger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenwood, South Carolina
1 review
5 of 5 stars Reviewed March 22, 2014

the rooms are nice and comfortable.service is really great staffs are very friendly and helpful.breakfast was very nice.room cleaning is excellent.the house keeping staff Ramesh chinna and Mohamed they did good job.thanks to all staffs and managers.i will come again this hotel.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meppinger, Executive Assistant Manager at Moevenpick Hotel & Apartments Bur Dubai, responded to this review, March 27, 2014
Dear 95June,

Thank you for sharing your candid feedback pertaining to your most recent visit with us on TripAdvisor. I am delighted to read that the quality of our service did not disappoint and that especially Ramesh and Mohamed efficiently assisted you throughout your stay. Thank you very much for recommending us and we are pleased to learn that you will visit with us again. We will look forward to your return, hopefully in the not too far future.

Sincerely,

Markus Eppinger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Moevenpick Hotel & Apartments Bur Dubai

Address: Oud Metha Area, PO Box 32733, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotel in Dubai
#40 Luxury Hotel in Dubai
#60 Family Hotel in Dubai
#76 Romantic Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Moevenpick Hotel & Apartments Bur Dubai 5*
Number of rooms: 312
Official Description (provided by the hotel):
Located opposite the American Hospital in Health Care City and only 10 minutes from a host of Key locations in the city; The Dubai Mall and Fountain, Burj Khalifa, DIFC, The World Trade Centre, Dubai International Airport, City Centre, Dubai Port and Dubai Creek, the Moevenpick Hotel and Apartments Bur Dubai is strategically placed for both your business and leisure requirements. ... more   less 
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Also Known As:
Moevenpick Hotel And Apartments Bur Dubai
Movenpick Hotel Dubai
Movenpick Dubai
mövenpick Dubai

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