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“Close to the Airport, Close to the Metro Station, Nice Creek View” 4 of 5 stars
Review of Sheraton Dubai Creek Hotel & Towers

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Sheraton Dubai Creek Hotel & Towers
5.0 of 5 Hotel   |   Baniyas Street, P.O. Box 4250, Dubai, United Arab Emirates   |  
Hotel amenities
Ranked #59 of 486 Hotels in Dubai
Top Contributor
62 reviews 62 reviews
55 hotel reviews
Reviews in 44 cities Reviews in 44 cities
48 helpful votes 48 helpful votes
“Close to the Airport, Close to the Metro Station, Nice Creek View”
4 of 5 stars Reviewed April 30, 2013

Had stayed here for 1 night when stop over at Dubai. Located not so far from the airport, about 10 minutes drive, and also only 10 minutes walk from Union metro station. From this metro station you can go to Burj Khalifa / Dubai Mall or Mall of Emirates by using Red line.
The building was little bit outdated, but still elegance. I got a room with creek view, it's so awesome. Bedroom was clean and tidy, comfy bed and pillows.
Hotel staffs are friendly and helpful, quick check-in and check-out process.

Room Tip: Ask for a room with creek view
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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809 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (238)
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Northern Ireland
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 9 cities Reviews in 9 cities
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed April 26, 2013

Very nice hotel with friendly and hard working staff who done everything to help us. The hotel is a few minutes walk from the Union Metro (on the green line) stop and a few minutes walk from the Baniyas Water Taxi. The hotel wasnt far from the airport and as the airport is also on the green line it was very handy to get too without wasting a lot of money on taxis. There is a mosque nearby which blasts out loud sad music at 5am and around 8pm in the evening but I sleep well and never noticed it. My partner said it woke her up so maybe a room around the front at the creek may suit you better is this would be a problem

Room Tip: Ask for a creek view or you may get the view of the road around the back.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucestershire
Top Contributor
126 reviews 126 reviews
46 hotel reviews
Reviews in 53 cities Reviews in 53 cities
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed April 26, 2013

This may be a five-star hotel but in the sense of what that implied in the 70s and 80s. The public areas, the restaurant and the staff are all of that standard but the rooms are definitely reflective of when it opened in 1977 rather than of 2013. That said the rooms are very comfortable, clean and quiet. Perhaps the hotel's greatest attribute is its position right on the Creek so make sure that you book a Creek-view room. The Union metro station is 10 minutes walk away so easy access to Donwtown, the Malls etc. The hotel is closing early July for a year-long complete refurbishment and, perhaps as a result of this, there are excellent offers to be had on Expedia and the like with rates some 70% below the advertised prices. It will be interesting to see how it is transformed when it re-opens in the Autumn of 2014.

Room Tip: Definitely go for a Creek View room, the higher up the better
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  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mooloolaba
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 23, 2013 via mobile

We had a four day stop over in Dubai and stayed at the Sheraton Dubai Creek Hotel. All of the staff were extremely helpful and friendly, the beds were wonderfully comfortable to come back to after hectic tourist activities and the views over Dubai creek were great.

Stayed April 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne Australia
Top Contributor
54 reviews 54 reviews
43 hotel reviews
Reviews in 39 cities Reviews in 39 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 23, 2013

We only stayed one night at this hotel and were allocated a city view room on the 11th floor.
The checkin staff were friendly and welcoming and the hotel kindly allowed us to stow a bag with them while we were travelling for 6 days prior to our check in date.
The room itself was spacious and well set up however the in room coffee was only Nescafe sachets although there was a coffee machine in the room but no sachets were provided. I would have expected this to be fully stocked from this Sheraton brand.
We were advised the hotel will be closed from approx July this year for refurbishment, although it is an older property it has obviously been well maintained and the lobby area is very nice to relax and read the papers while enjoying a drink or snack from the coffee shop.
We enjoyed the location and wanted to experience the feel of Dubai from the creek side as previously had stayed the beach side at Jumeriah Walk. It is an interesting walk from the hotel down the creek to the Gold Souk and various shops which is a little India.
We would stay at the hotel again and look forward to seeing the refurbishment when completed.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 22, 2013

Stayed here for six nights.The staff were polite and friendly from arrival until departure.Rooms were cleaned on a daily basis to a high standard. The hotel is a ten minute walk to the union metro station and fifthteen minutes to main shops where there are plenty of places to eat.Internet was available in the rooms free.I've been to Dubai five times now and usually stay at cheaper hotels but this hotel is value for money.The saying" you only get what you pay for" is true. The cheaper hotels don't have the same facilities.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachael L, Marketing Executive at Sheraton Dubai Creek Hotel & Towers, responded to this review, April 25, 2013
Dear Dave740,

Thank you for choosing to stay with Sheraton Dubai Creek Hotel & Towers. We appreciate you taking the time to write a review.

It is always a pleasure to hear that our guests have enjoyed their stay with us. We are glad that you found our team members polite and friendly and rooms clean. It’s great that you also enjoyed our location with many things close by as well as the metro station which can quickly take you to more of Dubai’s attractions.

In addition we are pleased to confirm that Sheraton Dubai Creek Hotel & Towers is planning to undergo a full refurbishment from 8th July onwards in order to upgrade our facilities and be better positioned to serve our guests in the future.

If you would like to make a reservation before the renovation please contact the hotel directly or via our website. We would also like to welcome you back after our renovations are complete to experience our hotel as never before. For work, play or a bit of both, we look forward to seeing you again soon. In the meantime however please like our Sheraton Dubai Creek Hotel & Towers Facebook page which will keep you up to date with all of the new happenings around the hotel from deals, offers, upcoming events as well as tips from our concierge.

Stay connected,

The Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
40 reviews 40 reviews
38 hotel reviews
Reviews in 31 cities Reviews in 31 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 20, 2013

Stayed here for a weekend. Staff were fantastic. Breakfast was also great with a great mix of different foods.
Rooms are quiet and spacious.
Although old looking I found the rooms to be quite modern with all the amenities one would expect.
Only negative would be the location but as other reviewers have said the metro union station is just a short walk and for about $4USD you can buy a day pass. Or it is about $6USD each way to downtown Dubai in a taxi.

Room Tip: Ask for a creek side room.
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachael L, Marketing Executive at Sheraton Dubai Creek Hotel & Towers, responded to this review, April 25, 2013
A good story is better shared!

Dear capt_mofo,

Thank you for choosing to stay with Sheraton Dubai Creek Hotel & Towers and for taking the time to write a review.

We are glad to hear that you enjoyed your weekend stay from the fantastic staff, and great breakfast to the quiet and spacious rooms.
Furthermore, we are pleased to confirm that Sheraton Dubai Creek Hotel & Towers is planning to undergo a full refurbishment from 8th July onwards in order to upgrade our facilities and be better positioned to serve our guests in the future.

If you would like to make a reservation before the renovation please contact the hotel directly or via our website. We would also like to welcome you back after our renovations are complete to experience our hotel as never before. For work, play or a bit of both, we look forward to seeing you again soon. In the meantime however please like our Sheraton Dubai Creek Hotel & Towers Facebook page which will keep you up to date with all of the new happenings around the hotel from deals, offers, upcoming events as well as tips from our concierge.

Stay connected,

The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Dubai Creek Hotel & Towers

Address: Baniyas Street, P.O. Box 4250, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#32 Business Hotel in Dubai
#39 Spa Hotel in Dubai
#52 Family Hotel in Dubai
#54 Luxury Hotel in Dubai
#62 Romantic Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Dubai Creek Hotel & Towers 5*
Number of rooms: 268
Official Description (provided by the hotel):
Sheraton Dubai Creek Hotel & Towers is a newly renovated 5-star landmark hotel, which for over 36 years has extended warm hospitality to discerning guests on the trade waters of Dubai Creek. The 268 guestrooms and suites provide a relaxing escape from the bustling city for both the business and leisure traveller. The fully refurbished and brand new rooms offer the perfect setting of style and technology. All guestrooms feature enhanced technology with a 42 inch LED television, media hub and WiFi, the signature Sheraton Sweet Sleeper(R) Bed, Shine for Sheraton bath amenities, in room safe, iron complete with ironing board, tea and coffee facilities and much more. The hotel offers a wide array of restaurant options to please all palettes, including Italian restaurant Vivaldi by Alfredo Russo, Indian restaurant Ashiana by Vineet and Creekside Japanese Restaurant. ... more   less 
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Also Known As:
Dubai Sheraton

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