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“Thanks Sheraton Dubai Creek (and don't miss the food!)” 5 of 5 stars
Review of Sheraton Dubai Creek Hotel & Towers

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Sheraton Dubai Creek Hotel & Towers
5.0 of 5 Hotel   |   Baniyas Street, P.O. Box 4250, Dubai, United Arab Emirates   |  
Hotel amenities
Ranked #40 of 499 Hotels in Dubai
Certificate of Excellence 2014
USA
Top Contributor
86 reviews 86 reviews
81 hotel reviews
Reviews in 20 cities Reviews in 20 cities
99 helpful votes 99 helpful votes
“Thanks Sheraton Dubai Creek (and don't miss the food!)”
5 of 5 stars Reviewed October 28, 2011

Great stay at Sheraton Dubai Creek recently. Nice location and easy taxi ride to center of Dubai, the airport, and more. Great staff that makes this hotel a favorite in all of the Gulf. The food at Creekside Japanese restaurant is amazing and a great value. Ashiana continues to be my favorite Indian food restaurant in the world. Great value, clean rooms, considerate staff; great job!!!

  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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939 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (291)
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London, United Kingdom
Top Contributor
71 reviews 71 reviews
55 hotel reviews
Reviews in 52 cities Reviews in 52 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed October 16, 2011

Although this is, overall, a very good hotel, why is there no wifi in the rooms (in this day and age?!). That said, the Creek view rooms are hard to beat. The hotel is also well located for Baniyas water bus station and Union metro station.

  • Stayed October 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karachi, Pakistan
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
Reviews in 15 cities Reviews in 15 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 14, 2011

I stayed at this hotel only because the person whom i was supposed to meet was going to stay here.. and since i was in dubai for only a day, staying at the same hotel suited me... otherwise it is an ok hotel close to the airport but away from most attractions...

  • Stayed October 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Central
Senior Contributor
46 reviews 46 reviews
34 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 10, 2011

My first trip to Dubai goes back to 1990. Have tried a few hotel in the city (on Sheik Zayed road - Fairmont, Shangri-La, Emirates Towers, Crowne Plaza) and decided to give the Sheraton Dubai Creek another try. I was not disappointed. By Dubai standards, it is an older hotel but one that retains a classic feel. Impeccable service, large Club room and centrally located. Get a room with a view of the Creek. An evening stroll along the Creek, steps away from the hotel is a highlight. Excellent choice of restaurants. Decently sized exercise room and pool. Breakfast overlooking the Creek is great. I would definitely go back.

Room Tip: Get a room with a view of the Creek.
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  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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sheradxb, Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review, October 12, 2011
Dear BenPrairies,

Thank you for staying with us and taking time to write the review. It's our pleasure to welcome you anytime you're in Dubai. We look forward to welcoming you again soon and if there is anything we can do to assist you, please do not hesitate to contact us directly on dubai.creek@sheraton.com.

Yours sincerely,

Management Team
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Ashbourne, United Kingdom
Top Contributor
181 reviews 181 reviews
70 hotel reviews
Reviews in 84 cities Reviews in 84 cities
521 helpful votes 521 helpful votes
4 of 5 stars Reviewed October 10, 2011

I stayed at Sheraton Dubai Creek for five nights while delivering a Contractor Management class for a client. I am a Sheraton / SPG Gold member and I was treated very well - room upgrade, gift upon check in, free breakfasts, and snacks and drinks in the lounge each evening.

Breakfast is particularly nice in the Vivaldi restaurant, as it overlooks the creek (i.e. river), and across the city. Burj Khalifa tower - the world's tallest building at 828 metres - is on the sometimes hazy skyline.

Other reviewers have said this hotel is old, and that may be true. But what is also true is that it has been well looked after. Bathrooms are nice, and the shower works really well.

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bonn, Germany
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 10, 2011

We stayed here twice for several nights this summer.

The lobby is quite nice and the most up to date part of the hotel.

The pool is very small and not made to spend longer times there as it has no plants around or any positive atmosphere. Good to use to swim in the morning after workout in the gym but not to relax.

The rooms are a little bit outdated, but clean to the Sheraton standards. They are starting renovations and will obviously close the hotel for some months next year. High floor rooms facing the creek allow a nice view especially in the evening.

If you have a layover and mainly need a high standard bed and shower it is a recomendable hotel as it is close to the old Dubai and to the airport.

Only benefit for SPG plats is the lounge access, which is fine and offers the lounge basics. For breakfast you can also use the main restaurant, which is for sure the better choice as lounge breakfast is reduced. They will also provode most of the food like eggs etc there but the bring it from the main restaurant. So if you do not have a breakfast meeting you can go there directly to save time.

  • Stayed September 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nefteyugansk, Russia
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 9, 2011

Do not even doubt about that one. I have stayed in a few hotels in Dubai, I was in Premier Inn *, Was at Rotana Rose, but Sheraton Creek cannot stand close to them. Very clean, comfortable, pleasant to sleep and enjoy stay. Staff is friendly. I had problems with reservations from Company who failed to book me 1st night (flight was changed on an earlier one), there was no problem, they just settled me for free. Room is huge, view on Creek if amazing. Furniture is brand new but very convenient. Breakfast was various and full. Do not hesitate to stay there. I will be there 12-15 October 2011 and really expecting to come there again.
Another huge plus is sport club, it is really worth visiting - nive, light gym with good equipment, pretty and cosy pool, resting areas and steam room, wadrobes, showers - everything is excellent. I left the hotel sport club like just born again. Recommended for business trips and couples in vacations. Family would be also good.

Room Tip: Ask for rooms with Creek view, they are really good.
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  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Dubai Creek Hotel & Towers

Address: Baniyas Street, P.O. Box 4250, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#23 Spa Hotel in Dubai
#24 Family Hotel in Dubai
#29 Business Hotel in Dubai
#40 Luxury Hotel in Dubai
#44 Romantic Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Dubai Creek Hotel & Towers 5*
Number of rooms: 268
Official Description (provided by the hotel):
Sheraton Dubai Creek Hotel & Towers is a newly renovated 5-star landmark hotel, which for over 36 years has extended warm hospitality to discerning guests on the trade waters of Dubai Creek. The 268 guestrooms and suites provide a relaxing escape from the bustling city for both the business and leisure traveller. The fully refurbished and brand new rooms offer the perfect setting of style and technology. All guestrooms feature enhanced technology with a 42 inch LED television, media hub and WiFi, the signature Sheraton Sweet Sleeper(R) Bed, Shine for Sheraton bath amenities, in room safe, iron complete with ironing board, tea and coffee facilities and much more. The hotel offers a wide array of restaurant options to please all palettes, including Italian restaurant Vivaldi by Alfredo Russo, Indian restaurant Ashiana by Vineet and Creekside Japanese Restaurant. ... more   less 
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Also Known As:
Dubai Sheraton

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